Recensioni (216)

Valutazione complessiva
4,6
Numero di recensioni per livello
  • Il 89% delle recensioni ha 5 stelle
  • Il 4% delle recensioni ha 4 stelle
  • Il 2% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 4% delle recensioni ha 1 stelle
2 luglio 2019

We were having several address changes a week and multiple "return to senders" a week before getting this app. Now that everyone auto-populates addresses and clicks "buy" as fast as they can this has changed the game for us. It makes people *think* for a second before entering an old or incorrect address. In the week since this was installed we haven't had a single address change post order! We're hoping the same is true for "return to sender" items be this may take a bit longer. Our first impressions with this app are great once its up and running.

This will free up customer service reps to take care of more important issues. A small price to pay once you factor in re-shipping costs, warehouse packing fees, and emails and calls for address changes/"lost" packages.

Rex Specs
Stati Uniti
Oltre un anno di utilizzo dell’app
RoboTurk ha risposto 2 luglio 2019

Thank you so much for the kind words! We are so happy that the Address Validator app has reduced your workload. Please reach out if you need anything else or have suggestions for new features.

7 novembre 2019

Prior to using this app I was having a lot of issues with customers incorrectly filling out their shipping info and as a result packages going undelivered. This was very costly for my business. Installing this app has significantly reduced the percentage of orders with incorrect shipping addresses.

Fresh Brimz
Canada
Oltre un anno di utilizzo dell’app
18 agosto 2020

It's simple. This has cut down my invalid address to almost zero. Before installing this app I was having to unblock many orders daily due address validation errors or typos by customer. It was time consuming and a huge headache. The app just works. Plain and simple.

Chilau Seafood & Pepper Sauce
Stati Uniti
Oltre un anno di utilizzo dell’app
RoboTurk ha risposto 18 agosto 2020

Woohoo! This is music to our ears :)

18 agosto 2020

This is a wonderful app and it helped us in so many ways. It helps us not to get PO boxes to ship to as we don't use the US postal service for shipping. When we were not shipping to other countries it gave a much more clear note to the customer about what to do to get in order to their country. Shopify's note to the customer is simply, "Cannot be shipped". The app also puts figuring out a proper address on the customer without being difficult. Otherwise. we'd have to call the customer every single time and try to get that figured out together. It has so many other features that you don't realize you need so if given the opportunity you should at least try it for a couple of days to understand what you're missing.

The Candleberry® Candle Company
Stati Uniti
Oltre un anno di utilizzo dell’app
RoboTurk ha risposto 18 agosto 2020

We're super happy that the app is making your life easier! Please reach out if you have any questions or suggestions for new features.

14 novembre 2022

Love! Very helpful in preventing charge backs on incorrect shipping address.
We are a small family owned business so every cent we can save is extremely important to us.

Firstmate Controls Inc
Stati Uniti
Oltre un anno di utilizzo dell’app
25 aprile 2023

The Support team is great with quick response. They show the instructions in detail with the screenshots so the concern is solved quickly.

Maharishi AyurVeda
Stati Uniti
Oltre un anno di utilizzo dell’app
RoboTurk ha risposto 25 aprile 2023

Thank you so much for your 5-star review! Glad that the Support team was quick to respond and that you found our instructions and screenshots helpful. If there's anything else we can help with, please let us know.

14 gennaio 2021

Works great! We were having issues with customers entering PO boxes for their address. Address Validator has done a great job not letting people enter invalid addresses.

Boppy
Stati Uniti
Oltre un anno di utilizzo dell’app
20 agosto 2020

I love this app! Saves me so much time! No more chasing down customers or shipping delays due to incorrect shipping address!

Waist Forever Official
Stati Uniti
Oltre un anno di utilizzo dell’app
RoboTurk ha risposto 20 agosto 2020

Woohoo!

Data modifica: 2 novembre 2017

Update! We have had this App installed now for last 7/8 months - Highly Recommended App with great professional support, provided by great people. Customers experience a nicer, more secure checkout procedure with this App installed. Its So easy to install too and new features are always being added. Pricing is perfect. Cheers. europabay.com

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This review us long overdue! This App is a 5 Star, Must have App. The user interface in admin section is clean, crispy and very easy to navigate. In general this app adds another layer or level to security at checkout. Our customers love it and find the whole checkout experience more professional and secure. BIG Thanks to all the staff at Roboturk. Their customer service is also a 5 Star experience. Cheers. EuropaBay Limited

Europabay
Irlanda
Oltre un anno di utilizzo dell’app
7 febbraio 2019

So glad we found this app. Especially with the volume of our sale season, issues with incorrect addresses were really adding up and this fixed all of that right away. The app is pretty straightforward to implement and the support team was very responsive when I had some questions on customizations. Highly recommend this one.

Carmar Denim
Stati Uniti
Oltre un anno di utilizzo dell’app