17TRACK Order Tracking
スピード、使いやすさ、マーチャントのメリットに関して、Shopifyの最高品質基準を満たしています
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Perfect example to help tracking your costumers orders!
If you don't want to use 1000 of 1000 app to your store, but yet looking for something, this is the one what I do recommend!
impeccable service
Super appli
Muito Boa
Service client au top et très réactif !
17Track has provided tremendous support in my venture into e-commerce. Being a newbie in the business this means a lot to me, as i can use all the support that i can get. thank you 17track for your fast tracking and great service.
nice
This app is a nightmare and cost our company huge losses. They did an update that caused a glitch in our checkout and crashed our conversion rate. It took us time to figure out what was causing it and then when we asked them to address it, they didn't want to be accountable. It exhausted weeks of time, thousands of lost revenue and finally they just told us they couldnt make it work like before. Save yourself the time, loss and headache- Go Somewhere Else!
Dear Customer,
We completely understand your concerns and sincerely apologize that our Green Shipping Protection cannot meet all the needs and business scenarios of every client. We have been in continuous communication with our Protection partners to try and cater to all customer requirements and business scenarios, but as you know, this is an especially difficult task that requires ongoing efforts from technical developers.
Regarding the issues you mentioned, as discussed in our email communication:
1. About Our Updates:
We have only updated the UI interface for displaying Green Shipping Protection; there have been no other changes.
2. About the Impact:
Due to limitations in Shopify's closed-cart system, Green Shipping Protection needs to be treated as a product in your store to reflect price changes accurately. Therefore, actions such as adding items to the cart can cause the cart to refresh, and in conjunction with the theme's refresh logic, this creates the refresh effect that you highlighted in the video.
3. About the Solution:
When you reported the issue, we suggested that you disable the protection to stop using it, which you did. After disabling it, we verified that the shopping process can be completed without any issues, and we also recommend that you do not use the protection.
Upon receiving your feedback, our technical team, customer service team, and the Seel technical team collectively invested 60 hours to address your concerns and attempted to make it possible for you to continue using the protection , which was ultimately resolved and made functional. After thinking twice, we are worrying that some unknown issues may influence your store, therefore, maybe disabling the Protection service is a better choice.
If you have any further questions or concerns, please feel free to let us know.
17TRACK Team
very helpful app
After thorough research, we've selected 17TRACK as our preferred application for order tracking. We appreciate its user-friendly interface, making it simple and efficient for our customers to track their orders with ease. This choice reflects our commitment to providing a seamless experience, ensuring our customers stay informed every step of the way.