Avaliações (330)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 95% das classificações são de 5 estrelas
  • 3% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
Editado a 16 de abril de 2025

I have used A2X for two months now to integrate Xero with eBay, Amazon and Shopify. Lana, Jennifer and Nora have been great, they are responsive and proactive, and my issues are resolved quickly. This app makes bookkeeping quick and simple. Two small issues I have found is that using 3rd party apps in Shopify may cause issues surrounding taxable/non taxable products. And PayPal settlements may be an issue if you’re working with multiple currencies. Both of these issues are worked around with manual adjustments. A2X has still been such a time saver overall so I would definitely recommend.

Edit: With their new PayPal integration there are now no problems with PayPal settlements in multiple currencies. 2 years on, the support team are still 5 star, excellent customer service and accounting knowledge, they are so helpful and responsive.

The Sewing Studio
Reino Unido
Aproximadamente 2 anos usando a aplicação
Questão respondida por A2X Software Limited 25 de maio de 2023

Thank you so much for your feedback. We are happy to hear that A2X has been a time saver for you! Saving time with reliable, accurate, automated ecommerce accounting is what we do best! Thank you for mentioning our amazing support team; we strive to always provide a gold standard service. Looking forward to working with you into the future!

15 de julho de 2025

Great product and great customer service. I use a few of these types of programs for various customers and A2X is by far the best. It is a little pricier, but worth it for the functionality and customer service, especially if you are tracking COGS without inventory. Highly recommend.

THE ANIMATOR | Waterfowl Motion Decoy Conversion Kit
Estados Unidos
Quase 2 anos usando a aplicação
7 de abril de 2025

Very useful service which saves us a lot of time monthly processing all of the Shopify sales directly into our accounting software. All of the journals always match 100%. If the mapping is done correctly there is literally nothing to worry about apart form reconciling the bank monthly. They have a very helpful customer support as well in case there are any issues within the balance sheet or clearing account. Available on call or email. I would recommend it to anyone using Shopify or Amazon.

Adapt Naturals
Estados Unidos
Quase 2 anos usando a aplicação
7 de outubro de 2025

Kim from A2X helped me out when i had a disconnect issues with QBO. They were responsive and helpful. I was back up and running quickly. The tool is so useful to simplify the Shopify data into QBO. Highly recommended.

Turbo Tint Aurora
Estados Unidos
7 meses usando a aplicação
15 de maio de 2024

We love working with the team at A2X. They have made it much easier to pull reports from the different platforms and organize our bookkeeping. We are so glad we found them when we did and recommend them to others!

Home and Country USA
Estados Unidos
Mais de 1 ano usando a aplicação
Questão respondida por A2X Software Limited 3 de julho de 2024

Home and Country USA - we love working with you! Thank you for the kind words! We truly appreciate your support and recommendations. You know where to find us - we’ll always be here to help :-)

31 de outubro de 2024

Lifesaver for multi-channel/multi-website. A2X saves us so much time day-to-day and $ at year end with bookkeepers. We use Shopify(2 sites with PayPal and Shopify Payments)+Shopify POS and QBO.

mEYEspa
Canadá
Mais de 1 ano usando a aplicação
12 de maio de 2025

I can't praise this app enough. First of all the assistance in setting this up for a non-accountant skilled business owner was great but most importantly is once the app is setup it saves hours, and I mean hours. In our busy months we ship out hundreds of orders every day, which used to mean manually reconciling the orders. Paypal was the worse. Now it's all completed in a matter of moment.

If you think the app is pricey work on the cost benefit it provides to you/your business. It saves me hours every month which is well worth the cost and freedom it provides to run and grow your business.

Great Balls of Flour
Reino Unido
Mais de 1 ano usando a aplicação
Editado a 30 de março de 2025

If you have a large Chart of Accounts, it takes a while to set up - but it is well worth it. The detailed allocation of transactions to individual accounts saves large amounts of time - particularly if you use multiple payment gateways in Shopify. And the support is very responsive. They answer most questions quickly and never hesitate to explore more complex questions.

I also worked with Nicole at A2X on some pretty complex questions about switching from our old financial system to Xero + A2X. She is a real gem. Extremely knowledgeable and no question was too big or too small.

MOSS & SPY
Austrália
Aproximadamente 1 ano usando a aplicação
24 de junho de 2024

A2x support is over the top amazing. Without jumping through hoops, you end up with a true expert. The program itself is easy to use and takes so much work out of the process.

Stained Glass Express
Estados Unidos
10 meses usando a aplicação
Questão respondida por A2X Software Limited 3 de julho de 2024

Stained Glass Express - thank you for the over the top review! We’re happy to hear our support team provided an expert experience. Cheers to automated and efficient ecommerce accounting!

16 de maio de 2024

Never worked with this platform before and it took me a while to understand how it works. Now I love how A2X integrates with my client's Shopify account. It really does help to show the whole picture and track money (fees, discounts, disputes, etc.)Saves time which is the main reason I started using A2X.

Customer service is GREAT!! Loved working with Nicole Gostomski. She was very knowledgeable Took her time to explain everything and was really patient when I asked the same questions twice.

YUCCA
Estados Unidos
9 meses usando a aplicação
Questão respondida por A2X Software Limited 3 de julho de 2024

Thank you for the great review, YUCCA! We love that A2X saves you time and helps show you the whole picture. Nicole is brilliant - we’re happy you had a gold standard experience! We appreciate your kind words :-)