Recensioni (327)

Valutazione complessiva
4,9
Numero di recensioni per livello
  • Il 95% delle recensioni ha 5 stelle
  • Il 3% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
2 marzo 2021

We use A2X to import transactions from Shopify and Amazon to Xero. This has been a lifesaver and saves me hours of time each week. Whenever I run into issues, their customer service has been responsive and helpful.

Umizato
Stati Uniti
Oltre un anno di utilizzo dell’app
3 marzo 2021

The most important app for us in linking to our accounting system Xero and being able to monitor our cost of goods sold each day as well as streamlining reconciling Shopify Payments and Paypal to the bank. Thank You A2X you are the necessary bridge between Xero and Shopify!

Full Stop
Regno Unito
7 mesi di utilizzo dell’app
22 settembre 2021

The app is the perfect solution for integrating financial data between Shopify to Xero. Once set up the data transferred makes reconciling daily invoices from Shopify seemless. Support is amongst the best. I use the chat facility when needed and the response and assistance has always been second to none.

maisie & clare
Australia
Oltre un anno di utilizzo dell’app
29 luglio 2021

Having spent years having to manually input invoices (there are literally thousands a month) from Amazon, Ebay, shopify etc. i discovered A2X and i have never looked back!
Sure the set up is a little long winded when you have various channels, but its time very well spent. We now rarely look at invoices from channels and see a daily input of info to QB. Seriously, don't doubt your thought process, this is just what you need!

Love Partying
Regno Unito
3 mesi di utilizzo dell’app
Data modifica: 15 novembre 2019

As the bookkeeper for Natural Vegan Products, I can say that I am thrilled to have found this integration from A2X that not only allows easy reconciliation with our accounting software "Xero" but also give us COGS $$.

That combined with the best in class support - from onboarding all the way through to the day to day gets this app a 5 Star review in my books!

Kelly from KC&Company
Canadian Bookkeeping for Online Entrepreneurs

Natural Vegan
Stati Uniti
2 maggio 2024

I've used A2X for two years now, and in that time have set up 3 online stores (Shopify and Amazon). While the setup and mapping is mostly seamless, what's impressed me the most is the customer support. The support via the help chat is the best I've experienced. Very quick response time, knowledgeable team, I couldn't be more impressed.

Shibumi Wholesale
Stati Uniti
1 giorno di utilizzo dell’app
A2X Software Limited ha risposto 3 luglio 2024

We absolutely love this, Shibumi - thank you! Our support team is committed to providing a gold standard customer experience and we’re happy to hear they’re the best you’ve experienced! We appreciate your support. We’re here if you need us when you set up your next store :-)

7 febbraio 2024

Island Larder
Regno Unito
23 giorni di utilizzo dell’app
A2X Software Limited ha risposto 17 marzo 2024

Thank you for leaving a review for us here! If you will ever need any assistance with A2X or have any feedback for us, please don't hesitate to reach out. Happy accounting!

18 maggio 2025

Excellent product and the customer help is really good! It takes a little bit to set up if you're not overly familiar with accounting terms but they will help you a lot and make sure it all works well. Big thanks to John!

Alluloss Plus+
Stati Uniti
Circa un mese di utilizzo dell’app
11 febbraio 2025

Works really well, saves me a lot of time, and the customer support is very responsive.

Esspero
Regno Unito
Oltre un anno di utilizzo dell’app
10 dicembre 2024

Great app for us to use with Shopify and Xero, and amazing customer service, too.

Emily and Fin
Regno Unito
Circa 3 anni di utilizzo dell’app
20 ottobre 2024

In the process of building out our accounting workflow, we ran into some issues before even subscribing. We reached out hoping someone would help or look at alternatives. The response was quick and concise. Lovely service.

Goods of Culture
Australia
Circa un mese di utilizzo dell’app
25 luglio 2024

I would like to commend the entire team at A2X for their outstanding service. We have been using their services for a few years now, and the onboarding process was the smoothest experience we've ever had with an app company. Since then, whenever we've had questions—often due to our own lack of knowledge—the team has been consistently patient and responsive. They are always quick to clarify any confusion, whether through email or screen shares, and do so with a cheerful and nonjudgmental attitude. Their professionalism and support have been invaluable to us.

Tandy Family Charitable Foundation
Stati Uniti
6 mesi di utilizzo dell’app
A2X Software Limited ha risposto 28 luglio 2024

Thank you so much for the glowing review! We are dedicated to ensuring that our customers feel supported and valued every step of the way. Your kind words serve as a great motivation for us to continue providing excellent service and assistance to all our valued users.

Thank you for choosing A2X and we look forward to continuing to provide you with outstanding service for many years to come!

24 aprile 2024

A2X makes it incredibly easy to import transactions into Xero and Will from the customer support team is excellent! He's helped me multiple times with any issues I've had and is very timely and efficient.

Comfort Home Recovery
Stati Uniti
6 mesi di utilizzo dell’app
A2X Software Limited ha risposto 2 luglio 2024

Thank you for sharing your excellent experience, Comfort Home! Will is a brilliant team member and we’re happy to hear he helped solve your ecommerce issues. Cheers to easy and automated accounting!

28 marzo 2024

A2X is not just a tool; it's a partner in your business's growth. The software is intuitive, easy to use, and undoubtedly top-notch. But it's the human touch, the 24/7 support, and expertise of its support team that transforms the A2X experience from great to extraordinary.

In pure honesty, this has by far been my best experience with customer support in my entire life. They have team members across multiple time zones that are there when you need them and provide detailed explanations that even beginners can understand. Truthfully, I think I have learned more about accounting best practices from this team than I have from anyone else.

I just want to give a huge thank you to Jana, Renee, Jessica, & Chun for everything so far.

Great Product + Great Team = Best in Class Solution.

Thanks A2X & Team!

Aura Essentials
Stati Uniti
7 mesi di utilizzo dell’app
A2X Software Limited ha risposto 28 giugno 2024

Wow - thank you for this top-notch review! A2X + Aura Essentials = Perfect Combination! We are so happy to hear this has been your best experience with customer support, ever! Our support team appreciates your feedback and we look forward to working with you again, whenever you need us :-)

19 marzo 2024

Does what it is meant to do with a clean and easy interface. Customer support, when I've had to ask some questions, is responsive and excellent.

vuzz.co
Stati Uniti
6 mesi di utilizzo dell’app
A2X Software Limited ha risposto 7 aprile 2024

Thank you so much for taking the time to share your positive experience. We appreciate your kind words and it motivates us to keep providing exceptional service to all our amazing customers, just like you!

21 febbraio 2024

Great system and great support

Tension Co
Australia
2 mesi di utilizzo dell’app
A2X Software Limited ha risposto 17 marzo 2024

And - great customer! :) Thank you so much for your review! We couldn't do what we do without your trust and support. We're grateful to have you as part of the A2X community.

8 dicembre 2023

I own a company that needed some very complicated VAT mapping features. Victoria from A2X has been amazing helping me achieve this. i have nothing but thanks and praise for the level of help Victoria has provided.
Thank you!

OFFseason
Regno Unito
25 giorni di utilizzo dell’app
A2X Software Limited ha risposto 17 dicembre 2023

Thank you for taking the time to share your experience with A2X.

Your kind words and appreciation for Victoria's assistance mean the world to us. She is an invaluable member of our team, and her commitment to delivering exceptional assistance is second to none.

At A2X, we constantly strive to deliver high-quality solutions that help businesses like yours tackle complex challenges. Your review fuels our passion to keep pushing boundaries and finding innovative ways to exceed your expectations.

Thank you for choosing A2X, and we look forward to being of further service to you in the future.

23 agosto 2023

A2X team has been really helpful in setting up the accounts and automation for our store, with special tribute to Ms. Jessica Danford. Very nice person and helpful in solving technical issues.

GRANA
RAS di Hong Kong
11 mesi di utilizzo dell’app
A2X Software Limited ha risposto 30 novembre 2023

Thanks so much for leaving this review for us. Jessica is indeed a wonderful person and an amazing expert and we absolutely love her! We appreciate your support and we are just a click away whenever you need any assistance :)

15 giugno 2023

Great product, once setup it saves so much time/makes life a lot easier! Customer support is amazing..easy 5 STARS!!

Redline Finish
Stati Uniti
11 giorni di utilizzo dell’app
A2X Software Limited ha risposto 10 agosto 2023

Thank you for your review. We love hearing of 5-star experiences and we're super happy to hear our Customer Support team has been amazing. Thanks again, we greatly appreciate feedback like this :)

18 aprile 2023

Great experience dealing with Meg. She walked me through a problem and taught me something new also. I would highly recommend using A2X for accounting as it has been very helpful to our team.

Duckfeet USA
Stati Uniti
Quasi 2 anni di utilizzo dell’app
A2X Software Limited ha risposto 19 aprile 2023

Thank you for providing a review, and we are really pleased to hear that our superstar Meg has been assisting you well. We aim for a gold-standard service and getting reviews like this showcase that we're hitting the mark! Thanks again, we appreciate your time and look forward to working with you long into the future.

6 gennaio 2023

I'm still only in my first month of using the app, but I am impressed with their customer service. I had some questions about how my payouts were being displayed and broken out, and customer service replied to my questions via chat really quickly, even during the holiday period. Kim was first to jump in, and then Jessica was also really helpful with thoroughly looking into my concerns and providing ample explanations with supporting images and documents. I appreciate them taking the time to patiently explain things and make sure I understood how the tool works. Look forward to using A2X more in the future.

ONJU
Stati Uniti
17 giorni di utilizzo dell’app
A2X Software Limited ha risposto 11 gennaio 2023

Thank you so much for your feedback, it really is greatly appreciated. We are especially excited when we see the names of our brilliant customer support teammates being mentioned. Both Kim and Jessica are both vital members of our team, their knowledge, expertise, kindness, and perseverance are to be admired! We are very excited to be working alongside you and look forward to doing so long into the future.

19 aprile 2022

I have been very impressed with A2X software and it integrates very well with Xero and saves a lot of accounting time. I received fantastic A2X support as I learnt how A2X operates and to get it configured correctly with Xero. The support included a 30 minute shared screen session which was very productive.

CPAP Organisation Australia
Australia
7 mesi di utilizzo dell’app
A2X Software Limited ha risposto 29 maggio 2022

We think you are fantastic :)
And we appreciate you taking the time for such a wonderful review.

Our support team will always be there for you, and we are all in this together - to assist, clarify, show how it works, and share experiences.

Thank you for choosing A2X!

1 marzo 2022

We use A2X to import into xero and it is a lifesaver. A2X works perfectly, and saves us a ton of time when it comes to our bookkeeping.

EvolveTravelGoods
Stati Uniti
Circa 2 anni di utilizzo dell’app
A2X Software Limited ha risposto 29 maggio 2022

Thank you for openly supporting us here. It means a lot and we appreciate you a lot!

Everyone in A2X is driven by the intention to make it easier, more automated, and time-saving. We want to give all of us our lives back and still have accurate books :)

Thank you for choosing A2X!

And please reach out to our support team any time, if there will be anything we can assist you with. We are always there, even in the middle of your night :)

22 febbraio 2022

This app connects my sales data with my accounting platform (Xero), it codes all my transitions automatically saving me hours every week!

The Cook Shop
Nuova Zelanda
6 mesi di utilizzo dell’app
21 febbraio 2022

I needed software to communicate my earnings from Shopify to Quickbooks and A2X does that seamlessly. An accountant recommended A2X, and I haven't had any issues with it.

Lionheart Style
Stati Uniti
Circa un anno di utilizzo dell’app
21 febbraio 2022

I recommend this app for anyone who wants to automate their accounting workflows. I use A2X for both my Amazon and Shopify transactions. It's been running in the background for over a year now without any issues.

Pinstripe Golf
Stati Uniti
9 mesi di utilizzo dell’app
21 febbraio 2022

Makes accounting for our Amazon & Shopify sales so much easier. Also I had some issues with the mapping but the online assistance was excellent and A2X also arranged a free 1-2-1 training course to help show me how to sort the mapping. Highly recommended to any company with online sales to take the stress out!

EcoHydra Online Store
Regno Unito
7 mesi di utilizzo dell’app
18 febbraio 2022

Great integration with Shopify and Xero. Made things simple for me and my accountants. For a micro-business it's a little expensive, but worth it for the time saved.

Basic Booch
Regno Unito
12 mesi di utilizzo dell’app
11 febbraio 2022

I love how this app syncs Shopify to Xero.. once you go through setup it is totally a time saver and worth it!

The IceKid
Stati Uniti
30 minuti di utilizzo dell’app
20 dicembre 2021

A good app for shopify integration with Xero. It does require some management but saves time in the long run.

Positive Outlook Clothing
Regno Unito
8 mesi di utilizzo dell’app
6 dicembre 2021

Setting up my account was simple and easily simplified my weekly accounting tasks. Setting a couple rules in a2x + xero means that all my orders (1-time & subscription) and refunds for Shopify stores are automatically tracked and logged for my biz's book keeping appropriately. Honestly perplexed how this isn't native to Xero's offering.

Bessie Box
Canada
Circa un anno di utilizzo dell’app
22 novembre 2021

Out of all the apps to connect to quickbooks, This was the best and easiest to use. Great interface and great support.

Euro Style Tuning
Australia
Circa un mese di utilizzo dell’app
3 ottobre 2021

Great tax software for online sellers, we use it to get all our sales into Xero automatically saving us so much time and extra money.
We would recommend for UK VAT registered businesses.
Takes a bit if time to setup but once you have inputted all your tax settings it is worth it. Our Xero accounts are now always up to date and ready to reconcile daily.

noome®
Regno Unito
3 mesi di utilizzo dell’app
1 ottobre 2021

The A2X software is easy to use and helps me and my bookkeeper keep my Amazon and Shopify records in order. Works flawlessly with Quickbooks. It definitely helps save many hours of manual input. Highly recommend it to anyone.

Decal Venue
Stati Uniti
6 mesi di utilizzo dell’app
28 settembre 2021

My bookkeeper recommended this app to use in conjunction with my QuickBooks account and we have both been very pleased with how easy it is to keep track of recordkeeping for my website. It literally does the work for me! I couldn't be happier!

Wicked Chic ME Boutique
Stati Uniti
4 mesi di utilizzo dell’app
27 settembre 2021

I am the controller for a Shopify business. A2X provides summaries matching perfectly to Shopify sales before it gets booked in QuickBooks online. I also have various collections I have to track separately in QBO and through A2X it automatically sets the classes I have setup in QBO. Also, A2X customer service is outstanding.

BlueChip
Stati Uniti
3 mesi di utilizzo dell’app
23 settembre 2021

Great app, it is really really helpful for integration of my Shopify store. I would highly recommend it.

The Dropstore | Deutschland
Germania
7 mesi di utilizzo dell’app
22 settembre 2021

Love this app and the smooth automation to bring Shopify transactions into QuickBooks. Support is fantastic too as we had a number of unique configuration issues which A2X promptly addressed and resolved for us. Highly recommend.

westernoutlets
Stati Uniti
Circa un mese di utilizzo dell’app
26 maggio 2021

This app ruined my full database, nobody on the chat could look into what the issue is, their software created several fake quickbooks accounts when we switched from trial mode, as the chat person and solution was useless, I booked a meeting this morning. I advised that I already have all the transactions in my accounts but they advised to do the payouts together which duplicated 5 months transactions, so all my P&L and Balance sheet is mucked up, and they advised me to delete them if it is a problem!!!!! I am talking about a week worths of work, financial damage as now I cant do my VAT return and will get a fine I guess if I don't spend EVERY MINUTE of my life with deleting their transactions myself!!! And they sent me a manual how to delete them, this company should get a fine and not be here!!!!

Silverprint Ltd
Regno Unito
6 mesi di utilizzo dell’app
A2X Software Limited ha risposto 24 giugno 2021

Hi,
Thank you for your review.

We are very sorry to hear about your unpleasant experience with our product and support team. We take all complaints and feedback very seriously, as they will give us the chance to improve and serve our customers better in the future.

We do stand behind our customers and our product 100%. This means that, if we did not meet our customer's expectations, then we wish to work closely to rectify that and make sure you feel confident with our product and our support.

We can absolutely understand how frustrating this must have been for you, and we wish to learn from it.

We would like to offer you 6 months of free subscription with A2X, which would include premium support, one-on-one onboarding calls to work on your account/s together and resolve any issues you had, as well as priority e-mail/call support. 

Please let us know if you would be willing to give us a second chance and our apologies once again for your unpleasant experience.

Kind regards,
A2X CS Team

17 maggio 2021

I used this app to seamlessly integrate shopify, paypal, stripe, and all the various platforms we receive orders. This app has greatly improved my accountants ability to do her job and saved me a lot of money on additional bookkeeping/accountant expenses.

The Juice Box Co.
Stati Uniti
2 mesi di utilizzo dell’app
26 aprile 2021

This app is saving us a ton of time and headache by auto syncing and reconciling everything. I love this app!

Good Robot Brewing
Canada
2 mesi di utilizzo dell’app
26 aprile 2021

Excellent app that has simplified all the data exporting from Shopify to Xero. It's fully automated so that I havent needed to do anything once it was set up, so it just imports all the relevant information to Xero automatically. It emails me to tell me what it's imported. Its been the perfect solution to allow me to focus on my store management & development without worrying about the accounting.

thebrollystore.com
Regno Unito
4 mesi di utilizzo dell’app
Data modifica: 9 aprile 2021

I am so thankful that I chose A2X as the tool to use to records Shopify sales for my clients as it tracks lots of detail in the appropriate accounts in QBO. Not only is the software so easy to use saving tons of time, but the staff is also incredibly helpful if you ever do need their help with anything.

Harper's Garden Centre
Canada
3 mesi di utilizzo dell’app
9 aprile 2021

Such a helpful app, helps keep everything where it should be and is accurate and easy to use! Saves time as well.

CLAN5INDEPENDENT
Regno Unito
3 mesi di utilizzo dell’app
7 aprile 2021

I love A2X because it makes reconciling transactions as easy as possible saving so much time and headache. For anyone in e-commerce, this is a must use app and you can not go without it.

Crocodile Wear
Canada
5 mesi di utilizzo dell’app
31 marzo 2021

This app is mission-critical. I use it to generate .iif files to import into QB Desktop for Mac - it's one of the few services that doesn't force you to use QB Online and I really appreciate that! The account mapping takes some patience, but it's well worth the time. We don't use the COGS functionality, but I think that could be helpful for many businesses. Support has been stellar.

Twisted
Stati Uniti
10 mesi di utilizzo dell’app
30 marzo 2021

this app has been a life saver for getting my accounting up to date and where it needs to be going forward. Their support is also fantastic and helped solve any issues quickly.

Lotus Drum
Australia
Circa un mese di utilizzo dell’app
17 marzo 2021

I am a bookkeeper with three clients who use Shopify and I used to tear my hair out trying to record Shopify sales in Quickbooks. Amazingly, there is no report in Shopify that will tell you what you need to know for basic bookkeeping: how each payout breaks out by taxable sales, non-taxable sales, cash sales, shipping charges, sales tax and Shopify fees. I would spend hours reconciling the bank deposits with the Shopify reports. But no more! A2X pulls all of the data from Shopify, allows me to review it, and then pushes it to Quickbooks. There was a learning curve setting it up and mapping the accounts correctly (the help pages could be more clear about explaining some of the confusing nomenclature like “Refund Gateway exchange credit” etc.) but the customer support was excellent and answered all my questions. They were so quick to reply to my emails, helpful and thorough. They also did a free training session with me. It would be nice if A2X could send data over as sales receipts rather than journal entries, so that the information would appear in useful Quickbooks sales reports like the Sales Tax Liability Report, Sales by Customer, Sales by Product, etc. But I can still get the info I need from the sales tax register ledger and Shopify reports. A2X is 1000x better than manually reconciling the payouts and saves me so much time. I have recommended it to other bookkeepers.

Kemboocha
Stati Uniti
Circa un mese di utilizzo dell’app
Data modifica: 9 marzo 2021

We use this app to pull data from Shopify over to our accountancy package Xero. This automates the whole process after some minor tweaking to set things up. Works extremely well with Shopify. It also works very well with Amazon FBA

Earnest James Sheffield England
Regno Unito
2 mesi di utilizzo dell’app
8 marzo 2021

I use the A2X app to sync my Shopify with Xero. It is as they say, seamless and easy to use. I am not very good at technology or accounting so it's important that I know I can get help if I need it, and it needs to be pretty intuitive. They hit the mark on both!

Olive Us Girls
Stati Uniti
2 mesi di utilizzo dell’app
8 marzo 2021

Great App - just works without having to have a real technical knowledge - makes the reconciliation a piece of cake.

Grace's Blankets
Regno Unito
6 mesi di utilizzo dell’app
4 marzo 2021

This app has made the financial process so much easier to keep up with for my accountant and myself. Highly recommend!

BlessedOnesCo
Stati Uniti
6 mesi di utilizzo dell’app
3 marzo 2021

We really liked how easily this integrated with our Shopify store. We are able to pull monthly sales and numbers, which makes tax time a breeze. Support service is great to work with, they are quick to respond for any quesitons.

battlefieldactivewear
Stati Uniti
5 mesi di utilizzo dell’app
3 marzo 2021

I used this app to seamlessly integrate my Shopify sales with Xero. When you have multiple orders everyday it really helps to keep things organised and helps with my accounting. I would recommend!

Squad® Mask
Regno Unito
4 mesi di utilizzo dell’app
3 marzo 2021

Have been using this for half a year now, and still very happy. Support team is very helpful, and the app does precisely what it says on the tin. I researched several competitor options before choosing A2X, and bang for buck this is the best one.

Pearl Of My Heart USA
Emirati Arabi Uniti
5 mesi di utilizzo dell’app
3 marzo 2021

Massive timesaver and save us a fortune in bookkeeping fees! Support is great and are very quick to help with any problems that arise. Would recommend to any store owner.

Freerider Co.
Regno Unito
Circa un anno di utilizzo dell’app
2 marzo 2021

This is a pretty slick app. I spent far more hours than I want to admit trying to keep my quickbooks and shopify records in sync before using this app. Now it takes less than a few minutes a week to make sure everything is synced and synced properly. Very happy with the app. It just works.

Charred Chisel
Stati Uniti
8 mesi di utilizzo dell’app