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I'm really impressed with this app. It's simple to use and the instructions are easy. I love the branded tracking page!
Dear Friend, Thank you so much for being our valuable user!
By adding a tracking page to your store, customers can self-track packages to reduce your customer service workload, makes customer traffic retention, promotes secondary sales, and improves product exposure opportunities. Glad that you like it!
If you need anything, just leave us a message. We will be here to assist.
Best regards,
17TRACK
Very useful, let us get logistics information more conveniently.highly recommend!!!!! best app ever!!!
Thank you for your valuable feedback.
We are very happy and proud to know that you are satisfied with the app.
If you need any help with the app, please do not hesitate to contact us. We will do our best to provide you with the best service.
Regards,
Team 17TRACK
Amazing service! Constantly improving and keep adding new amazing features. Love team responsiveness <3
Thank you so much for being our valuable user!❤️
We are honored that our customer service and features has received such a high rating from you. We will continue to work hard to optimize the APP for a better user experience!
Please feel free to contact us with any feedback, we will help you as always!❤️
Best regards,
17TRACK
great app
Been using the app for over a year now. The best tracking and post purchase customer experience for my customers in a very easy to use app. I definitely recommend.
It automates most of the post purchase and order tracking issues that may arise and definitely helps with customer satisfaction post purchase. Give it a try!
Extremely good UI with very easy to understand instructions. I had all the features I needed here including monitoring of my orders. I am very pleased.
Very good . I use it in my both stores
Great parcel tracking app. It's easy to install and use. I highly recommend
I like their service, it fits our business needs perfectly! So, we are very satisfied. It's important that they offer free packages! This is fantastic!
Dear Friend,
Thank you so much for being our valuable user!❤️
We are so honored that you rate our APP so highly!❤️Thanks a lot!
Also, we're happy to know that our free quota can meet your needs!
If you need to upgrade the quota in the future, you can directly enter the APP to do the action!
Please feel free to contact us with any feedback, we will help you as always!❤️
Best regards,
17TRACK
slow customer support. over all good app. we mistakenly deleted the app and it removed our free trial when we installed again.
Hi, dear friend,
Thank you for choosing 17TRACK, and sorry for bringing you the inconvenience!
I believe the free trial is now still available for you, my friend. Please don't worry. We've already processed the request soon after you contacted us on chat, and an Email was sent in case you missed out on the message. We'll surely keep optimizing the customer service to provide a better experience for you.
We never meant to remove any benefit from you, however as a Shopify Partner we should not keep the user's data after uninstall. If you need any assistance, just contact us and we'll try our best to minimize the impact.
Thanks again for leaving your genuine feedback, and let us know with any other questions you may have.
Sincerely,
Team 17TRACK