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Excellent customer support. Highly recommended.
Thanks for the fantastic review, Baby's Luxury Lane! We love to hear you had an excellent experience with our support team. Your recommendation means a lot to us! We’ll be here when you need us 😊
I've used A2X with another bookkeeping client to record all the details related to sales deposits with much success. Now I've just added a new client. It was so easy to get the connections between A2X, Shopify and QBO set up. In less than 2 hours, the set-up was complete, the transactions for 3 months' deposits were entered in QBO, and I had completed the Sales tax records - which anyone who sells across Canada knows can be tricky - but no problem at all with this set-up. A real-time saver!!!!
Wow! This is amazing - thank you for taking the time for this review and for putting it all in hours.
It means a lot for all of us to see it in numbers - as numbers are what we love - especially when they reconcile :)
As you mentioned, anyone selling across Canada is aware of all complexities, and we are always eager to learn more and see how A2X can make it all as automated as possible while maintaining accuracy.
Thank you for your trust and for helping us grow - we wish to do the same and you can always count on our support team to help you grow your client base while becoming an A2X expert along the way :)
We’re still in the setup phase with A2X, but so far, everything’s been going really well. The tool looks like it’s going to make our e-commerce accounting so much easier. What really stands out is the support. Jana and Jessica have been amazing! Super responsive, kind, and really know their stuff. They’ve made the whole process feel a lot less overwhelming. So far, so good!
The best customer service support I have ever experienced!
Wow - thank you for your review! We are so happy to hear A2X has been your best experience with customer support, ever! Our support team appreciates your feedback and we look forward to working with you again, whenever you need us :-)
Just getting started with A2X, but I've been super impressed with their customer support team! Set-up was a breeze and Victoria was very knowledgeable and helpful!
Thank you for the amazing review, Sami! 🌟
We're thrilled to hear that you found our customer support team helpful and knowledgeable. Victoria is indeed a rockstar!
We're here to make your A2X journey smooth sailing all the way. If you have any questions or need further assistance, feel free to reach out. Happy accounting!
John was great with onboarding!
Victoria Port onboarded me and she was awesome!
Hi, Dalkin and Co - thank you for the positive review! We're delighted to hear that you
had the pleasure of being onboarded by Victoria - she is amazing! We look forward to continuing to provide you with the best support possible :)
Its a great way to keep on top of all things financial, takes just a few minutes and it's done. A2X has worked well for me on my other eCom platforms so it seemed like a natural addition to Shopify.
So far so good!
I've used A2X for two years now, and in that time have set up 3 online stores (Shopify and Amazon). While the setup and mapping is mostly seamless, what's impressed me the most is the customer support. The support via the help chat is the best I've experienced. Very quick response time, knowledgeable team, I couldn't be more impressed.
We absolutely love this, Shibumi - thank you! Our support team is committed to providing a gold standard customer experience and we’re happy to hear they’re the best you’ve experienced! We appreciate your support. We’re here if you need us when you set up your next store :-)
