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Highly recommended A2X. Kate from the support team was always very helpful and friendly. Really appreciated all your support.
I recently had the pleasure of working with Jessica Danford from the A2X support team, and I couldn't be more satisfied with the level of service I received.
From the get-go, Jessica was incredibly attentive and proactive in resolving the mapping issues I was facing. What stood out to me was her commitment to ensuring that my query was fully resolved. She didn't just provide a one-time solution; she followed up consistently to make sure everything was running smoothly on my end.
In instances where immediate attention was required, Jessica went above and beyond by scheduling emergency calls to address the issues. This level of dedication and customer service is rare and highly commendable.
I am extremely grateful for the support and assistance I've received from A2X, and especially from Jessica. Your team is doing an incredible job, and I couldn't recommend A2X more highly!
Thank you for making my experience so positive. Keep up the excellent work!
Wow! These are the kind of reviews that make all of us smile. Reading about your overall experience, and such a beautiful feedback for Jessica, who deserves all the praise and appreciation possible - we wish to thank you for sharing your kind words and supporting us.
The commitment you described is a value that we consistently nurture throughout A2X - it is the way all teams operate, and having it recognized through your words means a lot to us all.
We are very grateful for a chance to work with you, learn from eachother and smooth out any bumps that might appear on the road. We are in this together, and nothing can stop us if we stay that way :)
Really clever and simple system to use. Puts your mind at ease knowing that everything is accounted for correctly. The 2 members of staff I have dealt with, David (Sales) and Victoria (Vat specialist) have been superb. Victoria made everything so easy and is very helpful and kind. Would definitely recommend.
Thank you for your positive feedback about David and Victoria! We are delighted to know that you found our system to be intelligent and user-friendly, helping to ease your mind. That is why we created it in the first place :) Our aim is to continuously improve and provide best service possible, and we are most grateful for your support!
A2X team has been really helpful in setting up the accounts and automation for our store, with special tribute to Ms. Jessica Danford. Very nice person and helpful in solving technical issues.
Thanks so much for leaving this review for us. Jessica is indeed a wonderful person and an amazing expert and we absolutely love her! We appreciate your support and we are just a click away whenever you need any assistance :)
Accounting is a very new area I am experiencing for the first time along with becoming VAT registered I needed to have my hand held throughout the whole process. Jess was amazing at helping me get set up with both shopify and amazon including a period of no VAT and VAT. Software is easy to navigate and use.
Thank you so much for taking the time to support us out here. Jess is our superstar, and we are all especially good in hand holding, as we know very well how overwhelming e-commerce accounting and VAT processes can be - so our mission is to facilitate it all for you and act as an extension of your team :) We are looking forward to working with you long into the future!
Absolutely brilliant app and support. I started by using the app recommended by Shopify for Shopify-Xero integration and it didn't work properly. The invoices were so random. A2X makes the accountign much easier and feeds properly to Xero. Also I got full onboarding from a very qualified team and it is all set up as it should be. Highly recommend!
Thank you for this beautiful review that perfectly sums up what A2X is about. It is about facilitating and automating e-commerce accounting processes with accuracy as our highest priority. And it is about sharing knowledge and expertise, and making sure you are feeling comfortable with using our software and having our entire support team by your side. We are very excited and appreciative that you have joined us and we are predicting a smooth sail and some fun times :)
The support team at A2X is great. They are quick to research and resolve issues. The App makes reporting sales and cost effective for my business owners. It was great working with Jessica on the support team.
Thank you for your review and special mention of our support team. Jess is a superstar, and the whole team is the same, happy to help anytime and we generally have a solution to cover all. Thanks again for your review, we greatly value the feedback.
I'm just learning QBO and A2X is just amazing. I can't be happier with the support and how easy it works for allowing my payouts to reconcile with the deposits in my bank. It makes bookkeeping fun, not a nightmare. There's a reason why ecommerce business's rely on A2X. Very happy customer over here!!!!
Thank you! It's so great to hear that customers can find the ease of A2X making their bookkeeping fun! We hope to be able to support you long into the future and once again, thank you for your review. You made our whole team smile!
Victoria Port onboarded me and she was awesome!
Hi, Dalkin and Co - thank you for the positive review! We're delighted to hear that you
had the pleasure of being onboarded by Victoria - she is amazing! We look forward to continuing to provide you with the best support possible :)
As a small business owner trying to do my own books, A2X has absolutely made my life easier! Sure there's a learning curve, and sure there are some things that require a bit of finessing, but overall, this app works exactly as it should. Anyone operating a business should expect to do some learning on their own in order to utilize an app like this. But the shining star of this app is their support! Huge shoutout to Nicole for CRUSHING IT today and solving two problems in one shot!! I have gotten quick, effective support each time I've needed it (which was only twice!). Highly recommend this for any Shopify seller.
Thanks so much for taking the time to share your experience with A2X!
As a small business owner navigating the world of bookkeeping, we understand the importance of simplicity and efficiency. We're thrilled to hear that A2X has been a life-saver for you!
Learning curves and finessing are all part of the process, but we're glad to hear that our app is delivering on its promise. Our top priority is providing stellar support, and we're so proud of Nicole for going above and beyond to solve your problems swiftly.
Thanks for the shoutout and your recommendation to other Shopify sellers. We'll continue to work hard to make your experience with A2X as smooth as possible. Cheers to easier bookkeeping days ahead!