レビュー (360)

総合評価
5
評価レベルごとの件数
  • 評価の96%は5つ星です
  • 評価の3%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
2024年7月16日

Shopify is a great e-Commerce platform that does everything we need it to do... EXECPT... transfer all the payments and fees for all the sales and payment channels into our Xero accounting software. This is where A2X come in. It takes all of those transactions and put them in their right place in our Xero accounting software. It really does do all the heavy lifting for you. Plus the support is 5 star as well. What ever the issue their friendly and knowledgeable people are only too please to put back on track.

theskinnyfoodco
イギリス
アプリの使用期間:4ヶ月
A2X Software Limitedが返信しました 2024年7月23日

Thank you so much for your fantastic review! We love that A2X streamlines your ecommerce accounting 🎉 Our team strives to provide gold standard support, so we're thrilled that you've had a 5-star experience with us! We'll be here when you need us :-)

2024年6月25日

I was using webgility and it crashed and they could not fix it. I often thought do I need every sale imported to QBO? I tried A2X and was fortunate to have Manuela Abrams help me. She knows the A2X system and accounting so she guided me through the set up procedure answer questions along the way. She was 100% helpful and got me up and running. Another great thing is when I have a question she reponds! I am happy to be using A2X and off Webgility

Lost Art Press
アメリカ合衆国
アプリの使用期間:約1ヶ月
A2X Software Limitedが返信しました 2024年7月3日

We absolutely love this, Lost Art Press - thank you! Manuela is incredible and we love to hear that she provided a smooth experience with her expertise! We truly appreciate your support. You know where to find us - we’ll always be here to help :-)

2024年6月19日

I recently had the need to utilise the one-on-one live service with a A2X consultant. I had a 30 minute call with personalised service to correct some in-house errors in the taxes and mapping. Will was extremely helpful & suggested some better avenues to track our payouts and reconciliation options. I really appreciated the intense attention to ensuring that our accounts are now on track & his cheerful professionalism. This is a very good platform with personalised professional assistance. I would definitely recommend this app!

Sanuk Australia
オーストラリア
アプリの使用期間:2年以上
A2X Software Limitedが返信しました 2024年7月3日

Thank you for sharing your excellent experience, Sanuk! Will is a brilliant team member and we’re happy to hear it was a valuable support call! We appreciate your support - we’ll be here when you need us :-)

2024年5月16日

Never worked with this platform before and it took me a while to understand how it works. Now I love how A2X integrates with my client's Shopify account. It really does help to show the whole picture and track money (fees, discounts, disputes, etc.)Saves time which is the main reason I started using A2X.

Customer service is GREAT!! Loved working with Nicole Gostomski. She was very knowledgeable Took her time to explain everything and was really patient when I asked the same questions twice.

YUCCA
アメリカ合衆国
アプリの使用期間:9ヶ月
A2X Software Limitedが返信しました 2024年7月3日

Thank you for the great review, YUCCA! We love that A2X saves you time and helps show you the whole picture. Nicole is brilliant - we’re happy you had a gold standard experience! We appreciate your kind words :-)

2024年5月16日

I recently had the pleasure of working with Nicole from A2X during our integration of their accounting software with our Shopify app for Xero. From the outset, Nicole was nothing short of legendary. Her expertise and patience made the entire process seamless and straightforward.

Nicole's deep understanding of both A2X and Xero, combined with her readiness to tackle any challenges that came our way, ensured that our integration was not only successful but also optimized to benefit our business operations. Her suggestions were spot-on, enabling us to leverage the full potential of our accounting tools efficiently.

Moreover, Nicole's customer service was fantastic. She was always ready with quick responses and helpful insights, ensuring that we felt supported throughout our journey. It's rare to encounter someone so committed and capable.

If you're looking to integrate A2X with Shopify and Xero, I can't recommend Nicole enough. Her professional expertise and exceptional service truly make a difference. Cheers to Nicole for making our experience epic!

OTAA
オーストラリア
アプリの使用期間:14日
A2X Software Limitedが返信しました 2024年7月3日

What an epic experience! Nicole is indeed one of our legendary team members and we’re so happy to hear that she provided such exceptional support! Cheers to seamless, straightforward, and optimized ecommerce accounting!

2024年5月15日

We love working with the team at A2X. They have made it much easier to pull reports from the different platforms and organize our bookkeeping. We are so glad we found them when we did and recommend them to others!

Home and Country USA
アメリカ合衆国
アプリの使用期間:1年以上
A2X Software Limitedが返信しました 2024年7月3日

Home and Country USA - we love working with you! Thank you for the kind words! We truly appreciate your support and recommendations. You know where to find us - we’ll always be here to help :-)

2024年3月26日

I have nothing but praise for the customer service at A2X. Over the years I have dealt with many of their team - Elspeth, Nicole, Jessica just to name a few - their support and expertise is excellent.
The app itself works extremely well and updates are always occurring to make it work even more efficiently!

Freddy USA
アメリカ合衆国
アプリの使用期間:4年以上
A2X Software Limitedが返信しました 2024年6月28日

Thank you for your kind words! Our support team is dedicated to a gold standard experience and we’re happy to hear that Elspeth, Nicole, Jessica, and the rest of the team have exceeded your expectations! We appreciate your support. We’ll be here when you need us :-)

2024年3月20日

A2X Sync for QuickBooks Online

For the past four years, A2X has played a crucial role in supporting and expanding my e-commerce client base. I interact mainly with the accounting support team. They are responsive and knowledgeable with expertise with A2X, Shopify, Amazon, QuickBooks, PayPal, Markets Pro and International Markets. I have had questions or issues that require a quick turnaround and they pivot to ensure my clients and I are taken care of.

A2X is committed to delivering a great product with exceptional support and I would highly recommend them!

Hanz de Fuko
アメリカ合衆国
アプリの使用期間:5年弱
A2X Software Limitedが返信しました 2024年4月7日

We are so very grateful to you for taking the time out of your day to leave such a detailed, positive review. We absolutely love what we do here at A2X, and hearing that our customers are really benefiting from our app and the service we provide is very rewarding. We look forward to working closely with you for long into the future.

2024年3月13日

The app is great and has dramatically helped with complex ecommerce accounting. However, the real star of the show is the customer service provided by the team. Andrea and the team are absolutely fantastic! It's the best customer service I've received from a SaaS provider. They went above and beyond to help me with many issues I was confused about.

Gymwash
イギリス
アプリの使用期間:25日
A2X Software Limitedが返信しました 2024年3月17日

Thank you so much for the glowing review! 💫

We're thrilled to hear that A2X has been a game-changer for your ecommerce accounting needs.

Andrea and the team are indeed the real superstars when it comes to customer service. We always strive to go above and beyond for our customers, and it's wonderful to see that effort reflected in your experience.

If you ever need further assistance or have any more questions, don't hesitate to reach out. We're here to help in any way we can.

Cheers to smooth sailing with your accounting, and thanks again for choosing A2X!

2024年3月12日

As a bookkeeper, Shopify has always been the bane of my existence. This app works well and fills in the gaps where Shopify can't perform. I had to go back and do a whole year of historical data and although there were some small errors and inconsistencies at the start, with the involvement from the A2X support team we were able to figure everything out and work out all the kinks. I give them a resounding 5 stars. Their customer support is unreal and goes far above and beyond for their customers. Not only did they help me, but they worked through the problems with me until I was satisfied. If you run into an issue, their customer support will go miles to make things right. I would highly recommend for that reason alone, plus their product fulfills our business needs. Thanks Victoria Port for all the support!

ela Handbags
カナダ
アプリの使用期間:3ヶ月
A2X Software Limitedが返信しました 2024年3月17日

Thank you for your amazing review!

We understand that dealing with historical data can be a daunting task, but we're glad that our support team was able to help you work through any errors or inconsistencies that arose. At A2X, we are committed to going above and beyond for our customers, and we're delighted that you had such a positive experience with us.

Thank you for recognizing our customer support efforts, and we're thrilled that our product has been able to fulfill your business needs.

We're here to support you every step of the way, so don't hesitate to reach out if you run into any more pesky issues. We're always ready to roll up our sleeves and tackle any challenges that come your way.