17TRACK Order Tracking
Répond aux normes de qualité les plus strictes de Shopify en matière de rapidité, de simplicité d’utilisation et de valeur pour les marchands
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Very good, it can also automatically synchronize order information. The developer support is very good, which saves me a lot of unnecessary trouble!
17TRACK has truly enhanced our customer experience. This tool has become essential for many of our clients looking to track their orders, significantly improving their overall shopping journey. Its ease of use and reliable tracking updates make it an invaluable asset for both us and our customers. Additionally, their customer service is outstanding and highly responsive, further elevating the experience.
Great app, lets us have a custom tracking page, and also have a free plan with 50 orders/month which helps new users.
Great service! Was able to update tracking numbers without a problem, so I can keep customer engaged in the shopping experience. Would definitely recommend over other services.
The app is quie good and could worth 4 or 5 stars but request to upgrade to Pro plan (49$) to benefit the integration with Omnisend make this app 0stars if was feasible. The email setting is pretty poor and for sure will never be the core of this app…I would pay that amount if the Apple Pay tracking order is working properly but also such feature is worthless because it does not allow customer to optin in the the thank you page but only in the tracking page which is not confortable for the customer because to let them optin they have to open the email go on the tracking page and than track the order with Apple Pay….So far 0 stars.
Dear Customer.
Thank you for your feedback and suggestions. And I am very sorry that you are not satisfied with the features of apple wallet in the app.
About our package: The $49 Pro Plan has not only Omnisend integration, but also other valuable features such as Multilingual email notification, Estimated Delivery Date (EDD), Multilingual tracking pages, Tracking page iframe mode, Product recommendations, etc. These features can be a good solution for you. Multilingual email notification, Estimated Delivery Date (EDD), Multilingual tracking pages, Tracking page iframe mode, Product recommendations and so on, these features can be a good solution to your customer's track experience and after-sales problems, and can bring more repurchase to your store.
Regarding the Apple Pay function you mentioned, we have already given feedback to the Product Development Team, and we hope to communicate with you by email to get more information to help you solve this problem, and also make our app more rich in functionality.
We are still growing and upgrading and optimizing our app, we need more feedback and suggestions from our customers to improve our app experience, thanks again for your feedback and suggestions. Feel free to contact us with any questions. We will help you solve it as soon as possible!
Best Regards
17TRACK
It is impressed me most was your promptness in responding to my requests. You did not just provide generic solutions but offered tailored advice based on my specific setup. Their patience and willingness to go the extra mile ensured that my issues were resolved efficiently.
Overall, I am very satisfied with the level of support I received from 17track. Their customer service is a significant asset to their platform, making it easier for users to get the help they need. I highly recommend their service based on this positive experience.
17 track is a powerful app which is perfect for shopify and new business. they provide your good customer service teaching you how to set your account up hand by hand. And the most important is that they offer free quote if you just start your business, that helps to save a lot of money at first, I would recommend this to my friends who are starting their shopify business now.
this ease to use and setting
Top Support! Abby helped me so much, she is literally great. I definetly Recommend this App, i use this for every store!
The best tracking app on Shopify! 17TRACK makes order tracking super easy and reliable. Their customer service is just as impressive—quick and helpful. Highly recommend!