17TRACK Order Tracking
Répond aux normes de qualité les plus strictes de Shopify en matière de rapidité, de simplicité d’utilisation et de valeur pour les marchands
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Application simple et efficace !
Très pratique et utile pour faciliter le suivi des commandes clients
Amazing
Super
You get a lot of features for free. 50 orders each months is nice. Integration with Klavyio for free is also nice! Really good!
Bom
Hi dear friend of Infinity Emporium,
This is official team of 17TRACK, responsible for users' tracking experience. We noticed that you give us one 4-strar reviews, We would be much appreciate if you can show me more details of the Questions below:
If there is any features didn't work well?
If there is any needs that cannot be met by us?
If you have got a bad customer service when you need assistance?
We have also sent you an email. Your suggestions are very valuable to us and we hope to get your reply.
Feel free to let me know about your experience, looking forward to hearing from you.
Sincerely,
17TRACK Team
Great software
So far so good, I requested the logo removal and they removed it promptly. Staff is friendly too.
,,
Sempre molto disponibili in chat! Un giorno è hanno tolto il loro logo dalla tracking page! Cercano di darti una soluzione per qualsiasi problema, dubbio o domanda! Consiglio!
Caro amico,
Siamo onorati che il nostro servizio clienti abbia ricevuto una valutazione così alta da parte tua! Sono molto orgoglioso di come il nostro servizio clienti abbia fatto un ottimo lavoro al servizio dei nostri stimati utenti.
Se hai bisogno di qualcosa, lasciaci un messaggio. Saremo qui per assistervi. 😊
Grazie ancora per il vostro supporto e riconoscimento!
Cordiali saluti,
17TRACK
The app is very convenient, but its order update synchronization conditions are a bit unreasonable. Some background updates in orders are also considered order updates and are synced by the app. This affects the actual work for the charge calculation and I hope you can fix this soon. (Update - the developer took great care and fixed the issue very quickly, thanks a lot)
Hi dear,
Thanks a lot for your support!
The order synchronization problem you feedback has been solved as soon as possible.
Thanks again for your feedback, which gives us the opportunity to become more excellent.
If you have any questions while using the APP, please feel free to contact us!
Best Regards,
17TRACK