Arvostelut (273)

Kokonaisarvio
4,9
Lukumäärä luokitustasoa kohden
  • 96 % arvioista on 5 tähteä
  • 2 % arvioista on 4 tähteä
  • 1 % arvioista on 3 tähteä
  • 0 % arvioista on 2 tähteä
  • 1 % arvioista on 1 tähteä
19. maaliskuu 2024

Amazing customer support and fast reply. The best Paypal tracking app for sure

Control Plug
Ranska
24 minuuttia sovelluksen käyttöä
11. maaliskuu 2024

Easy to use

Zenith
Saksa
14 minuuttia sovelluksen käyttöä
1. maaliskuu 2024

Nice app, the support team is always online and very understandable.

VoyagHer
Italia
33 minuuttia sovelluksen käyttöä
13. joulukuu 2023

Proveway have been a great addition. They are also very response and happy to help in any way.

Arnold's Boat Shop Australia
Australia
Vuosi sovelluksen käyttöä
20. joulukuu 2023

I recently added UpTrack's order tracking to my Shopify store, aiming to boost the customer experience. The app has been a great help, though a few tweaks could make it even better.

UpTrack's order tracking feature lets both me and my customers keep an eye on packages in real-time, adding a sense of security to their shopping journey. Setting it up was a breeze thanks to the easy step-by-step guide.

Initially, I was concerned about not getting email updates for order changes. Shruti from the support team quickly eased my worries, explaining that emails are sent only when there's a status change. The instructions to enable this were clear, and the prompt assistance was much appreciated.

Dealing with customer inquiries about order statuses was a bit overwhelming. While new orders trigger email notifications after activating the tracking feature, it's worth noting this applies only to future orders.

The pricing structure was a bit confusing at first, but with Shruti's guidance, I learned the tracking page is free. Charges only come when syncing orders, with a generous free limit of 500 shipments per month.

In summary, UpTrack is a valuable tool for order tracking. Improvements in communication and user guidance would make it even more user-friendly. Kudos to Shruti for her quick and helpful support; it leaves me optimistic about the app's future updates.

GiftedPouch
Yhdistynyt kuningaskunta
5 kuukautta sovelluksen käyttöä
12. joulukuu 2023

Absolutely wonderful customer service. very helpful and great feedback.

Theico
Yhdysvallat
6 kuukautta sovelluksen käyttöä
10. helmikuu 2024

The app is extremely easy to use. It lets you customize the template for any "updating email" you may send to your customers, which is good.
I had to contact support and Shruti was very nice and helped me solve the issue.
I recommend this app if you're trying to sync your orders to paypal.

NEW GEN ABS
Yhdysvallat
37 minuuttia sovelluksen käyttöä
27. marraskuu 2023

Great app and support.

AQUA FAIRY
Yhdysvallat
5 kuukautta sovelluksen käyttöä
21. marraskuu 2023

I like this app, it makes my job so much easier!
The support team is great and very responsive.
I will add another review when I use it more but until now it works perfectly!

mypawsomestore
Yhdistynyt kuningaskunta
5 kuukautta sovelluksen käyttöä
24. marraskuu 2023

Support works great, helped to resolve the issue quickly, thanks Shruti

Handy Supplies
Puola
3 kuukautta sovelluksen käyttöä