17TRACK Order Tracking
Répond aux normes de qualité les plus strictes de Shopify en matière de rapidité, de simplicité d’utilisation et de valeur pour les marchands
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good
Nice
Snabba svar, och hjälpte mig med min fråga
very nice platform
The customer service was excellent! They were responsive, helpful, and addressed all my concerns in a timely manner. It was a pleasure working with such a professional and attentive team. Highly satisfied with the experience!
excellent
Hi Kitoko,
Thank you for sharing your feedback with us. We truly appreciate your input and are glad to hear that you recognize this application as great.
Additionally, we would love to hear more about your experience using the application so far. Is there anything specific you're enjoying, or any areas where you feel we could improve? Your feedback is invaluable to us as we continue to enhance our services.
if so, please feel free to contact us on Live Chat or Email.
Please feel free to share any difficulties or suggestions. We're committed to ensuring a positive experience and are here to support you.
Best regards,
17TRACK Team
it's a good app. it is easy to use. my customers track their product with different update
Je manque de d'expérience, mais le service client est très réactif. Merci
Hi dear customer,
Thank you for spending your valuable time to give us feedback on 17TRACK APP, we will continue to provide more features and satisfactory customer service for you.
If you don't know how to use our app, we can always communicate with you in the chat and provide you with detailed tutorials.
Please don't hesitate to contact us at any time, we also communicate with you by email and chat .
Thank you again for your support and feedback, have a nice day.
17TRACK
For the most part this app is easy to use. I have not figured out how to change some of the premade flows, but the ones they provide are well written. There should be a way to edit the links attached to specific details such as the store name or adding other tags to the body.
Dear Customer.
Thank you for your feedback and support, your suggestion is very important to us and we apologize for making you have a bad experience with our app.
We would like to know more details about your suggestion By “edit the links attached to specific details such as the store name or adding other tags to the body“，do you mean the function inside the email editor or the function of editing the links on the tracking page? We have contacted you by email to try to resolve your issue.
We look forward to hearing from you. We are committed to making all our customers satisfied and want to improve the functionality and experience of our app.
Please feel free to contact us online or by email with any questions you may have and we will assist you as soon as possible.
Best Regards
Eva
Cleared our doubts, thanks for knowing the things
Dear Customer.
I am the Customer Experience Leader from 17TRACK. Thank you very much for taking your valuable time to give us your feedback.
We are committed to solving all the concerns and issues of our customers who use our app, and any customer feedback is vital for us to grow and improve our product features and service capabilities.
If you have any other concerns about your use of the app please feel free to contact us on Live Chat.
Thank you for your support and we wish you a have a good days.
17TRACK