17TRACK Order Tracking

Awesome customer support

This app saved my life, its taken so much time out of my hands! highly recommend, if you want something automated !! for your trakcing

Awesome service!

Just started

17TRACK is an app that has definitely brought more value to our customers. Many people who place orders utilize the 17TRACK link to track their orders making for a more enjoyable shopping experience.

super application

good

seemless app for tracking orders, giving your customers a great and simple view of their order progress.

highly recommend as I've had a bunch of other options downloaded and find this one the most simple.

The best tracking app

Spoke to the live chat,

i was asking to change the CSS and HTML structure of the tracking page, the women i spoke to, Emily, responded saying "what do you mean" i explained how its pretty much self explanitory.

She then directed me to changing the URL, in which i explained that his is not CSS or HTML..

She then asked me to clarify further what i meant, so i explained even clearer that i wish to change the code of the tracking page.

In turn she decided that she would foward the request to the service team who will be able to do this for me, i told her i wish to do this myself.

Some time pasted, then at 2am GMT time i recieved and email for the "Service Team" which was actually herself, giving me an explanation on how to change my URL....

So first of all, she has zero clue on what CSS and HTML is while being part of customer support. She then wasted my time by saying she would send this to the service team, then she replied as the service team herself pretenting to be the team thinking she is hidden but my email client shows otherwise all to then waste my time further telling me how to change the URL..

If this is your customer support team, id hate to see what your managment team is like, i bet its probably Emily for that too!