Shop

A app SHOP está a gerar um problema grave na nossa loja. Os meus clientes estão a receber informação de que as encomendas foram "entregue há duas horas" incorretamente! Mesmo de encomendas não processadas, isto está a gerar-me uma onda de mensagens a questionar de onde se encontram as encomendas. Para além disto, não consigo contactar a app para resolver o problema.

Shop has a strict policy that removes you from Shop when you get one chargeback. However, we only get the one random, semi-annual chargeback FROM THEIR CUSTOMERS! They have the most fraudulent customers. The last one requested a refund as soon as they received a shipped confirmation, before delivery. Then, when they returned it, the customer submitted a chargeback 2 days before USPS delivered it! Of course when the bank looks at it, they just see a refund due. The bank doesn't care that you can't process it as normal because of the only option is to accept the chargeback & fee. The customer would've received a refund anyway but made us get a chargeback fee. The Shop's customers will change their mind right after purchasing and become shocked that your business is set up to actually compete orders not somehow disrupt carriers who have millions of parcels and stop the delivery of one thing they voluntary went online and purchased. Shop punishes your business for shady customers who only find your store through their app. Out of all the sales channels we use. The rare chargeback is always a Shop' customer.

Al ser mi tienda SEFEM dirigida únicamente al mercado americano; Shop es una de las alternativas mas popular y de mejores soluciones al cliente. Al usar esta aplicación se obtiene acceso automáticamente a los compradores a descubrir nuevas marcas, compras con mayor facilidad y realizar seguimientos de los pedidos con mayor facilidad. Además; lo que mas nos gusta es que es Gratis, no hay pagos por comisiones de mercado y no hay sorpresas al terminar el proceso del pedido. Se llega a una gran variedad de compradores con un buen interés de realizar compras. Los motivo y exhortó a realizar compras con Shop.