Avaliações (318)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 94% das classificações são de 5 estrelas
  • 4% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
3 de junho de 2024

Great integration and AWESOME customer support - super quick to respond anytime I have questions!

Cette
Estados Unidos
4 months usando a aplicação
Questão respondida por A2X Software Limited 3 de julho de 2024

Cette - thank you for the AWESOME review! We appreciate your support - we’ll be here when you need us :-)

16 de maio de 2024

I recently had the pleasure of working with Nicole from A2X during our integration of their accounting software with our Shopify app for Xero. From the outset, Nicole was nothing short of legendary. Her expertise and patience made the entire process seamless and straightforward.

Nicole's deep understanding of both A2X and Xero, combined with her readiness to tackle any challenges that came our way, ensured that our integration was not only successful but also optimized to benefit our business operations. Her suggestions were spot-on, enabling us to leverage the full potential of our accounting tools efficiently.

Moreover, Nicole's customer service was fantastic. She was always ready with quick responses and helpful insights, ensuring that we felt supported throughout our journey. It's rare to encounter someone so committed and capable.

If you're looking to integrate A2X with Shopify and Xero, I can't recommend Nicole enough. Her professional expertise and exceptional service truly make a difference. Cheers to Nicole for making our experience epic!

OTAA
Austrália
14 days usando a aplicação
Questão respondida por A2X Software Limited 3 de julho de 2024

What an epic experience! Nicole is indeed one of our legendary team members and we’re so happy to hear that she provided such exceptional support! Cheers to seamless, straightforward, and optimized ecommerce accounting!

19 de janeiro de 2024

The A2X product and their team is awesome! I've been doing ecommerce since 1994 and have both helped other companies and built my own to transact multiple billions of dollars in ecommerce. In the early days we built all our own tools and connected everything with our own code. Today, it's all about selecting existing apps and plugging them in. Usually much easier, but not always. If something is broken, you can no longer access the code and just fix it. THAT is where great companies such as A2X come in...They will walk you through the set up, and if something doesn't work their team is quick to respond. FURTHER, well designed tools like A2X "aggregate" shopping cart transactions so you are not cluttering your financial system with every single transaction. Not all middleware/connector apps do this! This becomes increasingly important as your company grows. Turn it on. Plug it in. Go! Ecommerce simplified! - Andy

Cookwell & Company
Estados Unidos
3 months usando a aplicação
Questão respondida por A2X Software Limited 31 de janeiro de 2024

Wow, Andy! Your extensive background in ecommerce truly speaks volumes about your expertise. You are the Wizard of ecommerce, doing int since 1994!! Impressive! It would be so interesting to hear your stories of how it was done back in the day.

A2X was founded in 2014 by ecommerce business owners on the simple premise that "ecommerce accounting shouldn't be this hard".

The "aggregation" feature you mentioned is indeed a game-changer. With A2X, you can streamline your financial reporting without cluttering it with every single transaction. We understand the need for efficiency as your company grows, and we're humbled to have played a part in simplifying your ecommerce experience.

Thank you once again, Andy, for your adventurous spirit and taking the time to share your feedback. We're thrilled to have you as a customer and we look forward to continuing to support you on your ecommerce journey. Turn it on, plug it in, and let's simplify ecommerce together :)

26 de abril de 2024

Me and the team are happy with A2X. The support team is responsive; any problem is being resolved quickly and efficiently. The website is also easy to use.

Faithfull the Brand
Austrália
About 2 years usando a aplicação
Questão respondida por A2X Software Limited 2 de julho de 2024

Thank you for the thoughtful review! We are thrilled that you are happy with A2X and our amazing support team! We’ll be here when you need us :-)

23 de janeiro de 2024

I am thrilled to share my excitement about starting to work with this app and the exceptional service it promises. I want to particularly highlight the outstanding customer service provided by Victoria.

In several Zoom conversations with Victoria, I've experienced a level of attentiveness, helpfulness, and overall professionalism that has truly set a high standard. Not only is Victoria incredibly nice, but she goes above and beyond to ensure that I am satisfied and thoroughly understood.

What truly stands out is her willingness to address any questions I may have. Victoria consistently leaves a window open for more questions, creating a wonderful and supportive atmosphere. This kind of dedication to customer satisfaction is rare and greatly appreciated.

I believe that a positive customer service experience is integral to the success of any service, and Victoria's contributions have undoubtedly made my onboarding process smoother and more enjoyable. I am confident that, with such exceptional customer service, this app and its services will prove to be an invaluable asset.

Yankeekicks Miami Beach
Estados Unidos
Over 1 year usando a aplicação
Questão respondida por A2X Software Limited 17 de março de 2024

Thank you for taking the time to share your experience with us. Your feedback truly warms our hearts and motivates us to continue delivering top-notch support to all our customers.

Victoria is indeed a valuable member of our team, and your recognition of her attentiveness, helpfulness, and professionalism reaffirms our commitment to providing the best customer service possible.

Creating a supportive atmosphere for our customers is one of our top priorities, and it is beautiful to know that Victoria's dedication has made your onboarding process smoother and more enjoyable. We are confident that with our exceptional customer service, you will continue to find great value in our app and its services.

We truly appreciate your feedback and look forward to continuing to exceed your expectations. Thank you for choosing A2X for your e-commerce accounting needs!

24 de abril de 2024

A2X makes it incredibly easy to import transactions into Xero and Will from the customer support team is excellent! He's helped me multiple times with any issues I've had and is very timely and efficient.

Comfort Home Recovery
Estados Unidos
6 months usando a aplicação
Questão respondida por A2X Software Limited 2 de julho de 2024

Thank you for sharing your excellent experience, Comfort Home! Will is a brilliant team member and we’re happy to hear he helped solve your ecommerce issues. Cheers to easy and automated accounting!

20 de março de 2024

A2X Sync for QuickBooks Online

For the past four years, A2X has played a crucial role in supporting and expanding my e-commerce client base. I interact mainly with the accounting support team. They are responsive and knowledgeable with expertise with A2X, Shopify, Amazon, QuickBooks, PayPal, Markets Pro and International Markets. I have had questions or issues that require a quick turnaround and they pivot to ensure my clients and I are taken care of.

A2X is committed to delivering a great product with exceptional support and I would highly recommend them!

Hanz de Fuko
Estados Unidos
Almost 5 years usando a aplicação
Questão respondida por A2X Software Limited 7 de abril de 2024

We are so very grateful to you for taking the time out of your day to leave such a detailed, positive review. We absolutely love what we do here at A2X, and hearing that our customers are really benefiting from our app and the service we provide is very rewarding. We look forward to working closely with you for long into the future.

4 de junho de 2024

A2x support team always helps me whenever there are problem with the payouts

prepaid.gift
Austrália
About 1 month usando a aplicação
Questão respondida por A2X Software Limited 3 de julho de 2024

Thank you for taking the time to share your feedback with us! Our support team is always happy to help solve any problems. We’ll be here when you need us :-)

30 de janeiro de 2024

I had some issues recently and reached out to A2X support. I spoke with Robert, and not only was he very kind, but also extremely helpful. Robert was able to help me resolve the issue quickly and efficiently.

Pink Stork
Estados Unidos
Over 1 year usando a aplicação
Questão respondida por A2X Software Limited 17 de março de 2024

Thank you for your feedback! We deeply value the importance of excellent customer service, and Robert's dedication to ensuring the issue is resolved is truly commendable. We are grateful for your continuous support and we're here for you anytime you need us!

15 de abril de 2024

Helpful support staff and useful information and transferring from Shopify to QBO, if you use both systems. Makes the accounts easier to handle.

IronSupports
Estados Unidos
Over 1 year usando a aplicação
Questão respondida por A2X Software Limited 28 de junho de 2024

We love to hear that A2X is making your accounts easier to handle! We’ll be here when you need us. Cheers to automated and efficient ecommerce accounting!