AE: Order Editing & Upsell

This app is one of the most helpful in our store. It saves us heaps of customer support and Eric is really great on customer service. I highly recommend this app

The app has been very helpful for our day-to-day operations, especially for invoice downloads, upsell & cross-sell flows, and order cancellation management. The interface is easy to use, and the support team is responsive whenever needed. Overall, it has helped streamline multiple workflows for our Shopify store.

We have used Account Editor for 7 months now and are very happy with the functionality. The app developers are very attentive and helpful, adding new features and responding to queries quickly.

We had an issue during our peak season, and the support team stepped in quickly and helped us navigate through the issue at a crucial time. This app has really helped decrease customer service requests.

The cancellation controls alone save us hundreds in lost shipping costs.

Very robust app and features at very reasonable price point, especially compared to other order editing apps. Support and developers have gone above and beyond to add specific customizations we needed for our business.

TOP app, really useful. The support has been outstanding, they helped us very quickly and implemented an important customization for us in no time. It’s rare to find a team this responsive and efficient. The app does exactly what it’s supposed to do, without unnecessary complexity. Highly recommended.

Eric and the team were supportive in helping us set everything up and even worked to a create a feature we requested! While there were some bumps and learning curves, we figured everything out. The team is responsive and flexible.

Easy to setup and implement, I should have done this WAY SOONER! Out of the box it had exactly what I needed to eliminate 80% of my customer service calls for order editing. For the rest I needed something they didn't have and the team implemented a new feature within a week to get exactly what I asked for. Amazing app, outstanding customer support and well priced.

We've been using Account Editor since they were just starting out, the app has always worked well and they are continually improving the features. The address edits, order cancellations and order edit features have saved us a lot of time and are well worth the price. In the very rare instances where we've had issues with the app, the support team has been responsive and extremely helpful. Highly recommend this app, not only for the features they offer, but also because the team running the app is great.