レビュー (3,185)

総合評価
4.9
評価レベルごとの件数
  • 評価の96%は5つ星です
  • 評価の3%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の0%は1つ星です
2022年6月21日

Frankly, I can say that 17TRACK is the best order tracking app that I have used. Prices are reasonable, excellent features, super great customer support with fast replies as well as able to solve all the problems in time and many more. Really thank you to Erin and Lichee for their assistance and their team. Thank you and appreciate it. Highly recommended.

GEON ALPS
シンガポール
アプリの使用期間:約1年
17TRACKが返信しました 2022年6月21日

Hi GEON ALPS,

Thank you so much for giving such a high rating!

We are so glad that our APP and team actions bring in a satisfied user!

Your satisfaction is our motivation, we will continue to work hard for the user to create a more satisfactory APP!

If you have any questions or suggestions, please feel free to contact us. We will get back to you as soon as possible.

Thanks again for your support and recognition!
Best regards,
17TRACK

2023年2月15日

It is very convenient to provide tracking information for customers and yourself. 17track's customer service is also better than the competitors. The only downside is that they seem to have raised prices

HAKII
中華人民共和国香港特別行政区
アプリの使用期間:約1年
17TRACKが返信しました 2023年2月17日

Dear Friend,

Surprisingly! You have been our user for 9 months!
Thank you so much for your continued support and trust!❤️
Email Notifications can be chosen to notify your customers or yourself, which will keep you and your customers informed of the status of orders so which can help increase your customer's satisfaction and your sales.We will continue to work hard to optimize the APP for a better user experience!
If you need anything, just leave us a message. We will be here to assist. ❤️
Best regards,
17TRACK

2023年5月8日

Helpful staff and a responsive chatbot there to help always. I found it easy to customize to our needs. Recommended.

LaMome
ハンガリー
アプリの使用期間:約1年
2022年8月23日

This is very useful, customers can track the package on the store page and it is convenient for us to communicate with our customers.

JESJE
台湾
アプリの使用期間:約1年
17TRACKが返信しました 2022年8月23日

Hi JESJE Team,

Thank you for choosing 17TRACK!🤩❤️

Yes! Adding a tracking page to your store will allow your customers to self-track their packages, which will reduce your customer service workload!

Your satisfaction is our motivation, we will try our best to create the APP that makes users more satisfied! 💪 Let us look forward to the future together! 😊

If you have any questions or suggestions, please feel free to contact us. We will get back to you as soon as possible.

Thanks again for your support and recognition!
Best regards,
17TRACK

編集日:2022年12月22日

17track for me the best. I've been using them for a long time and I love how accurate they are. I recommend them 100%

MyStoreLiving
アメリカ合衆国
アプリの使用期間:約1年
17TRACKが返信しました 2022年12月26日

Dear Friend,

Thank you so much for your continued support and trust!❤️

We partner with 1400+ carriers worldwide to show the tracking info in one place so you can get information about your packages. We will continue to work hard to support data synchronization for more carriers.💪

If you need anything, just leave us a message. We will be here to assist. ❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

2022年8月4日

查询包裹很方便,安装也很方便,我把它放在了页脚。喜欢输入订单号和邮箱就可以查询的功能,能查询到的物流商也有很多,就是部分亚马逊配送的包裹查询不到,不过并不妨碍。感谢客服团队专业的支持和帮助!:):):)

Pecute
中国
アプリの使用期間:約1年
17TRACKが返信しました 2022年8月5日

您好!Pecute 团队!

非常感谢您如此真诚地分享您的使用体验感!感谢您对17TRACK的支持!

关于“部分亚马逊配送的包裹查询不到” 的问题,我们技术人员已经为您进行检查并解决了!请您再次尝试查询 😊

如果您在使用APP的过程中遇到任何问题,请随时与我们联系!我们会尽快答复并响应您!😊

再次感谢您的支持和认可!

17TRACK

2022年9月22日

对我们帮助非常大,前两天还有个客户因物流查询问题不便捷、没有提示找们倾诉。
1.通过此应用,能帮我们非常便捷的掌握各个订单的物流信息,也能自动跳转,也能将物流信息第一时间转递给客户。
2.数据功能和自动化功能强大。
3.物流公司和渠道应用含概齐全。
4.应用自动及功能强大、简单易操作。
5.信息更新及时。

andylifehome
中国
アプリの使用期間:約1年
17TRACKが返信しました 2022年9月23日

您好! 亲爱的朋友!

很喜欢您如此有总结性的评价呢!!!能感受到您对我们APP了解得很全面!非常感谢您的支持和信任!也非常感谢您将此体验感与我们进行分享~

此外,关于您说的 “客户因物流查询问题不便捷、没有提示找们倾诉。” ,能否请您联系下我们团队告知详情,以便我们更好地为您提供帮助~

如果您需要任何其他支持,请随时与我们联系。❤️

再次感谢您的支持和认可!

17TRACK

2023年3月25日

Great app and even better service!
Clean and simple design, highly recommend it!

RestHouse
イスラエル
アプリの使用期間:約1年
17TRACKが返信しました 2023年3月28日

Dear Friend,
Thank you so much for choosing 17TRACK! ❤️
Our Shopify APP is designed to be easy to use and convenient for users. We will continue to work hard to optimize the APP for a better user experience!
Please feel free to contact us with any feedback, we will help you as always! ❤️
Best regards,
17TRACK

2022年10月20日

我是用这个功能,使得我们的订单操作更方便啦,客户查询自己的订单也更加方便了,不用我们一个个去回复客户,客户实现了查单自由。嗯~真的很棒
服务也很好,耐心指导。咨询也很耐心地解答。以前就经常用17track来查件,非常推荐这个插件

shop-aerocf
中国
アプリの使用期間:約1年
17TRACKが返信しました 2022年10月20日

亲爱的朋友! 您好!

非常感谢您一如既往的支持!🥰
同时也感谢您与我们分享这些好消息!🥰 让我们知道我们努力的方向是正确且有用的! 给予我们大大的鼓励!

如果您需要任何其他支持,请随时与我们联系!我们会尽快响应您!❤️

再次感谢您的支持和认可!

17TRACK

編集日:2022年7月1日

Customer support continues to be a big help with any issue. They are quick to help and very pleasant to deal with.

Silver Wolf Products
カナダ
アプリの使用期間:約1年
17TRACKが返信しました 2022年5月12日

Hi Silver Wolf Products Team,
Thanks for your high rating!

We are so glad that our team's actions have resulted in a satisfied user!

You are our valuable user, we are pleasure to provide our help for you.

If you have any questions or suggestions, please feel free to contact us. We will get back to you as soon as possible.

Thanks again for your support and recognition!
Best regards,
17TRACK