17TRACK Order Tracking
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customer service is great! everyone has responded so quickly and are so patient! They have addressed my questions and helped me with setting up the app.
excellent app. However single order tracking and payments to be enabled for small businesses who do not wish to buy an entire subscription plan
4 stars because it works like a charm, 1 star off for having a lot of features locked behind paywall. Would rather just have to pay for the increased quota for scaling purposes. But overall its a great app would recommend to at least try. I am going to miss the premium after the trial but not paying $89 when I only average 3 sales a week.
Everything is so helpfull, wonderfull exp till yet
For the most part this app is easy to use. I have not figured out how to change some of the premade flows, but the ones they provide are well written. There should be a way to edit the links attached to specific details such as the store name or adding other tags to the body.
Dear Customer.
Thank you for your feedback and support, your suggestion is very important to us and we apologize for making you have a bad experience with our app.
We would like to know more details about your suggestion By “edit the links attached to specific details such as the store name or adding other tags to the body“，do you mean the function inside the email editor or the function of editing the links on the tracking page? We have contacted you by email to try to resolve your issue.
We look forward to hearing from you. We are committed to making all our customers satisfied and want to improve the functionality and experience of our app.
Please feel free to contact us online or by email with any questions you may have and we will assist you as soon as possible.
Best Regards
Eva
Nice app, easy to understand and setup. Gives detailed shipment tracking.
great support, support advisor Bianca is very supportive and helpful
Easy to install. A good visualisation of the logistics timeframe. It would be nice if the price was a little cheaper.
Hi Team,
Thank you so much for sharing your feedback!
We are happy that our APP brings a satisfied user!
Your satisfaction is our motivation, we will continue to work hard for the user to create a more satisfactory APP！
"It would be nice if the price was a little cheaper." If you have any questions or suggestions, please feel free to contact us. We will get back to you as soon as possible.
Thanks again for your support and recognition!
Best regards,
17TRACK
good for tracking orders. Quick help from their customer service
genuinely helpful customer service