レビュー (12)

総合評価
2.7
評価レベルごとの件数
  • 評価の67%は5つ星です
  • 評価の8%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の25%は1つ星です
2020年6月29日

Once they get you to sign the contract, the experience becomes poor. Lack of communication, unprofessionalism, and inattention to detail. I canceled after only a few weeks when I realized they were making my fulfillment process harder, not easier. Furthermore, I was promised a refund for my inconvenience and that never even happened. A real unfortunate experience.

The Bougie Lifestyle Brand
アメリカ合衆国
アプリの使用期間:27日
Acutrack, inc.が返信しました 2020年6月30日

Thank you for taking the time to give us your feedback. We are so sorry that you had a negative experience with our company. We pride ourselves on our personalized, responsive onboarding, and customer service. We understand your frustrations and will make this right. Our team will be in touch with you shortly to get to the bottom of this. Looking forward to speaking with you and earning your trust.

2020年10月16日

This is not an app, but a link to a store that shouldn't be on Shopify. And visiting it made me feel like I was going back in time, to when the internet appeared for the first time. It still amazes me, how extremely incompetent people are in the most basic things, and still having the audacity to think this shop can provide a service to anyone. What kind of service? This app is a waste of time.

22 Lions
クロアチア
アプリの使用期間:約2時間
Acutrack, inc.が返信しました 2020年10月20日

Thank you for your review. It's unfortunate that you found our app not quite what you were expecting. We are not a shopify store but a fulfillment company that integrates with a shopify store to make the process seamless. This app is designed to connect a shopify store to our system. This allows the orders to go directly to our system so we can fulfill accordingly.
More details on what the app does: https://support.acutrack.com/hc/en-us/articles/360052774833-Shopify-integration-with-Acutrack