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Saves us a ton of customer service work.. great app. Support is immediate too. Highly recommend
The app works great and customer support is efficient. We don't have that many "address" problems, but when we do the app works fine!
Thank you for the review and glad our customer support was able to help you quickly and efficiently. Great to hear that the app does come in useful when needed!
The app processes shipping addresses in Australia, Austria, Belgium, Brazil, Canada, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Italy, Mexico, Netherlands, New Zealand, Norway, Portugal, South Africa, Spain, Sweden, Switzerland, United Kingdom, United States
They can only process the addresses of these countries, when I asked for a warning to be added for non-latin letters due to the ERP system, my request was not fulfilled.
Thank you for taking the time to leave a review.
The non-latin character rule works out of the box, but as you said, only for countries we cover.
Right now, we do a few sequential checks: 1) is the order in a country we cover? 2) if yes, does it pass all the validation rules (ie. latin characters, length)? , 3) if yes, is it a valid address according to the major shipping carriers? It may be a bit of work to reverse the sequence of actions #1 and #2, but could be possible. I will pass this request along to our dev team.
The other option is if you are a Shopify Plus merchant. If you are, then we can easily process address rules for any addresses during checkout because the our Address Validator app can run checks as the user keys in the address. Without Shopify Plus, we have to send the order ID to the Address Validator app backend so it can fetch info from the Shopify API and then the address goes through a series of checks as explained above. This is a Shopify limitation, not something we implemented. Shopify Plus merchants get a lot more flexibility in the checkout compared to the other Shopify merchants.
If you want to reach out to our customer support team one more time, we can do our best to help for your specific implementation needs. Thanks.
Good app that helps correct address errors. This saves us a lot of time, work and money. The support was quick, very friendly and solved my problem accurately.
Thank you for the 5-star review, we really appreciate it. Glad to hear that our address validation app helps save you time, work and money. If you need any additional help, please let us know! Thanks again!
Address Validator Plus was easy to install and easy to customize. I had a quick question regarding our checkout, and Customer Support was there to quickly answer my issue. Highly recommend
Thank you for your 5-star review! We're very happy that our customer support team was quick to help answer your questions and fix your issue. We really appreciate your recommendation of the Address Validator Plus app to other Shopify merchants!
This is one of the essential apps to have on any store. It silently works in the background to double check that all address information from customers is correct. They provide easy to choose from alternatives catered to the needs of your store for correct mailing option. Highly recommend it.
Very helpful and supportive team. Address Validator is working really good and is saving our time from calling customers and confirming their addresses.
Thanks for the 5-star rating! We are so pleased to hear that you find our team helpful and supportive. Glad to see you are enjoying the time-saving benefits of Address Validator. Please let us know if there's anything else we can help with.
The team at Linelink Online - www.linelink.com.au use this fantastic app for to enhance our online Dash Cam business on the Shopify platform. It is 'set and forget' which makes life much easier and we can get on with selling Dash Cams! Great app!
We can't speak highly enough of this app. Having addresses validated at the time of ordering with prompts to prevent addresses we can't currently support has saved us so much time in checking and correcting any discrepancies with customers. Well worth every cent and support is beyond amazing. The developers added a suggested feature super fast and we are ever so grateful to them for their fast, friendly and positive approach to feedback. Highly recommend this app and the team behind it! Excellent job Roboturk, thank you!
Getting validated addresses makes customer service so much easier, we aren't chasing up undeliverable orders and it saves us time and money.