17TRACK Order Tracking‑PaySync , 3 013 avis

Highly impressed with 17track app! It's incredibly convenient and accurate, allowing me to easily track all my packages in one place.

Great app and supports way more couriers than shopify does I would strongly recommend the app. Support are super quick and great too!

Solid app, good tracking app for free. Better ones out there for sure, but you get what you pay for, and this app provides great value for the price (free)

Wide range of customizations and the best thing is that it's free! Plus there was a super friendly staff that was assisting me in removing the watermark! Thank you!

nice end easy is rhe first time using hope is good tanck you

Verry Good merci beaucoup

Frustration Galore - Stay Away from 17TRACK Shopify App!

I recently tried the 17TRACK app on Shopify, and let me tell you, it has been an absolutely dreadful experience from start to finish. There are several major issues with this app that have left me scratching my head as to why it has received any positive reviews at all.

1. Poor Chat Support Customer Service:
The first major problem I encountered with the 17TRACK app was its appalling chat support customer service. I reached out to their support team for help with a tracking issue, and what I got was nothing short of a nightmare. Responses were slow, often taking hours or even days to get a reply. When they finally did respond, it seemed like they were clueless about the actual problem and offered generic and unhelpful solutions. It's as if they were just trying to brush me off instead of genuinely assisting with my concerns.

2. Hugs of Errors in Site:
The app itself is ridden with errors and glitches. It constantly lags and crashes, making it nearly impossible to navigate and use effectively. The user interface is poorly designed and confusing, adding to the overall frustration. It feels like this app was rushed out without proper testing, leaving users to bear the brunt of its countless flaws.

3. Incorrect Information Provided by Tracking Page:
To make matters worse, the tracking information provided by the 17TRACK app is highly unreliable. On one occasion, the Shopify order dashboard showed my package as "ready to pick up," but the 17TRACK app was displaying it as "delivered." This inconsistency led to confusion and anxiety, as I didn't know whether my package was actually available for pickup or if it had been delivered to the wrong address.

Considering the exasperating experience I've had with this app, I can't help but wonder why some people have given it high ratings. Perhaps they were lucky enough not to encounter the numerous issues that plagued my own usage. Regardless, I highly advise against using 17TRACK for your Shopify store.

Despite reaching out to the 17TRACK team for assistance for the past 48 hours, their support has been lackluster at best. It's clear that they have no interest in providing proper support and resolving customer issues promptly.

In conclusion, stay far away from the 17TRACK app if you value your time, sanity, and customer satisfaction. There are plenty of other reliable and efficient tracking apps available on the market that won't leave you tearing your hair out in frustration.

Good APP, easy to use. Solving problem timely, track logistics accurately, there is also auto email inform to the recipients. Highly recommend!

Before I even installed the app, support was quick and detailed in their replies. Just installed it and so far everything is fast and easy to setup. Integrates with a lot of carriers too! Looking very good!

非常满意，可以帮助我们解决很大一部分物流以及客诉问题，
有的时候人手忙不过来，现在添加17TRACK,一方面可以解决掉我们的人力，让我们的工作更有效率，与此同时，也提高了客户体验度，增加我们网站的信任感。