レビュー (391)

総合評価
4.4
評価レベルごとの件数
  • 評価の79%は5つ星です
  • 評価の13%は4つ星です
  • 評価の3%は3つ星です
  • 評価の1%は2つ星です
  • 評価の5%は1つ星です
編集日:2020年11月29日

I am very upset with this app. I created a campaign and sent it out scheduled for cyber Monday and it only sent it to me. Apparently “ master contact list” isn’t actually master and you have to manually ass every contact to it. Whatever. I figured out how to add them, way too difficult to do i might add, and pressed resend on the original campaign. They dont have a preview at this step and i didnt feel the need to preview since it was just resending the exact same email. Boy was that a mistake. It sent the email text and logo WITHOUT the picture. I just sent an email to my entire customer list with no pictures! I am pissed!!!! Why would it change anything let alone remove my picture??? I will not be moving past the trial as i am very disappointed and this cant be undone. And the option to preview sent emails is nonexistent it just shows you the statistics instead of the email sent so you have no way of knowing. I’m on a free trial for *unlimited* emails so why would that be?? AVOID!!!!!!!

Twenty4K Muscle Massager
アメリカ合衆国
アプリの使用期間:1日
ActiveCampaignが返信しました 2020年12月4日

Thank you for taking the time to leave this feedback and we're very sorry to hear about the issues you had while on a trial! We definitely understand the frustration this must have caused, and we'd love the opportunity to make things right. Our dedicated Support team is standing by to answer any questions you may have and troubleshoot the problems you may be facing. They can be reached by sending an email to help@activecampaign.com. Please don't hesitate to reach out with any questions or concerns!

-Your friends at ActiveCampaign