17TRACK Order Tracking‑PaySync , 2 842 avis
Affiner
-
Par note
This app is amazing it really helps out my customer to track there shipment and where there package are out and my customers are available trust me more!
Very professional and accurate tracking, you guys never let me down.
Thank you and keep up the good work!!
Absolutely terrible support, many technical problems & poor development. They published an update that shut down our checkout for 2 days. Shopify determined they were the cause and they would not believe anyone. Nothing worse than a company that gaslights its customers. They won’t last long on Shopify.
Dear Customer,
Thank you for your time,We apologize for the inconvenience!
Upon investigating, we found that the reason why the cart page refresh is because of the Update interface from the theme, which cause the glitch of the cart page even if the Protecion is disabled. already send the video for your reference.
As for our last update, it is only related to the the User Interface, not related to the frontpage, this is the updating parts:
New Dashboard for Green Shipping Protection——17TRACK User Interface
New Filtering Options in the Green Shipping Protection List——17TRACK User Interface
During this process, we never meant to ignore this issue, it's just a conclusion after troubleshooting.
the effort including more than 31 hours that we did from 2 teams, we cared and focused on your issue, we'd really love to help you with the issue for the further help.
If you'd like, we can try to locate the codes related to the Update interface that causes this problem as long as we get your permission.
Because for now, we noticed that you already diabled the Protection while the issue still exists when the product or the product quantity is changed, and if we want to find the related codes part, we still need to do further checking after getting your permission.
At the same time, please let us know your expectations on this problem because it really beyound our access and we will provide our help and suggestions.
Looking forward to your reply!
17TRACK Team
I've been using the 17TRACK Order Tracking-PaySync app on my Shopify store, and I'm thoroughly impressed! This app has been a game-changer for my business, providing seamless order tracking functionality that keeps both me and my customers informed every step of the way. The integration with PaySync makes managing payments and tracking orders a breeze. Plus, the customer support team has been exceptional - always prompt, knowledgeable, and eager to assist whenever I've had questions. I highly recommend the 17TRACK Order Tracking-PaySync app to any Shopify store owner looking to streamline their order management process and enhance the customer experience!
This is the app I was looking for a long of time ago, does exactly what I need to keep my customers in knowledge of product status. Definitely will use it for a long long time
It is easy set up and if there is problem it automaticly send help info to chat and they promptly answer and fix it even quicker. Nice to let customer see the order tracking information and give them option to get to safe enviroment and help them to protect delivery. Nothing bad to say!
17TRACK is the best shopify app you can have because it automatically tracks every order!
Kullanımı son derece kolay ve anlaşılır bir arayüzü olmakla beraber ,ekipleri de çok nazik. Kaliteli bir hizmet sunumları var. Ayrıca deneme sürelerinin uzun olması beni tatmin etti. Ben türkiyede satış yapan bir satıcıyım ama hiç zorlanmadım.
Although it has an extremely easy-to-use and understandable interface, their team is also very kind. They offer a quality service. Also, I was satisfied with the long trial periods. I am a seller selling in Turkey, but I have never had any difficulties.
In summary, I give 17Track a 5-star rating for their reliability, customer service, and overall experience. If you’re looking for a convenient and efficient delivery tracking app, I highly recommend giving it a try!
17Track has provided tremendous support in my venture into e-commerce. Being a newbie in the business this means a lot to me, as i can use all the support that i can get. thank you 17track for your fast tracking and great service.