17TRACK Order Tracking

Name: 17TRACK Order Tracking
Brand: 17TRACK
Rating: 4.9 (3292 reviews)

Tarification: Forfait gratuit disponible
Note: 4,9 (3 292)
Développeur: 17TRACK

Installer

Voir la boutique de démonstration

Développez la fidélité avec un suivi proactif

Suivi de commande et gestion des retours pour réduire les demandes WISMO et augmenter les ventes

17TRACK offre un suivi en temps réel pour éliminer les WISMO. Utilisez les notifications automatisées pour tenir informé vos clients. Proposez une page de suivi de marque multilingue pour instaurer la confiance. Simplifiez le processus de retour avec un portail en libre-service pour aider les marques DTC à économiser temps et coûts. Boostez les ventes via des recommandations intelligentes. Masquez l'origine chinoise pour le dropshipping. Améliorez vos expéditions avec l'analytique. Support 24/7.

Sync infos expédition vers PayPal, emails auto à chaque mise à jour
Créer des pages de suivi personnalisées avec EDD pour réduire les demandes WISMO
Masquer infos liées à la Chine avec mode dropshipping 1-clic
Activer retours en libre-service et automatiser le traitement
Optimiser transporteurs avec données d’expédition et support 24/7

Populaires auprès des boutiques similaires à la vôtre: Basées aux États-Unis

Langues

anglais, chinois (simplifié), français, allemand, espagnol, italien, portugais (Portugal), suédois, néerlandais, turc, finnois, japonais, coréen, norvégien (Bokmål), portugais (Brésil), tchèque, danois, chinois (traditionnel), et russe

Fonctionne avec

Processus de paiement
Comptes clients
Shopify Flow
Interface administrateur Shopify
judge.me
klaviyo
Loox
ominisend
paypal
Trustpilot

Catégories

Suivi des commandes

Suivi

Notifications

Expédition

Étiquettes et emballages

Gestion des expéditions

Tarification

Gratuit

Gratuite

Fonctionnalités

50 expéditions/mois
5 retours mensuels gratuits
2800+ transporteurs
synchro auto
suivi de marque
tableau de bord intelligent
Intégration PayPal
Inclut un essai Premium de 14 jours

Basique

$9 / mois

ou $86/an et économisez 20 %

Fonctionnalités

200 expéditions par mois
10 retours mensuels gratuits
Notifications par e-mail
Analyse de base
Personnaliser la page de suivi
Redirection du numéro de suivi
Protection écologique de l’expédition

Pro

$49 / mois

ou $470/an et économisez 20 %

Fonctionnalités

1000 expéditions par mois
50 retours mensuels gratuits
Notifications vendeur
Pages de suivi multilingues
Exportation des commandes
Widget de recommandations de produits
Supprimer le logo
Date de livraison estimée (EDD)

Prime

$159 / mois

ou $1,526/an et économisez 20 %

Fonctionnalités

2000 expéditions par mois
100 retours mensuels gratuits
Personnaliser les déclencheurs d'e-mails
Dates de livraison prédictives estimées
Analyse des commandes exceptionnelles
Emails pour commandes divisées

Tous les frais sont facturés en USD. Les frais récurrents et basés sur l’utilisation sont facturés tous les 30 jours. Voir toutes les options de tarification

Avis (3 292)

Note globale

4,9

Nombre d’avis par note

95 % des avis sont des avis à 5 étoiles
3,1 k
3 % des avis sont des avis à 4 étoiles
107
0 % des avis sont des avis à 3 étoiles
16
0 % des avis sont des avis à 2 étoiles
3
1 % des avis sont des avis à 1 étoiles
25

Tous les avis

Modifié le 24 mars 2026

WARNING: Misleading Advertising & Dishonest Refund Policy

I am posting this review to prevent other merchants from wasting their time and money on 17TRACK.

The app boasts about offering 'ready-to-use email templates.' This is completely false. Once you pay for a plan, you discover that the templates are extremely lackluster and unprofessional:

No pre-integrated logo.
No professional header.
No footer for social media icons.
The overall visual structure is non-existent.

Manual Labor: Instead of the 'time-saver' they promise, you are left with a design chore. You have to build everything from scratch using very basic and limited customization tools. It is a classic 'bait-and-switch' tactic.

Dishonest Customer Service: I requested a refund less than 24 hours after upgrading, without even using the subscription features. Support refused my request, using condescending language and claiming I had an 'insufficient understanding' of the app. It is clear that their advertising is intentionally vague to trap users into paying.

Do not be fooled by the free version or their 'friendly' support at the beginning. As soon as they have your money, they become rigid and refuse to refund, even when no service has been provided. If you are looking for a professional, honest, and truly 'ready-to-use' solution, STAY AWAY from this app.

MoovNext

Espagne

3 mois d’utilisation de l’application

17TRACK a répondu 25 mars 2026

Dear User,

We sincerely apologize for any inconvenience caused during your use of 17TRACK products and for failing to meet your detailed functional needs as expected. We truly value your feedback and support, and we are writing to respond to your inquiry in detail.17TRACK currently supports three core functions that can meet your basic needs: product recommendation, video insertion, and social media icon display.

We have carefully noted your feedback regarding the product limitations: no pre-integrated logo, no professional header, and no dedicated footer for social media icons. We understand that these gaps may have affected your user experience, and we appreciate you bringing these issues to our attention.17TRACK currently supports three core functions that can meet your basic needs: product recommendation, video insertion, and social media icon display. However, we recognize that the current version still has room for improvement, especially in addressing the manual labor burden you mentioned—building designs from scratch due to limited customization tools.

Our R&D team will actively incorporate your feedback into product optimization and iteration, ensuring we better meet your functional needs in the future. We are committed to providing more user-friendly tools and pre-integrated features to reduce your manual workload.

Once again, we apologize for any inconvenience you may have encountered. 17TRACK has always adhered to consistent, high-standard and high-quality service standards. We sincerely appreciate your feedback and suggestions, which will help us continuously improve our services to better meet your needs.

Best regards,
17TRACK Support Team

18 février 2026

The query quota we paid for was used up abnormally, but the person in charge just kept giving us excuses and putting the blame on us. There were no proper measures to reassure us as a client or rebuild trust, and they only came up with a solution after we had completely lost confidence in them. It’s really disappointing, and we don’t want to use their service again.

Custype

États-Unis

Environ un an d’utilisation de l’application

17TRACK a répondu 22 février 2026

Hi there,

Thank you for your feedback. We sincerely apologize for the confusion and frustration caused regarding your tracking quota usage and our initial support response.

We would like to clarify our tracking consumption logic to address your core concern about the quota being used up:

• 1 Tracking Number = 1 Tracking Quota: synchronizing and tracking one tracking number consumes one tracking quota. This deduction occurs only when a logistics track is successfully retrieved.

To provide full transparency, our technical team can retrieve and provide you with a detailed log of your quota usage upon your request.

As a valued and important customer, your case has been flagged for high-priority handling.

For any further questions, to request the usage log, or to discuss this matter further, please contact our dedicated support team directly at info@17track.net. We will proactively follow up to ensure your concern is fully resolved.

We regret that our previous communication did not effectively address this. We are here to support you and rebuild your trust.

Sincerely,

The 17TRACK Support Team