Rezensionen (75)
Anpassen
-
Nach Bewertung
great customer support - Jeffrey is very quick and helpful. Highly Recommend
Never been easier to run AB Tests without expensive agencies!
very good support. Got an answer within 2minutes and they configurated the script directly. Also the app is very easy to handle.
Very good help if you don't understand what to do. This is incredibly valuable for constantly improving things on your site to be better than your competitors.
Excellent & easy to use A/B testing. Jeffrey was also very helpful with making custom features to suit our needs, thank you!
There are great people behind this app who care about their users. App also works as expected and it's cost-effective compared to other expensive solutions.
USE AT YOUR OWN RISK
This app cost me more than it helped or saved.
*****DOES NOT SYNC INVENTORY. (also does not warn you about this)
In my case this lead to overselling hundreds of items.
when I asked the staff to explain how inventory works, it took well over 5 minutes to get a real answer:
Me: so i am meant to manually recalculate my inventory after a test?
Jeffrey: No you don’t have to
Me: then why is my inventory oversold
Jeffrey: Just go analytics and see how many test variants are sold
Jeffrey: And minus the number
Jeffrey: That’s it
Hello Jeffrey here.
Firstly, I apologize for any inconvenience you've experienced.
Please understand that when you reached out to us, it was 4:30 am in our time zone. Despite the hour, we were committed to addressing your concerns.
I noticed there was a significant amount of emotion during our conversation. We attempted to clarify the situation, but it seemed there might have been some miscommunication.
Regarding the app, it creates duplicate variants for price testing, which can occasionally lead to inventory discrepancies. We're actively working on developing an inventory syncing feature to resolve this.
However, in this instance, the primary issue arose because the test ran for an extended period of three months without monitoring the inventory levels. We're here to assist in resolving this and ensuring it doesn't happen again.
Thank you for your understanding and patience.
We just launched our inventory syncing feature: https://help.abconvert.io/en/articles/8735286-how-to-sync-inventory-for-your-test-products
Best regards,
Jeffrey
Easy to set up, great support from the app developer, and a solid UI that helps set up and analyze test results.
Awesome implementation & metrics. The support is also fine! Got an issued solved within 15 minutes.
ABConvert is a very nice solution for price testing products. It is simple to use and the support from Jeffrey was top notch. Setting up the a/b and a/b/c tests was an intuitive process. After choosing a product to test you are able to quickly edit the test price for each variant as well as the compare to price and then launch the test. The analytics dashboard provides everything needed to evaluate your tests and move forward with confidence. Again, the support from the team was superb. They were very responsive and catered to our needs.
