17TRACK Order Tracking

17TRACK Order Tracking

評價 (3,970)

整體評分
4.9
各級評分數量
  • 96% 的評分為 5 顆星
  • 3% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 0% 的評分為 1 顆星
2024年9月4日

Very good, it can also automatically synchronize order information. The developer support is very good, which saves me a lot of unnecessary trouble!

Pandacottage
中國
使用應用程式 大約1個月
編輯時間:2024年10月5日

17TRACK has truly enhanced our customer experience. This tool has become essential for many of our clients looking to track their orders, significantly improving their overall shopping journey. Its ease of use and reliable tracking updates make it an invaluable asset for both us and our customers. Additionally, their customer service is outstanding and highly responsive, further elevating the experience.

La Magie Du Rangement
法國
使用應用程式 大約1個月
2024年10月19日

Great app, lets us have a custom tracking page, and also have a free plan with 50 orders/month which helps new users.

Retro Classic Kits
印度
使用應用程式 7天
2024年8月6日

Great service! Was able to update tracking numbers without a problem, so I can keep customer engaged in the shopping experience. Would definitely recommend over other services.

Urban Post
美國
使用應用程式 5個月
2024年10月27日

The app is quie good and could worth 4 or 5 stars but request to upgrade to Pro plan (49$) to benefit the integration with Omnisend make this app 0stars if was feasible. The email setting is pretty poor and for sure will never be the core of this app…I would pay that amount if the Apple Pay tracking order is working properly but also such feature is worthless because it does not allow customer to optin in the the thank you page but only in the tracking page which is not confortable for the customer because to let them optin they have to open the email go on the tracking page and than track the order with Apple Pay….So far 0 stars.

Outfiterra
義大利
使用應用程式 14天
17TRACK 已回覆 2024年10月28日

Dear Customer.

Thank you for your feedback and suggestions. And I am very sorry that you are not satisfied with the features of apple wallet in the app.
About our package: The $49 Pro Plan has not only Omnisend integration, but also other valuable features such as Multilingual email notification, Estimated Delivery Date (EDD), Multilingual tracking pages, Tracking page iframe mode, Product recommendations, etc. These features can be a good solution for you. Multilingual email notification, Estimated Delivery Date (EDD), Multilingual tracking pages, Tracking page iframe mode, Product recommendations and so on, these features can be a good solution to your customer's track experience and after-sales problems, and can bring more repurchase to your store.

Regarding the Apple Pay function you mentioned, we have already given feedback to the Product Development Team, and we hope to communicate with you by email to get more information to help you solve this problem, and also make our app more rich in functionality.

We are still growing and upgrading and optimizing our app, we need more feedback and suggestions from our customers to improve our app experience, thanks again for your feedback and suggestions. Feel free to contact us with any questions. We will help you solve it as soon as possible!

Best Regards
17TRACK

編輯時間:2024年8月14日

It is impressed me most was your promptness in responding to my requests. You did not just provide generic solutions but offered tailored advice based on my specific setup. Their patience and willingness to go the extra mile ensured that my issues were resolved efficiently.

Overall, I am very satisfied with the level of support I received from 17track. Their customer service is a significant asset to their platform, making it easier for users to get the help they need. I highly recommend their service based on this positive experience.

FindTracker
瑞典
使用應用程式 27天
2024年10月4日

17 track is a powerful app which is perfect for shopify and new business. they provide your good customer service teaching you how to set your account up hand by hand. And the most important is that they offer free quote if you just start your business, that helps to save a lot of money at first, I would recommend this to my friends who are starting their shopify business now.

VAVAME
中國
使用應用程式 大約17小時
2024年11月1日

this ease to use and setting

PTS Steel Shop
香港特別行政區
使用應用程式 2年多
2024年10月30日

Top Support! Abby helped me so much, she is literally great. I definetly Recommend this App, i use this for every store!

Namisk
德國
使用應用程式 29天
2024年8月23日

The best tracking app on Shopify! 17TRACK makes order tracking super easy and reliable. Their customer service is just as impressive—quick and helpful. Highly recommend!

Skinnovate
英國
使用應用程式 2個月