Access PRO Accessibility Tool

Access PRO Accessibility Tool

Recensies (18)

Algemene beoordeling
4,3
Cijfers per recensieniveau
  • 83% recensies zijn 5 sterren
  • 0% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 6% recensies zijn 2 sterren
  • 11% recensies zijn 1 sterren
15 november 2024

I have no experience with accessibility features for my website but this app makes it so easy and streamlined! 10/10 recommend.

Your Everyday Planner
Verenigde Staten
Ongeveer 2 maanden gebruiken de app
24 augustus 2024

I found it simple and easy to use. Gets the job done.

Design Street Co
Canada
7 maanden gebruiken de app
Entangle Commerce heeft geantwoord 30 augustus 2024

Thank you for your feedback! We're glad to hear AccessPro is working well for you. If you have any suggestions, let us know!

4 september 2024

The app was simple, economical and met our accessibility requirements.

Thank you for the always rapid & available support.

cpapdepotcanada
Canada
8 maanden gebruiken de app
21 augustus 2024

very cool app, exactly what you need from an accessibility tool

DUDE AND MADAM
Israël
Ongeveer 2 maanden gebruiken de app
Entangle Commerce heeft geantwoord 30 augustus 2024

Thank you for the great feedback! We're glad to hear that AccessPro meets your needs. If you have any suggestions or need assistance, we're here to help!

13 augustus 2024

tis app looks good but it made me a red eror on my site that is visible to all my visitors, I called my shopify store developeer to help because the chat support coudlnt help and ask me all the questions. now after a full 24h my site is still broken and i get zero help while it broke my site, and the credits i used witin the app no refund also, not a good experience with support and the technical problem. I NEED HELP FROM SUPPORT PLEASE, your AcesPro broke my site and I want it fixed by your team please.

Night Glow Dock
Mexico
Ongeveer een maand gebruiken de app
Entangle Commerce heeft geantwoord 14 augustus 2024

Thank you for your feedback, and we sincerely apologize for the inconvenience you’ve experienced.

Our team did reach out to you via email on August 13th regarding the issue at *********dock@gmail.com, and we’ve since resolved the problem. However, it seems there may have been a miscommunication, as we did not receive any further response from you.

To ensure everything is working perfectly, we kindly ask you to reach out to us directly at support@entanglecommerce.com. We are fully committed to resolving any remaining issues and ensuring your site is back to normal as quickly as possible.

16 augustus 2024

A rollercoaster; installed and it was a breeze then let it run for weeks and weeks, no problem there, and trying to optimize colors and awareness around the accessibility button;

spoke to Janny support in the blue chat incon in the bottom left o the app dashboard and it took so much effort and time to get some help, very slow and not wanting to help very much but at least there was some help. More trouble though, I got some information from a famly member that through online audit, the site is showing not compliant.

The specific results I shared with Janny are Clickables Score: 67 Mediocre Score Elements with button functionality should be tagged for assistive technology; Orientation Score: 38 Bad Score Interactive elements should be navigable using the keyboard; Menus Score: 50 Bad Score Menus should be tagged for assistive technology; Graphics Score: 42 Bad Score Objects and embedded text of images should be described for assistive technology; Readability Score: 67 Bad Score Font sizes should be large enough to be readable; General Score: 50 Bad Score Deleted text should include an additional description

It should not be the case for me to be protected with this app. Telling support about this, I was just ignored right away asking again to talk about the color of my button. I just wish the listing was more clear and upfront and not false promises.

At least there is support to talk to, that should be noted; but other than that, not for me.

Dream Sounds Band
Mexico
Ongeveer een maand gebruiken de app
Entangle Commerce heeft geantwoord 30 augustus 2024

Thank you for your detailed feedback and for bringing this to our attention. We apologize for the frustration you've experienced and for any confusion caused. While our app provides automated checks, some improvements may require manual adjustments to enhance compliance. We’d be happy to work closely with you to address the issues and improve your site's accessibility. Please reach out directly, and we’ll do our best to assist you further.

21 september 2024

Brilliantly written, easy to execute app that is required for responsible selling from where I sit - highly recommend

infinitum nihil store
Verenigde Staten
7 dagen gebruiken de app
18 september 2024

This app is fantastic! It does exactly what it promises. I had a customer raise concerns about accessibility, so I'm really glad something like this is available. If you're not super tech-savvy, don’t worry – it’s simple to set up.

VSantin Innovations
Canada
Ongeveer 3 uur gebruiken de app
12 september 2024

Compliance no longer a concern. Boom and done. Well done lads.

Gearup Airsoft
Canada
3 dagen gebruiken de app
22 juni 2024

Most recommended !
must have app .
Excellent costumer service !
I would give it 10 stars :)
Thanks again .

DOSHA
Israël
Ongeveer een maand gebruiken de app
Entangle Commerce heeft geantwoord 1 juli 2024

Thank you so much for your wonderful review! We're thrilled to hear that you find our app indispensable and that our customer service has exceeded your expectations. Your support and kind words mean the world to us. If you ever need any assistance, we're here to help. Thanks again for your stellar feedback! 🌟