Proveway PayPal Tracking Sync , 257 avaliações

I enjoyed how they went through each section and told me what needed tweaking or minor things I may have forgot to add. I also enjoyed the customer service and they responded almost immediately. Shruti was a great help overall.
Thank you!

I recently added UpTrack's order tracking to my Shopify store, aiming to boost the customer experience. The app has been a great help, though a few tweaks could make it even better.

UpTrack's order tracking feature lets both me and my customers keep an eye on packages in real-time, adding a sense of security to their shopping journey. Setting it up was a breeze thanks to the easy step-by-step guide.

Initially, I was concerned about not getting email updates for order changes. Shruti from the support team quickly eased my worries, explaining that emails are sent only when there's a status change. The instructions to enable this were clear, and the prompt assistance was much appreciated.

Dealing with customer inquiries about order statuses was a bit overwhelming. While new orders trigger email notifications after activating the tracking feature, it's worth noting this applies only to future orders.

The pricing structure was a bit confusing at first, but with Shruti's guidance, I learned the tracking page is free. Charges only come when syncing orders, with a generous free limit of 500 shipments per month.

In summary, UpTrack is a valuable tool for order tracking. Improvements in communication and user guidance would make it even more user-friendly. Kudos to Shruti for her quick and helpful support; it leaves me optimistic about the app's future updates.

Great service, very informative and helpful.

I recently install UpTrack and I'm very satificated with app for now!
Syeda from support team was very proffesional and polite,help me to fix some issues with policies!

SHruti was a great help and I can 100% recommand this service

Verry good help, And fast answers. Shruti realy helped me a lot!

I am so glad I found this app. This will help me to avoid bans from PayPal. Great customer service. Syeda was able to help make sure my store was compliant with PayPals guidelines. She was very professional and helpful.

i use this app 2 days and the support team is really helpful. i spoke with Shruti and she was very quick and efficient.

The app is extremely easy to use. It lets you customize the template for any "updating email" you may send to your customers, which is good.
I had to contact support and Shruti was very nice and helped me solve the issue.
I recommend this app if you're trying to sync your orders to paypal.

very usefull app, great customer support.