Arvostelut (392)

Kokonaisarvio
4,3
Lukumäärä luokitustasoa kohden
  • 79 % arvioista on 5 tähteä
  • 13 % arvioista on 4 tähteä
  • 3 % arvioista on 3 tähteä
  • 1 % arvioista on 2 tähteä
  • 5 % arvioista on 1 tähteä
30. tammikuu 2025

STAY AWAY FROM ActiveCampaign!!! I was a customer for over 3 years. Let me tell you this is a weak product from a bloated company that does not care about their customers. It is extremely hard to cancel your account and they use all the tricks in the book to take advantage of customers and hide behind fine print policies. This product costs waaaaaaay too much for what they can do. It was ok when ...

Two Wheel Gear
Kanada
Noin 4 vuotta sovelluksen käyttöä
24. lokakuu 2024

Zwei Wochen nach der Migration, hat Active Campaign der Preis verdoppelt.
Es verspricht viel, lässt aber sehr zu wünschen übrig.
Der Support ist oftmals nicht informiert, dauert oftmals bis zu einer Woche, bis sie antworten. Und dann haben sie oft auch keine Lösung parat.
Die Software hat etliche Bugs und Fehler.
Die Ladezeiten der Seiten ist extrem lang.

Wir haben dann auf den Enterprise Plan ...

eigensinnig wien
Itävalta
5 kuukautta sovelluksen käyttöä
14. elokuu 2024

I am the administrator of the account, and I was given permission by the company owner to work in the company's active campaign account. I need support, so I contacted the CS team, and they always ask me stupid questions when transferring my cases to tickets. Why do you guys ask for my billing information when I'm accessing the account? How can I log in to the account and contact you if I don't ...

Flowyline
Yhdysvallat
Vuosi sovelluksen käyttöä
ActiveCampaign vastasi 11. syyskuu 2024

Hello! Thank you for sharing your experience with our Support team. Feedback like yours allows us to look at our process and fix any issues or gaps in how we support ...

26. huhtikuu 2024

We have a lot of problems with this basic and non configurable integration.

BIG MAX US
Yhdysvallat
Vuosi sovelluksen käyttöä
ActiveCampaign vastasi 3. toukokuu 2024

Hi, We'd be grateful to learn more about your experience directly and see how we can help you with this integration. We have not been able to locate your contact info based ...

13. kesäkuu 2021

This app is very underdeveloped. Highly limited for example, there in no product personalization, very little ability to control or edit logic, no ability to control time of day of automation sends. You will end up spending a lot of month on other apps and developers to get anything more sophisticated than sending a welcome email. Support does not exist, you will be passed around the company from ...

Coffee Capsules 2U NZ
Uusi-Seelanti
Melkein 3 vuotta sovelluksen käyttöä
ActiveCampaign vastasi 23. kesäkuu 2021

Thank you for taking the time to share your feedback and we’re sorry to hear about your experience. We’d love to connect and help you get the support you need. Please reach ...

4. heinäkuu 2021

Disgusted! bad service, they had a problem and in a month they took me 4 times the cost of the subscription of my credit card.
They blocked my account and then unblock it a week later for no reason and, moreover, I have been waiting for compensation for 2 months but nothing.
Disgusted!

Sport Educated
Italia
Yli 2 vuotta sovelluksen käyttöä
ActiveCampaign vastasi 21. heinäkuu 2021

Thank you for taking the time to share your honest feedback. We're incredibly sorry to hear about the experience you've had. It looks like you were able to work with our team ...

Muokattu 30. elokuu 2021

Its not worth it. First of all u need to upgrade AC to even use this app (so 70$ instead of 15$ per month) Second, every customer is created under an "account" in AC. That means the business name your customer enters during purchase. If you have B2C customers (like most of us who use shopify) Your customer will leave that empty and every single customer is subscribed to a noname account on AC. I ...

PrivaStick.de
Saksa
Yli 2 vuotta sovelluksen käyttöä
Muokattu 11. toukokuu 2021

Really struggling to integrate ActiveCampaign with two of my Shopify stores even with the assistance of a high level AC agency. Not getting assistance - could someone from ActiveCampaign please contact me as really want to start using what I have been paying for. I am on a Plus Plan and cannot get any assistance. Email is hello@snoozeshadeusa.com
Thanks

SnoozeShadeUSA
Yhdistynyt kuningaskunta
8 kuukautta sovelluksen käyttöä
ActiveCampaign vastasi 19. toukokuu 2021

Thank you for your review and apologies for the trouble you've been having. It looks like you were able to connect with the team and get this resolved. Feel free to follow up ...

7. heinäkuu 2022

Nunca pude configurar la herramienta, tomaron mi número de Tarjeta de Crédito y llevo seis meses con cobros automáticos sin poder desconectar la cuenta!!! No recomendada!!

Unitex Store
Chile
7 kuukautta sovelluksen käyttöä
Muokattu 26. maaliskuu 2023

Never buy it !! It is a scam!
I have paid for this app yearly. But this app still deducted me every month $367 !!
Please refund me !!!!
The app charged me more than $1,000.
I have contacted you several months, and get no solution.

This app still charged me $367 this month.

I have sent a help request to you fifteen days ago, contacted you several times, and never get a reply. Bad APP, Poor ...

agrotkindustrial
Yhdysvallat
6 kuukautta sovelluksen käyttöä
ActiveCampaign vastasi 14. helmikuu 2023

Thank you for taking the time to share this feedback. We're sincerely sorry about the challenges that you have been experiencing, as this is not an experience we want any of ...