17TRACK Order Tracking

17TRACK Order Tracking

Avis (4 653)

Note globale
4,9
Nombre d’avis par note
  • 96 % des avis sont des avis à 5 étoiles
  • 4 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 0 % des avis sont des avis à 1 étoiles
24 janvier 2025

JAY was great and very helpful and patient with me. I don't know how many times she explained it to me, sent me links and videos, and I finally installed everything. And it works! Thank you very much <3

ToTu Kids
Pologne
Environ 2 ans d’utilisation de l’application
15 janvier 2025

Absolutely love 17 track has made my post purchase experience much better and customers are happier! I definitely recommend installing the app in order to improve your customer experience automatically and proactively

Shehealth
États-Unis
Environ un an d’utilisation de l’application
16 décembre 2024

We've been using it for a long time, and it works perfectly in every aspect. The customer support team always responds promptly. Anyone in need of this kind of program can definitely use it. Thank you, 17TRACK!

MPM Motorcycle Mat
États-Unis
Plus d'un an d’utilisation de l’application
Modifié le 4 janvier 2025

17TRACK Order Tracking is a great app that makes it easy to track all my products. It's very easy to use, and the tracking information is always accurate. I recommend it to anyone who needs to track orders. My customers get the right information on their delivery. It's a must-have for any Shopify store owner.

NewInov8
États-Unis
11 mois d’utilisation de l’application
13 février 2025

Customer Service is fantastic! Odie helped me figure out what was wrong and how to fix it. 5 stars for customer support!

Kore Kawaii
États-Unis
10 mois d’utilisation de l’application
24 février 2025

I’ve been using the 17TRACK app for a while now. It makes order tracking so easy and keeps everything organized — my customers always know where their orders are. But what makes this app stand out is the customer service. They’re super fast, friendly, and always so helpful. Every time I’ve reached out, they’ve responded right away and made sure my questions were answered. Highly recommend this app!

Ygoma
Roumanie
11 jours d’utilisation de l’application
20 décembre 2024

Had an issue come up where a claim payment from SEEL to a customer had issues and I had to get involved. I reached out to 17TRACK customer service and Abby helped me get it all figured out quickly so we could get the customer their claim payment.

BJS Inc.
États-Unis
10 mois d’utilisation de l’application
23 janvier 2025

"I used this app, and since I'm new, I've only processed 10 orders. However, out of those 10 orders, it quickly exhausted my free quota of 50 shipments, which raised a red flag for me. As a result, I uninstalled the app. Overall, the app's functionality is good, but I can't trust it. If I were to upgrade to a paid plan, I fear the quota would run out quickly again, forcing me to upgrade further, potentially leading to an endless cycle of paying for more and more expensive plans. It doesn't seem budget-friendly at all."

KimYoung K-beauty Shop
Canada
Environ 2 mois d’utilisation de l’application
17TRACK a répondu 7 février 2025

Dear customer,

We are very sorry that you have such distrust and bad experience when using our APP. Your feedback is very important to us. Thank you for your valuable comments.

As we communicated by email, after checking, the remaining quota and used quota you saw on the Billing page may have caused misunderstandings. In fact, you have only consumed the quota of 4 shipped waybills, and there are still 46 remaining quota.
We also attach great importance to your problem and have fed back to our product development team to evaluate whether the remaining quota and used quota can be withdrawn more directly on this page. Avoid unnecessary misunderstandings.
We are committed to satisfying every customer who uses our app, and we also want to solve every customer's problem so that customers have a better experience.

Thank you again for your suggestions and wish you a have a good time.

Best Regards
17TRACK

17 décembre 2024

I used to recommend this app to my clients before when developing dropship stores. I also used it to my stores as it is a good app and feature rich.

Espreszo Grounds
Philippines
5 mois d’utilisation de l’application
9 février 2025

Highly recommend this tracking app! Customers have complimented it and great customer service. Highly able to customize it!

Fragrance Familia LLC
États-Unis
3 mois d’utilisation de l’application