17TRACK Order Tracking

17TRACK Order Tracking

レビュー (4,661)

総合評価
4.9
評価レベルごとの件数
  • 評価の95%は5つ星です
  • 評価の4%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の0%は1つ星です
2025年1月24日

JAY was great and very helpful and patient with me. I don't know how many times she explained it to me, sent me links and videos, and I finally installed everything. And it works! Thank you very much <3

ToTu Kids
ポーランド
アプリの使用期間:約2年
2025年1月15日

Absolutely love 17 track has made my post purchase experience much better and customers are happier! I definitely recommend installing the app in order to improve your customer experience automatically and proactively

Shehealth
アメリカ合衆国
アプリの使用期間:約1年
2024年12月16日

We've been using it for a long time, and it works perfectly in every aspect. The customer support team always responds promptly. Anyone in need of this kind of program can definitely use it. Thank you, 17TRACK!

MPM Motorcycle Mat
アメリカ合衆国
アプリの使用期間:1年以上
編集日:2025年1月4日

17TRACK Order Tracking is a great app that makes it easy to track all my products. It's very easy to use, and the tracking information is always accurate. I recommend it to anyone who needs to track orders. My customers get the right information on their delivery. It's a must-have for any Shopify store owner.

NewInov8
アメリカ合衆国
アプリの使用期間:11ヶ月
2025年2月13日

Customer Service is fantastic! Odie helped me figure out what was wrong and how to fix it. 5 stars for customer support!

Kore Kawaii
アメリカ合衆国
アプリの使用期間:10ヶ月
2025年2月24日

I’ve been using the 17TRACK app for a while now. It makes order tracking so easy and keeps everything organized — my customers always know where their orders are. But what makes this app stand out is the customer service. They’re super fast, friendly, and always so helpful. Every time I’ve reached out, they’ve responded right away and made sure my questions were answered. Highly recommend this app!

Ygoma
ルーマニア
アプリの使用期間:11日
2024年12月20日

Had an issue come up where a claim payment from SEEL to a customer had issues and I had to get involved. I reached out to 17TRACK customer service and Abby helped me get it all figured out quickly so we could get the customer their claim payment.

BJS Inc.
アメリカ合衆国
アプリの使用期間:10ヶ月
2025年2月21日

the best way to track your package. they have one of the best customer service!

nordecollection
カナダ
アプリの使用期間:1年以上
2025年1月23日

"I used this app, and since I'm new, I've only processed 10 orders. However, out of those 10 orders, it quickly exhausted my free quota of 50 shipments, which raised a red flag for me. As a result, I uninstalled the app. Overall, the app's functionality is good, but I can't trust it. If I were to upgrade to a paid plan, I fear the quota would run out quickly again, forcing me to upgrade further, potentially leading to an endless cycle of paying for more and more expensive plans. It doesn't seem budget-friendly at all."

KimYoung K-beauty Shop
カナダ
アプリの使用期間:約2ヶ月
17TRACKが返信しました 2025年2月7日

Dear customer,

We are very sorry that you have such distrust and bad experience when using our APP. Your feedback is very important to us. Thank you for your valuable comments.

As we communicated by email, after checking, the remaining quota and used quota you saw on the Billing page may have caused misunderstandings. In fact, you have only consumed the quota of 4 shipped waybills, and there are still 46 remaining quota.
We also attach great importance to your problem and have fed back to our product development team to evaluate whether the remaining quota and used quota can be withdrawn more directly on this page. Avoid unnecessary misunderstandings.
We are committed to satisfying every customer who uses our app, and we also want to solve every customer's problem so that customers have a better experience.

Thank you again for your suggestions and wish you a have a good time.

Best Regards
17TRACK

2025年2月9日

Highly recommend this tracking app! Customers have complimented it and great customer service. Highly able to customize it!

Fragrance Familia LLC
アメリカ合衆国
アプリの使用期間:3ヶ月