Valutazione complessiva
4,4
Numero di recensioni per livello
  • Il 79% delle recensioni ha 5 stelle
  • Il 13% delle recensioni ha 4 stelle
  • Il 3% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 4% delle recensioni ha 1 stelle
27 agosto 2021

We moved to AC from a much older ESP, which initially made AC a great option. The ability to directly pull product images from Shopify via automation emails seems like a perk BUT AC cannot handle .PNG product images. AC coerces them into .JPGs which creates a black background and essentially ruins the functionality and purpose of dynamically pulling product images from shopify. This makes abandoned cart emails and similar automations completely unusable. Other than that, the system is somewhat easy to use and understand, however there is a learning curve for automations. A better system for testing automations would be highly beneficial. The reporting system isn't very robust, but provides general data. Pop-ups are easy to create, but there isn't yet a way to set a delay, so they pop up on page load, which aggravates many users. AC does have great deliverability rates. Our emails land in inboxes right where they are supposed to.

Ultimate Bark Control
Stati Uniti
Circa un anno di utilizzo dell’app
Data modifica: 22 febbraio 2021

I love the integration between active campaign and Shopify. selecting products to feature in emails is a brilliant feature and post-purchase automations are also very easy to setup. Great platform and seamless integration.

Kyles Collection
Regno Unito
7 mesi di utilizzo dell’app
15 ottobre 2021

Links well with the Shopify store making triggers and automations simple. Would like to see more integration with products and collections similar to MailChimp though. Overall great customer service, and worth the price.

Sweat Society
Canada
7 mesi di utilizzo dell’app
Data modifica: 28 ottobre 2020

During trial I could connect with Shopify... Worked all perfectly well! wauwh... I became a paying custommer- (on the lite plan for a whole year) and then I couldnt connect with Shopify anymore. Alot of other options were suddenly also useless... huh?! .. After paying 109 euro or so - I suddenly didnt get any vallue?! Strange. Seems that the lite version is worth sh%t but they didnt tell me that anywhere.... After wasting my whole night I was done. Wanted to cancel the whole thing. What you think? They are going to keep their 109 euro for themself they tell me and after a year my info will be all gone and deleted. Lol... unbelievable. UPDATE @ 28-10-2020. Thanks for fast reply. You deserve an updated review ... I was just frustrated because of the amazing software- but I can't use it on the lite plan. You see me in the future, for now; thanks for the fast help and refund.

Muurschilderingen & illustraties | Lifebetweenplants
Paesi Bassi
13 giorni di utilizzo dell’app
ActiveCampaign ha risposto 26 ottobre 2020

Thank you for taking the time to share your experience and we're very sorry to hear that it wasn't up to standard! We've gone ahead and shared this with the team so that that they can take a look to make sure this is corrected. We're looking forward to making things right!

-Your friends at ActiveCampaign

17 giugno 2021

Great app, has all the basic automations needed to run our eCommerce campaigns. The user interface is very easy to use and that was very important to us.

Black Ldn
Regno Unito
7 mesi di utilizzo dell’app
22 aprile 2020

Great app but the only issue is being charged more for growing a list, paying based on users. Since moved to another company that charge a flat fee regardless of how many email addresses you have, not as good as A.C but cheaper and the emails are stunning, really beautiful.

15th Degree
Regno Unito
11 mesi di utilizzo dell’app
29 marzo 2021

The integration between Shopify and ActiveCampaign has some nice features for automation, upselling, and integration. Sadly, it fails when you try to access much of the data for segmenting. For example, there's no way to segment based off of customer shipping country.

ThePhotoStick
Stati Uniti
11 mesi di utilizzo dell’app
ActiveCampaign ha risposto 7 maggio 2021

Thank you for taking the time to leave this review! We'll be sure to share this feedback with the team as they work to improve the customer experience.

-Your friends at ActiveCampaign

1 settembre 2021

Active Campaign is great – I love the functionality and how helpful their services are! I just wish this app weren't an extra cost on top of paying for both Shopify & Active Campaign alone. Thank you for this option though!

Cycles Journal
Stati Uniti
6 mesi di utilizzo dell’app
13 gennaio 2021

Slightly behind some of the other ESP's out there, but support has always been amazing & the pipeline to improve and move forward is there. We've been happy with the platform overall

Love Hemp
Regno Unito
9 mesi di utilizzo dell’app
ActiveCampaign ha risposto 5 febbraio 2021

Thank you so much for taking the time to leave your feedback! We're constantly working to improve and have shared this with the team.

-Your friends at ActiveCampaign

Data modifica: 11 maggio 2021

Really struggling to integrate ActiveCampaign with two of my Shopify stores even with the assistance of a high level AC agency. Not getting assistance - could someone from ActiveCampaign please contact me as really want to start using what I have been paying for. I am on a Plus Plan and cannot get any assistance. Email is hello@snoozeshadeusa.com
Thanks

SnoozeShadeUSA
Regno Unito
8 mesi di utilizzo dell’app
ActiveCampaign ha risposto 19 maggio 2021

Thank you for your review and apologies for the trouble you've been having. It looks like you were able to connect with the team and get this resolved. Feel free to follow up there with any additional questions or concerns!

-Your friends at ActiveCampaign