17TRACK Order Tracking

17TRACK Order Tracking

レビュー (4,150)

総合評価
4.9
評価レベルごとの件数
  • 評価の96%は5つ星です
  • 評価の3%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の0%は1つ星です
2024年9月6日

user friendly!

CuddlesMeow
アメリカ合衆国
アプリの使用期間:2年以上
17TRACKが返信しました 2024年9月9日

Dear Friends of CuddlesMeow,

Thank you for taking your valuable time to feedback,We noticed your recent 3-star rating and wanted to see if there's anything we can do to enhance your experience with our app. Your feedback is incredibly valuable to us.
We take customer feedback very seriously, if so, please feel free to contact us on Live Chat.

If there's anything you need, please don't hesitate to reach out to us, and we will be more than happy to assist you. Your voice matters to us, we hear, we cherish, we solve.

have a nice days.
Best Regards.

17TRACK Team

2024年6月21日

App Working Well

Elite Edge Essentials
アメリカ合衆国
アプリの使用期間:3ヶ月
2024年10月30日

let discover it

Korean Beauty & Healthy
イギリス
アプリの使用期間:1分
17TRACKが返信しました 2024年11月5日

Dear user,

Thank you for your valuable time to give us feedback. We hope that you can give us more suggestions after experiencing our app. Your suggestions are very important to us. This is important information for our optimization and improvement.

Or did you encounter any problems when using my app? We also contacted you by email and look forward to your reply.
We hope to get more suggestions and feedback from you.

Have a good time.

Best Regards
17TRACK

2024年4月5日

Je suis en mode test, je mets le message pour avoir plus de jour pour le test

Trott-Riders
フランス
アプリの使用期間:約2ヶ月
17TRACKが返信しました 2024年4月7日

Hi dear,

This is the official team of 17TRACK, sorry for the late reply. The trial has been extended.

Thanks for your interest about 17TRACK App, I'm writing to show you more details of extending the trial time. here are some notes you need to know:
1.14 days are the maximum trial time, therefore, we can only extend another 7 days for you.
2.The quota will still keep 50 quotas after extending your trail day from 7days to 14days.

Hope you can get a nice tracking experience in 17TRACK, please kindly let us know if you could help us.
Looking forward to your prompt feedback.

Best Regards,
17TRACK Team

2024年3月16日

good work

Shoopax
イギリス
アプリの使用期間:3ヶ月
17TRACKが返信しました 2024年4月3日

Dear Customer,

Thank you for taking the time to write your feedback!
We will make every effort to provide you with outstanding services and support. We wish you luck and prosperity in your endeavors.

Should you have any further questions, please do not hesitate to contact us, and we will endeavor to assist you as swiftly as possible. Wishing you a joyful and pleasant day.

Best Regards
17TRACK Team

2022年12月23日

haven't really started to use the app and see how good is it, they already asked me to write a review in order to remove the logo. don't feel right...

Ashtray Planet
オーストラリア
アプリの使用期間:1年以上
2023年5月25日

I love how customisable the app is. Which adds to the personalised experience I wish to provide our customers.

Beauty Uncovered
イギリス
アプリの使用期間:12ヶ月
17TRACKが返信しました 2023年6月1日

Dear Friend, thank you so much for choosing 17TRACK! ❤️
Our Shopify APP is designed to be easy to use and convenient for you.
We will continue to work hard to optimize the APP for a better user experience!
Please feel free to contact us with any feedback, we will help you as always!❤️

Best regards,
17TRACK

2022年11月4日

Ever since I installed this app I have had customers notifing me they have received e-mails from businesses in the Quanzhou area offering computer and internet services. I've decided to delete app to see if it was merely a coincedence or not. My other apps do no use customer email.

I Love a Hangar
オーストラリア
アプリの使用期間:6ヶ月
17TRACKが返信しました 2022年11月6日

Thanks for using our shopify app before.
We are really concerned about the situation you metioned.

You could completely set your mind at rest that these emails did not sent from us.

17TRACK team 100% sure that it's never gonna happen in our commpany. As shopify's devoloper partner, we strictly adhere to the Shopify Partner Agreement, it means we never can access and control your info without your agree.
Also, another important point is that we don't sale any sevice to C-end consumer. Our website is totally free open to everyone in 11years.

At the same time, we'd like to help you locate the source of these emails together. If you still want to trust us, we hope to work with you to analyze and solve it, our team also has some ideas that will help you!

Best regards,
17TRACK

2023年10月29日

Non ho apprezzato molto il fatto che i prodotti venduti con "pagamento alla consegna" non venissero tracciati.

YogaMatore
イタリア
アプリの使用期間:4ヶ月
17TRACKが返信しました 2024年4月3日

Ciao caro amico,

siamo molto grati per il tuo feedback e sono qui per condividere le informazioni che potrebbero interessarti. Per favore non preoccuparti, il problema può essere risolto.

Il risultato del tracciamento che abbiamo proviene dal funzionario del corriere. Alcuni corrieri che utilizzano il pagamento in contrassegno potrebbero non essere rintracciabili a causa della mancanza di tracciabilità ufficiale. E 17TRACK non può tracciarli se le informazioni di tracciamento non sono state offerte in primo luogo.

Se il pacco COD che hai menzionato può essere tracciato sul sito ufficiale del corriere ma non è tracciabile su 17TRACK, sei sempre il benvenuto a condividere con noi le informazioni del corriere e il numero di tracciamento, controlleremo se l'integrazione è supportata e proveremo ad aggiungere il corriere se non è.

Spero che questo possa essere d'aiuto, non esitate a contattarci via email per un'ulteriore comunicazione.

Distinti saluti
Squadra 17PISTA

2023年10月13日

Not giving me the link I need to put on my shopify store to track orders.

Meypets
アメリカ合衆国
アプリの使用期間:3ヶ月
17TRACKが返信しました 2024年4月3日

Dear Customer,

We apologize for the late response and we are very thankful for your feedback. We sincerely regret that you did not have a pleasant experience while using our app.

Regarding the function you mentioned, please check in tracking page>Tracking page URL.

Additionally, for information on How do I Install the Tracking Page, you can also refer to our Help Center:https://trackcenter.crisp.help/en/article/how-do-i-install-the-tracking-page-get-it-in-3-steps-13slyvi/

Should you have any further questions, please do not hesitate to contact us, and we will endeavor to assist you as swiftly as possible. Wishing you a joyful and pleasant day.

Best regards,
17TRACK Team