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99minds provides excellent support and offers great customization options – a real advantage! The team is always friendly and responsive, genuinely caring about customer needs. I especially appreciate the regular video calls, where questions are quickly addressed and tailored solutions are discussed. If you value personal service and flexible adjustments, 99minds is the perfect choice.
Seamless Transition & Exceptional Support!
We recently transitioned from Square and BigCommerce to Shopify Plus for our business, the Maui Pineapple Store, and incorporating 99minds Gift Card for POS and online was a game-changer for us! The app made it easy to transition and set up our gift card program that resonates with our customers - easy to use. We especially appreciated how intuitive the setup was, saving us time and minimizing any downtime in our transition.
The 99minds team went above and beyond in providing support—they were always quick to respond and eager to help with any questions we had. Their guidance ensured that the gift card system was customized perfectly for our store’s needs.
If you're looking for a robust, user-friendly solution to handle gift cards in Shopify, I highly recommend 99minds. It's a perfect fit for any business focused on customer engagement and rewards. We are going to be working with them on a customized loyalty program in 2025 (once we get through the holidays). Mahalo 99minds!
Thank you Maui Pineapple Store. Appreciate your business
The team at 99minds offers personalized and time sensitive assistance with their application. We were reccommended to them by our POS API team and a group of Web Developers which is always a great sign. Customizing your offerings is easy and the application is easy to get a hang of after they take the time to walk you through its installation.
Grateful to have found such a helpful and straightforward group to work with. Looking forward to the holiday season and offering our clients this gift card option that works on Heartland Retail and Shopify!
Thank you very much for the Opportunity.
We work with two platforms: Lightspeed and Shopify and we needed a solution for our Gift Card system. Everything has to be compatible and work with our online store and retail POS. 99mind helped us out! They are very friendly and answered all of our questions. Very happy with this integration!
Thank you very much! Sigrid
We switched to 99minds after our loyalty program would not sync with our in-store POS platform and Shopify. As a result we were running two separate loyalty programs and it was a huge headache. Our in-store gift cards and digital gift cards were not compatible as well so we needed an option.
Since switching, our systems now work together perfectly and our loyalty program has never been easier. Customer service is always willing to help with any questions you may have. 99 minds is also very on top of the latest features and will listen to your needs/wants and do their best to implement them.
We've been using this program for several months and are very happy with the switch.
Thank you very much for your review.I am glad that our omnichannel solution is work for your online and in-store gift card and loyalty program.
Great customer service. Transition process was smooth when integrating our Shopify store and 99 minds.
Thank you very much!
we were looking for an omni channel gift card solution for our point of sale system and ecommerce platform and they had it! They are very responsive to your needs and will get back to you very promptly. we are in the beginning stages of using this company having installed their app within the past two weeks but have been very satisfied thus far.
Thank you very much Marc. Appreciate your feedback.
We are using the app to power GWP gift card. It's great to know that they are supporting both Shopify and Bigcommerce (another brand we have) -- it comes in handy that we don't have to learn how it works. We can also set the gift card trigger flow directly from the app which gives much flexibility.
Overall, a really great and seamless experience and relationship!! We have been partnered with them for over 2 years.
We first began the relationship with 99minds when we were on Square POS and needed their gift card functionality to talk to our BigCommerce website.
We have now moved POS and website to Shopify and we have added their loyalty to our customer flow!
Everytime we needed help or had questions they never hesitated to get on a zoom call, most times in less than 24 hours time frame to assist us!
I 100% recommend 99minds! Excellent customer service and great pricing.
Powerful software and kind customer service.
Thank you very much for your feedback, Bfearless at Home team