Algemene beoordeling
3,8
Cijfers per recensieniveau
  • 58% recensies zijn 5 sterren
  • 17% recensies zijn 4 sterren
  • 8% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 17% recensies zijn 1 sterren
20 maart 2024

There were some hiccups along the way while setting up the application but the support team was very accommodating in helping us resolve the issues encountered. The app does what it promises to do and the team behind it is very supporting in figuring out the best kind of plan suited for your operational needs.

Power Mac Center (Test)
Filipijnen
22 dagen gebruiken de app
25 januari 2024

Great support, fulfilled our use case perfectly

Part1
India
8 dagen gebruiken de app
9 januari 2024

Good Sercive and also good support any time from Sunny

Moomaya
India
1 dag gebruiken de app
8 november 2023

opt widget not showing on login page or also messed up with theme.

Sotbella
India
Ongeveer 14 uur gebruiken de app
miniOrange heeft geantwoord 20 november 2023

Hello there,

We apologize for the inconvenience you experienced after installing our application, and we deeply regret that it led to issues with your website theme.

We take user feedback seriously, and we understand how frustrating it can be when things don't go as expected.

There might be some jQuery conflicts between your Shopify theme and our application which may have caused the issues in your theme.

We tried to reach you out over email but unfortunately did not receive a response.
If you're willing to give our application another chance, we'd be more than happy to provide you with dedicated support to ensure the application is in place and functioning smoothly.

Please feel free to reach out to ecommercesupport@xecurify.com, and we'll do our best to assist you promptly.

Once again, we apologize for any inconvenience this has caused you, and we value your feedback as it helps us improve our product.

Thank you for your understanding!

Sincerely,
Team miniOrange

11 juli 2023

We have had exceptional customer service from the miniOrange team and have even utilized their designers to create some customizations with their app. We have a number of security plug-ins on our site and the miniOrange team has worked with us to make certain that everything is working together on the back end. Highly recommend!

Wonder of Learning by the Goddard School
Verenigde Staten
Ongeveer een maand gebruiken de app
20 september 2023

Pathetic app, installed the application and my whole website theme got messed

Grest
India
Ongeveer 20 uur gebruiken de app
miniOrange heeft geantwoord 29 september 2023

Hello there,

We apologize for the inconvenience you experienced after installing our application, and we deeply regret that it led to issues with your website theme.

We take user feedback seriously, and we understand how frustrating it can be when things don't go as expected.

There might be some jQuery conflicts between your Shopify theme and our application which may have caused the issues in your theme.

We tried to reach you out over email but unfortunately did not receive a response.
If you're willing to give our application another chance, we'd be more than happy to provide you with dedicated support to ensure the application is in place and functioning smoothly.

Please feel free to reach out to ecommercesupport@xecurify.com, and we'll do our best to assist you promptly.

Once again, we apologize for any inconvenience this has caused you, and we value your feedback as it helps us improve our product.

Thank you for your understanding!

Sincerely,
Team miniOrange

8 maart 2022

The team enabled the OTP feature for my store. simple and easy. Great customer support, Thank you team.

Sindebaad
Saoedi-Arabië
Ongeveer een jaar gebruiken de app
27 april 2022

the team is supportive in understanding the request and delivering the result within the expectation.

Dermalogica Staff Portal
Maleisië
8 maanden gebruiken de app
9 maart 2022

Great support and a great team. Personally would love to recommend Isha. She is very considerate, quick for responses, and fixes

WeGotWe UAE
Verenigde Arabische Emiraten
5 maanden gebruiken de app
Bewerkt 4 augustus 2022

We used this app that help us to recover customers who are not comfortable logging in using a mail/pwd and this app provided them the OTP. The most important thing was during a very long process the dedicated support on customizations that Isha and the miniOrange team give us.

moradomex
Colombia
11 maanden gebruiken de app