8returns Returns & Exchanges

Name: 8returns Returns & Exchanges
Brand: 8returns - Returns Platform
Rating: 5.0 (34 reviews)

Prezzi: A partire da $109/mese. Prova gratuita disponibile.
Valutazione: 5,0 (34)
Sviluppatore: 8returns - Returns Platform

Specialist returns platform with exchanges, store credit, refunds, label generation & analytics

What if your returns process ran itself? 8returns is a specialist returns platform that automates everything - from a branded self-serve portal to label generation, exchanges, store credit, and refunds. Built for Shopify brands that have outgrown basic solutions, with deep integrations across your existing stack. Dynamic rules handle complex edge cases while built-in analytics show exactly why products come back. The result: lower costs, more retained revenue, and less manual work.

Self-serve returns portal, fully branded to match your Shopify store
Exchanges, store credit & Shop Now flows to retain revenue on every return
Dynamic rules by country, product type, order value & customer segment
Return analytics by SKU & size - find out why products come back
Automated label & QR code generation via DHL, Sendcloud & more

Lingue

Inglese e Tedesco

Questa app non è disponibile in Italiano

Funziona con

API
DHL
Klaviyo
Pickware
Sendcloud
Zendesk

Categorie

Resi e cambi

Opzioni di reso

Gestione dei resi

Prezzi

Scegli il piano più adatto alla tua attività.

Starter

$109 /mese

$0.99 per extra return

Funzionalità

100 returns per month
Self-serve Returns Portal
Automated Refund & Exchange Processing
Automated DHL label generation
Custom rules
Integrations
EU withdrawal button (2023/2673)

Prova gratuita di 14 giorni

Growth

$379 /mese

$0.45 per extra return

Funzionalità

500 returns per month
All features from the Starter plan
Returns Analytics
Priority support

Prova gratuita di 14 giorni

Pro

$989 /mese

$0.40 per extra return

Funzionalità

2000 returns per month
All features from the Growth plan
Advanced Analytics and custom reporting

Prova gratuita di 14 giorni

Tutte le spese sono fatturate in USD. Per gli addebiti ricorrenti e le spese basate sull’utilizzo ricevi una fattura ogni 30 giorni. Vedi tutte le opzioni di prezzo

Recensioni (34)

Valutazione complessiva

Numero di recensioni per livello

Il 100% delle recensioni ha 5 stelle
34
Il 0% delle recensioni ha 4 stelle
Il 0% delle recensioni ha 3 stelle
Il 0% delle recensioni ha 2 stelle
Il 0% delle recensioni ha 1 stelle

Tutte le recensioni

13 agosto 2025

We use 8returns app for almost 2 years now and it allowed us to set up a simple and efficient returns process. An outstanding feature is the automatic generation of QR codes for paperless return labels. We highly appreciate also very friendly, fast and helpful support. Additionally, this app provides us with helpful data insights into the return reasons. 8returns' analytics show us exactly which models and sizes are returned most frequently. There is only one issue with the products not registered in 8returns app. If the customer doesn't select an article in the app, this article will not be refunded automatically, so it requires the manual action from our side. It would be great to improve this process. Other that that everything works smoothly.

LeGer GmbH

Germania

Oltre un anno di utilizzo dell’app

8returns - Returns Platform ha risposto 19 agosto 2025

Thanks a lot for sharing your experience and for using 8returns for almost two years now! Love hearing that the QR code labels, the analytics and our support have been so helpful for you.

The point you mentioned about items not being refunded automatically is actually solved now. With our new Moodja integration, returns are updated automatically even if customers send back more than they registered, no more manual adjustments needed.

Thanks again for the great feedback :)

4 agosto 2023

Super App! Wir sparen seit der Integration von 8returns super viel Zeit bei der Bearbeitung unserer Retouren. Außerdem sind wir sehr glücklich darüber, dass wir unseren Kund:innen nun auch die Möglichkeit eines direkten Umtausches oder einer Umwandlung in Shop-Guthaben anbieten können. Alle Optionen (Umtausch, Guthaben, Erstattung) werden automatisch im Hintergrund abgewickelt durch die direkte Verknüpfung zu Shopify. Vorher haben wir alles manuell vornehmen müssen. Retouren zu bearbeiten macht plötzlich Spaß!! Danke auch für den tollen Support!

dayê rose

Germania

2 mesi di utilizzo dell’app

8returns - Returns Platform ha risposto 7 agosto 2023

Vielen Dank für Dein Feedback. Wir freuen uns, Euch mit dabei zu haben und vor allem, dass Ihr happy mit 8returns seid !!