Vitals: Tutto‑in‑Un Marketing

Vitals is a great app. Its increased my AOV and CR and boosted my usell by 18% this week which is huge. Also, i had a bit of a scare when i first downloaded the a. I reached out to suort who resonded immediately, multiple times. Micheal head of support was so kind and lovely in supporting me when i needed it. It made me feel like i was in safe hands. Thanks guys

Outrageously overpriced for a basic feature – not worth it

I’m extremely disappointed with this app. I installed it solely for one simple feature – a Sticky Add to Cart button. That’s it. Nothing complex, no multi‑functionality.

But the pricing model is completely unreasonable. On top of the $29.99/month base plan, I was hit with significant overage usage fees every single month. My average monthly bill came out to around $120 – for a sticky cart button.

To put that into perspective: I’m paying over $1,400 a year for a feature that many free or low‑cost apps offer for a fraction of the price. There’s no transparency, no value for money, and absolutely no justification for these extra charges.

If you're considering this app for a simple use case – please look elsewhere. This is a classic case of hidden costs and predatory pricing. Save your budget and your sanity.

Signed up a couple of months ago. The flat fee was $29.99/month. This has now been quietly updated to '$29.99/month + usage' with no information about the update or what 'usage' actually is. On checking my invoice for this month I've been charged $155.99!!!!! HUGE red flags.