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Sempre molto disponibili in chat! Un giorno è hanno tolto il loro logo dalla tracking page! Cercano di darti una soluzione per qualsiasi problema, dubbio o domanda! Consiglio!
Caro amico,
Siamo onorati che il nostro servizio clienti abbia ricevuto una valutazione così alta da parte tua! Sono molto orgoglioso di come il nostro servizio clienti abbia fatto un ottimo lavoro al servizio dei nostri stimati utenti.
Se hai bisogno di qualcosa, lasciaci un messaggio. Saremo qui per assistervi. 😊
Grazie ancora per il vostro supporto e riconoscimento!
Cordiali saluti,
17TRACK
My customers use this to track the logistics status more easily, it supports many logistics transit and multiple tracking.
Dear Friend,
Thank you so much for being our valuable user!❤️
We partner with 1600+ carriers worldwide to show the tracking info in one place so you can get information about your packages. We will continue to work hard to support data synchronization for more carriers.💪
Please feel free to contact us with any feedback, we will help you as always!❤️
Best regards,
17TRACK
这个插件可以帮助追踪绝大部分的快递物流信息，尤其是一些国外客户不了解的物流。有了这个插件，买家输入单号一键查询，便利了买卖双方，卖家不需要再花费大量的人工去回答物流问题了,解决了我们的一个大麻烦！非常推荐。
It helps my customers get better tracking service, online and offline support service both great, I will keep work with them!
Dear Friend,
Surprisingly! 😍Our APP gets such a high recommendation from you!
We will also continue to work hard to optimize the APP to bring a better experience to users!
Please feel free to contact us with any feedback, we will help you as always!❤
Thanks again for your support and recognition!
Best regards,
17TRACK
Great app for customers to trace their order. And it will automatically update the shipping status for customer.
Dear Friend,
Thank you so much for being our valuable user! ❤️
We partner with 1600+ carriers worldwide to show the tracking info in one place so you can get information about your packages. We will continue to work hard to support data synchronization for more carriers. 💪
If you need anything, just leave us a message. We will be here to assist. ❤️
Best regards,
17TRACK
Muy buena funcionalidad, gran herramienta para que nuestros clientes den seguimiento a sus compras, hemos observado gran integracion con los seguimientos de las ventas en nuestra tienda
¡Muchas gracias por elegir 17TRACK! Estoy muy orgulloso de lo bien que nuestro servicio al cliente ha hecho un gran trabajo sirviéndole. ¡Continuaremos trabajando duro para optimizar la aplicación para una mejor experiencia de usuario!
Por favor, no dude en ponerse en contacto con nosotros con cualquier comentario, le ayudaremos como siempre! ❤️
Saludos
17TRACK
Convenient and practical, clearly display logistics information,Easy to set up,and the customer service responds quickly.
Dear Friend, thank you so much for choosing 17TRACK! ❤️
Our Shopify APP is designed to be easy to use and convenient for users. And we are honored that our customer service has received such a high rating from you!
We will continue to work hard to optimize the APP for a better user experience!
Please feel free to contact us with any feedback, we will help you as always!❤️
Best regards,
17TRACK
Easy install and the customer service is great! We will give follow-up evaluation based on the performance of the subsequent APP
Dear Friend,
Thank you so much for being our valuable user!❤️ We are so glad that our APP and Customer Service have brought you such a great first impression! We will also continue to work hard to optimize the APP to bring a better experience to users!
If you need anything, just leave us a message. We will be here to assist. ❤️
Thanks again for your support and recognition!
Best regards,
17TRACK
I recently started using this package tracking app and it's been a game-changer. The interface is clean and easy to navigate, and the real-time tracking updates are incredibly helpful. I love that I can see where my package is at any given moment and get notifications for delivery updates. Overall, I highly recommend this app for anyone who frequently orders packages online!
Dear Friend,
Thank you so much for choosing 17TRACK! ❤️
Email Notifications can be chosen to notify your customers or yourself, which will keep you and your customers informed of the status of orders, which can help increase your customer's satisfaction and your sales.
Please feel free to contact us with any feedback, we will help you as always! ❤️
Best regards,
17TRACK
I am seriously surprised about the high review ratings this app is getting.
First the good bit: Very good price compared with any competitors. Lot's of functionality. However the support is not amazing to say the least. When the wrong courier was assigned to many tracking numbers they told me to make sure use DB Schenker Sweden and not DB Schenker Austria as if I would fly over my parcels to Austria and then having it shipped by DB Schenker Austria to my customers in Sweden. I have to make sure using the right courier? Bit of a joke I would say! As if I do not know which courier we use. Not a very intelligent support I would say. Instead they could have told me straight away: sorry we do not have DB Schenker, but we are now requesting / working on that integration. I always run away if I get support like that. Support staff needs improvement. Their chat says during the weekend: we are online, so I am waiting for an answer, but they were not and so on. After 5 days many of our shipments are still not assigned a courier because their system can not. Therefore 3 star, 1 star would be not fair because this app is having potential, but is not working good with our couriers right now.
I have to add: 'Plus sending my customers emails without me enabling it, is outrageous.' this was a commend from another reviewer and it happened to me as well upon installing this app. Unacceptable!
Hi dear,
Thanks for choosing 17TRACK!
So sorry that we provided you with a bad first experience.
Your feedback is very important to us! And our technical team is working on the issue, if there is any news, we will let you know as soon as possible!
Sorry again for the inconvenience caused.
If you need anything, just leave us a message. We will be here to assist. ❤️
Sincerely,
17TRACK