17TRACK Order Tracking
Spełnia najwyższe standardy Shopify w zakresie płynności, łatwości użytkowania i korzyści dla sprzedawcy
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4 stars because it works like a charm, 1 star off for having a lot of features locked behind paywall. Would rather just have to pay for the increased quota for scaling purposes. But overall its a great app would recommend to at least try. I am going to miss the premium after the trial but not paying $89 when I only average 3 sales a week.
Great customer support and functionality. Whish that the protection plan could have been for indian bank accounts as well. But love the choices. I think the tracking customization page should offer a little more flexibility but its not bad.
Dear customer,
Thank you for your support and feedback. If you have any questions while using our app, you can consult and contact us at any time through online chat. We hope to help you solve your usage concerns more quickly.
Your satisfaction is the direction of our efforts.
Regarding the functions you mentioned, we have already fed back the banks supported by protection to our insurance partner Seel, and we also hope to allow more users to use the protection functions. Regarding the more flexible customization of the tracking page, we hope to get more comprehensive information for further improvement or optimization. We also tried to contact you by email and sincerely hope to get your reply. We are committed to giving every user a better experience, and any feedback is very critical information for the improvement of our app. We hope to solve more customer business scenarios and meet the needs of more customers. This is also the direction we have been working hard for.
Hope to get your reply and have a good time.
Best Regards
17TRACK
For the most part this app is easy to use. I have not figured out how to change some of the premade flows, but the ones they provide are well written. There should be a way to edit the links attached to specific details such as the store name or adding other tags to the body.
Dear Customer.
Thank you for your feedback and support, your suggestion is very important to us and we apologize for making you have a bad experience with our app.
We would like to know more details about your suggestion By “edit the links attached to specific details such as the store name or adding other tags to the body“，do you mean the function inside the email editor or the function of editing the links on the tracking page? We have contacted you by email to try to resolve your issue.
We look forward to hearing from you. We are committed to making all our customers satisfied and want to improve the functionality and experience of our app.
Please feel free to contact us online or by email with any questions you may have and we will assist you as soon as possible.
Best Regards
Eva
it's a good app. it is easy to use. my customers track their product with different update
Super expérience l'application est vraiment facile à prendre en main et fait parfaitement le travail !
17Track is an incredibly reliable and user friendly app for tracking packages from multiple carriers. It seamlessly consolidates all my shipments in one place, offering real-time updates that are always accurate. The interface is intuitive, making it easy to navigate and check the status of my parcels with just a few clicks. Whether I'm waiting for a delivery from across the globe or just around the corner, 17Track keeps me informed every step of the way. Highly recommended for anyone who wants peace of mind when it comes to tracking their packages!
Dear Customer,
Thank you very much for taking the time to provide us with your feedback and evaluation. Ensuring the satisfaction of every one of our customers has always been our goal, and we will continue to exert more efforts to enhance your experience with our service.
Currently, we have integrated with over 2300 carriers, and we are committed to improving the quality of our tracking, expanding our coverage, and providing an even better customer experience.
We highly value the experience of each and every customer. Should you encounter any issues during your usage, please do not hesitate to contact us via email or online chat, and we will assist you in resolving them.
Wishing you a pleasant day.
17TRACK
The customer service was excellent! They were responsive, helpful, and addressed all my concerns in a timely manner. It was a pleasure working with such a professional and attentive team. Highly satisfied with the experience!
good
i just started using the app, the interface is friendly and kind of easy, i will return to give proper rating but for now, its all good
great app