17TRACK Order Tracking
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Galleri med utvalda bilder
Automatisera spårning och returer för att minska kostnader och behålla mer intäkter
När en order skickas startar 17TRACK automatiskt och håller kunder informerade med leveransuppdateringar i realtid, vilket minskar WISMO-frågor. Skapa en varumärkesanpassad, flerspråkig spårningssida med full kontroll. Öka försäljningen med smarta produktrekommendationer. Förenkla returer för att behålla intäkter, sänka kostnader och dölja kinesiskt ursprung med ett klick. Minska återkrav och snabba upp PayPal-utbetalningar. Behöver du hjälp? Vårt team är tillgängligt dygnet runt.
- Automatisera returer för att behålla intäkterna, med support dygnet runt.
- Spåra leverans under sista milen och synkronisera fraktinformation till PayPal.
- E-postuppdateringar i realtid minskar WISMO och ökar förtroendet.
- Dölj information om kinesiskt ursprung för dropshipping.
- Märkesmärkt spårningssida med EDD för att följa order direkt på din webbplats.
- Populärt i butiker som din
- Baserat i USA
Språk
engelska, kinesiska (förenklad), franska, tyska, spanska, italienska, portugisiska (Portugal), svenska, nederländska, turkiska, finska, japanska, koreanska, norska (bokmål), portugisiska (brasiliansk portugisiska), tjeckiska, danska, kinesiska (traditionell), och ryska
Fungerar med
- Kassa
- Kundkonton
- Shopify Flow
- Shopify-admin
- Paypal
- Klaviyo
- Ominisend
- Loox
- Trustpilot
- Judge.me
Kategorier
Spårning
Etiketter och förpackningsmaterial
Priser
Gratis
Gratis
- 50 försändelser per månad
- 5 returnerar gratis per månad
- Realtidssynk & spårning
- Tillgång till 2 800+ transportörer
- Varumärkesanpassad spårningssida
- PayPal-integration
- Dropshipping-läge
- Anpassade leveransaviseringar
Grundläggande
$9 /månad
eller $86/år och spara 20 %
- 200 försändelser per månad
- 10 returnerar gratis per månad
- E-postmeddelanden
- Grundläggande analys
- Anpassa spårningssidan
- Grönt sjöfartsskydd
- Omdirigering av spårningsnummer
För
$49 /månad
eller $470/år och spara 20 %
- 1 000 försändelser per månad
- 50 returnerar gratis per månad
- Meddelanden från säljaren
- Export av försändelser
- Produktrådgivning
- Ta bort 17TRACK-logotypen
- Flerspråkiga spårningssidor
- Beräknat leveransdatum (EDD)
Premium
$159 /månad
eller $1,526/år och spara 20 %
- 2 000 försändelser per månad
- 100 returnerar gratis per månad
- Anpassa e-postutlösare
- Analys av transittid
- Leveransanalys i tid
- Prognoser & analys av leveransdatum
- E-postaviseringar vid delad order
Alla avgifter debiteras i USD. Återkommande och användningsbaserade avgifter faktureras var 30:e dag. Se alla prisalternativ
Recensioner (3 159)
0 STARS! Avoid this app like the plague. Do it for your business!
Terrible app that just wastes your time: it's not intuitive, so you can't understand anything inside it, and it takes a lot of time and experience to set things up. In addition, the quota count is incorrect and creates major problems with order gaps and unavailable tracking. When the customer, even after ordering 7-10 days ago, cannot see the tracking and opens bank disputes for fraudulent products. Furthermore, their support service is terrible; they have put bots in the chat that always respond with the same things. They repeat like a mantra that they give you 20 extra quotas for free, but they are useless. Their free plan used to be at least 100 quotas, now it is 50, and they give you another 20 if you ask for them in chat like begging. Furthermore, their first paid plan with 200 quotas is completely out of the market for the features it offers. There are many other popular tracking apps with many more features and at a lower cost. I think this is the worst app to download. If you care about your business, don't download this app.
We’ve been getting pretty poor support despite being on an annual plan.
Whenever we ask about platform functionality, the info we’re given is often inaccurate or just wrong, which means we end up having to figure things out ourselves. You’d expect the support team to at least know how the basic features work.
Dear Customer,
Thank you for taking the time to share your honest feedback. We sincerely apologize for the poor support experience you have received, especially as a valued annual plan user. We fully understand your frustration when seeking guidance on platform functionality and not receiving accurate information, which ultimately forced you to resolve issues on your own.
We have immediately initiated an internal review of this incident. We are committed to ensuring that every team member can provide you with accurate and effective assistance.
Your experience is a crucial reminder of where we must improve, and we are dedicated to rebuilding your trust. To ensure you receive more efficient support, we have activated a dedicated support channel for your account and elevated our support response priority. Should you require any further assistance, please feel free to contact us. A dedicated specialist will be assigned to follow up with you.
Sincerely,
The 17TRACK Team
When the app works it's great. Unfortuantley 75% of the time the app is reporting incorrect or nothing at all final mile updates to our customers and is causing confusion a lot of extra emails and phone calls for our business.
Dear Customer,
Thank you for bringing the issue regarding last-mile tracking information display to our attention. We sincerely apologize for any inconvenience caused by inaccuracies in the tracking updates. Our technical team has already taken steps to optimize the system accordingly.
Our team has now fully resolved the display issue. The tracking page will accurately show both the initial carrier and the last-mile carrier information along with their corresponding tracking numbers. Additionally, the system notification issue regarding last-mile carrier details has been resolved.
We deeply regret any additional support burden this has placed on your team. With the implementation of these fixes, you and your customers will now enjoy consistent and stable tracking visibility throughout the entire delivery process.
We will continue to optimize system performance and maintain ongoing monitoring. If you have any further questions, our support team is always available to assist you.
Thank you for your valuable feedback, which helps us continuously improve. We value our partnership with you and are committed to providing you with reliable service.
Sincerely,
The 17TRACK Team
Support
Support på appen tillhandahålls av 17TRACK.
Resurser
Den här utvecklaren erbjuder inte direkt support på Svenska.
Lansering
4 januari 2021
Fler appar som den här
Uppfyller våra högsta standarder för prestanda, design och integrering. Mer information Öppnas i nytt fönster
Uppfyller våra högsta standarder för prestanda, design och integrering. Mer information Öppnas i nytt fönster
