Avaliações (18)

Avaliação geral
4,5
Pontuação por nível de classificação
  • 72% das classificações são de 5 estrelas
  • 11% das classificações são de 4 estrelas
  • 6% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 11% das classificações são de 1 estrelas
9 de março de 2022

Great support and a great team. Personally would love to recommend Isha. She is very considerate, quick for responses, and fixes

WeGotWe UAE
Emirados Árabes Unidos
5 months usando a aplicação
11 de julho de 2023

We have had exceptional customer service from the miniOrange team and have even utilized their designers to create some customizations with their app. We have a number of security plug-ins on our site and the miniOrange team has worked with us to make certain that everything is working together on the back end. Highly recommend!

Wonder of Learning by the Goddard School
Estados Unidos
About 1 month usando a aplicação
Editado a 4 de agosto de 2022

We used this app that help us to recover customers who are not comfortable logging in using a mail/pwd and this app provided them the OTP. The most important thing was during a very long process the dedicated support on customizations that Isha and the miniOrange team give us.

moradomex
Colômbia
11 months usando a aplicação
Editado a 6 de outubro de 2022

EDITED: I have received prompt and able support since the time I posted earlier. The team has taken care of the necessary updates to the theme and fixed the bugs that were pending. Updating it to 3 stars.

JhaJi Store
Índia
6 months usando a aplicação
20 de setembro de 2023

Pathetic app, installed the application and my whole website theme got messed

Grest
Índia
About 20 hours usando a aplicação
Questão respondida por miniOrange 29 de setembro de 2023

Hello there,

We apologize for the inconvenience you experienced after installing our application, and we deeply regret that it led to issues with your website theme.

We take user feedback seriously, and we understand how frustrating it can be when things don't go as expected.

There might be some jQuery conflicts between your Shopify theme and our application which may have caused the issues in your theme.

We tried to reach you out over email but unfortunately did not receive a response.
If you're willing to give our application another chance, we'd be more than happy to provide you with dedicated support to ensure the application is in place and functioning smoothly.

Please feel free to reach out to ecommercesupport@xecurify.com, and we'll do our best to assist you promptly.

Once again, we apologize for any inconvenience this has caused you, and we value your feedback as it helps us improve our product.

Thank you for your understanding!

Sincerely,
Team miniOrange

8 de novembro de 2023

opt widget not showing on login page or also messed up with theme.

Sotbella
Índia
About 14 hours usando a aplicação
Questão respondida por miniOrange 20 de novembro de 2023

Hello there,

We apologize for the inconvenience you experienced after installing our application, and we deeply regret that it led to issues with your website theme.

We take user feedback seriously, and we understand how frustrating it can be when things don't go as expected.

There might be some jQuery conflicts between your Shopify theme and our application which may have caused the issues in your theme.

We tried to reach you out over email but unfortunately did not receive a response.
If you're willing to give our application another chance, we'd be more than happy to provide you with dedicated support to ensure the application is in place and functioning smoothly.

Please feel free to reach out to ecommercesupport@xecurify.com, and we'll do our best to assist you promptly.

Once again, we apologize for any inconvenience this has caused you, and we value your feedback as it helps us improve our product.

Thank you for your understanding!

Sincerely,
Team miniOrange

2 de julho de 2024

CASA Online store
Austrália
5 months usando a aplicação
20 de março de 2024

Vimaaan
Estados Unidos
19 days usando a aplicação