Accessibly

Accessibly

レビュー (23)

総合評価
4.4
評価レベルごとの件数
  • 評価の91%は5つ星です
  • 評価の0%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の9%は1つ星です
2025年6月25日

Outstanding app & exceptional support! We’re extremely happy with everything Accessibly has to offer. The setup was smooth, the features are powerful and user-friendly, and the app integrates seamlessly with our storefront. But what impressed us the most is the outstanding customer support – quick, helpful, and genuinely dedicated to making things work perfectly. Highly recommended for any store that takes accessibility seriously!

ZEITWUNDER Onlineshop
ドイツ
アプリの使用期間:4ヶ月
2025年5月4日

Our website is based our of CA, we got sued from a blind person and realized this app didn't protect us. Maybe I was misinformed of what the app would or would not do.

Footprint USA
アメリカ合衆国
アプリの使用期間:2年弱
2022年9月1日

This app is worth every penny. Not only does it provide the functionality that every website needs, but their customer service is beyond amazing. I submitted a question regarding the app and received the most detailed responses explaining to me what the app does, what it doesn't, and ways to maximize it. Sharing what I learned: Based on the published Web Content Accessibility Guidelines (WCAG), this Accessibly app can help your website achieve compatibility. Also learned that you should scan your website using this ADA compliance tool—https://wave.webaim.org and fix the errors. Such a great app and the most helpful customer service. Highly recommend!

Dermasuri
アメリカ合衆国
アプリの使用期間:1年以上
On The Map Marketingが返信しました 2022年9月1日

Dermasuri team, thank you so much for your wonderful review! If there is anything we can do for you, let us know!

編集日:2023年9月26日

Perfect, everything is functioning as expected on our end.

LUCYD EYEWEAR
アメリカ合衆国
アプリの使用期間:7ヶ月
On The Map Marketingが返信しました 2023年9月23日

I want to extend my sincere apologies for the experience you've had with our app and our support. It's highly concerning to hear that you've tried to reach out to us without success, as we take customer service very seriously.

Upon further investigation, we haven't received any support messages from you, and I'm determined to identify and rectify the reason behind this issue immediately. Ensuring that our customers' inquiries are promptly addressed is a top priority for us.

To resolve this situation promptly, I have reached out to you directly in our previous email thread, where we previously assisted your store a few months ago. I want to assure you that we are committed to providing timely support, and we always aim to respond to inquiries within 24 hours.

Once again, I apologize for any inconvenience you've faced, and I'm taking every necessary step to ensure this doesn't happen again in the future.

Best regards,

Kaspars Milbergs
CTO, Accessibly

2023年7月19日

Very happy with the app, especially the quick and responsive customer support! Easy to use and easy to install

Shop Pelican Coolers
アメリカ合衆国
アプリの使用期間:6ヶ月
On The Map Marketingが返信しました 2023年7月21日

Thank you so much for your kind words and the 5-star review! We're thrilled to hear that you are happy with the Accessibly app and that our customer support has met your expectations. Our team is dedicated to providing quick and responsive assistance to all our valued users.

We're delighted that you find our app easy to use and install. Accessibility is at the core of what we do, and your satisfaction motivates us to continue improving our services.

Thank you for choosing Accessibly!

編集日:2021年11月30日

Widget is extremely unattractive, large and obnoxious. They make you upgrade just to adjust the size of the widget, so if you have a chat widget (which most of us do) your customers will ironically have zero access to crucial elements on your website because there will simply be no screen space left. Really goes to show you these people don't give a damn about the site owners, or the disabled users this app is supposedly intended to help. I would highly suggest finding a better solution that doesn't give you a terrible product and then ask you to upgrade just to get something that is tolerable at best. *I never said the widget covers the chat, I said it is obnoxiously HUGE and leaves zero screen space on mobile devices for websites that ALSO HAVE A CHAT WIDGET - which is 99.9% of websites. It is completely obvious you have made this widget this large purposely so that people will pay you more money to edit the size of it. If you can sleep at night doing crap like that, do you. I'll be looking for another accessibility solution ASAP.

Sauce Warehouse
アメリカ合衆国
アプリの使用期間:4ヶ月
On The Map Marketingが返信しました 2021年11月30日

Hi Sauce Warehouse team,

We are sorry for your experience with our app. In the case where Accessibly is covering your chat, you can change the placement of the widget on the $5 plan, so no need to upgrade there. There are 6 different placements available. Do not hesitate to reach out to our support in case you need help in the future!

2024年2月13日

Amazing app. It has all the features that we need in order to make our website more accessible.

Velasca
イタリア
アプリの使用期間:2ヶ月
On The Map Marketingが返信しました 2024年2月14日

Thank you for taking the time to leave such a positive review of Accessibly on Shopify! We are thrilled to hear that you find our app amazing and that it provides all the features you need to make your website more accessible.

Our goal is to offer a comprehensive solution that aids in making online spaces inclusive for everyone, and feedback like yours is incredibly encouraging.

If you have any questions or need further assistance, please don't hesitate to reach out.

Your support means the world to us!

2025年5月29日

Easy to set up, their customer support was super helpful and quick to jump in to assist. Thanks!

Sapahn
アメリカ合衆国
アプリの使用期間:21日
On The Map Marketingが返信しました 2025年6月2日

Thanks so much for taking the time to leave a 5-star review. I'm really glad to hear you found the app easy to set up and that our customer support was helpful and quick to assist.

We appreciate the feedback!

2019年11月5日

Perfect app! We love what it does to help people with disabilities and works perfectly. Thank you to the developers!

Garçon Apparel
カナダ
アプリの使用期間:17日
On The Map Marketingが返信しました 2019年11月6日

Dear Garçon Apparel,

Thank you for your great review! We are very glad we can help you!

2023年7月14日

Fantastic app and customer service. I had a special request that they handled for me quickly. I highly recommend this app for your ADA needs.

Magic Candle Company
アメリカ合衆国
アプリの使用期間:16日
On The Map Marketingが返信しました 2023年7月17日

Thank you so much for your fantastic 5-star review of the Accessibly app! We greatly appreciate your kind words and recommendation.

We're thrilled to hear that you had a positive experience with our app and customer service. Your satisfaction is our top priority, and we're always here to assist you with your ADA compliance needs.

If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!

Once again, thank you for your support and feedback. It means a lot to us.