Arvostelut (515)

Kokonaisarvio
4,2
Lukumäärä luokitustasoa kohden
  • 72 % arvioista on 5 tähteä
  • 6 % arvioista on 4 tähteä
  • 2 % arvioista on 3 tähteä
  • 2 % arvioista on 2 tähteä
  • 18 % arvioista on 1 tähteä
17. tammikuu 2017

Why can't we choose zero stars?

I tried AdRoll twice for my company and noticed awkward billing and click attribution both times.

In the first instance, everything was moving along fine. Then, all of a sudden my charges per click increased exponentially. Concerned, I paused my campaign and then ended that round.

I returned to the platform in January of 2017. Even though my customer base was ...

Spirit And Groove
Yhdysvallat
4 kuukautta sovelluksen käyttöä
23. elokuu 2020

Malísima me cobraron y no sirvió de nada. NO SIRVE EN MÉXICO
Malísima me cobraron y no sirvió de nada. NO SIRVE EN MÉXICO

ALL EASSY
Meksiko
4 kuukautta sovelluksen käyttöä
AdRoll vastasi 27. elokuu 2020

Hello there!

This is Ewa from AdRoll's Marketing Team.

Firstly, I wanted to thank you for your honest assessment of your experience with AdRoll. I am very sorry to hear we ...

17. tammikuu 2020

We used adroll for about 3 months and we were excited when we signed up, but it was a disaster for most of the journey. the results were poor with an average ROAS of less than 1. Our account manager promised a lot of things along the way that was never implemented. Calls were scheduled that was cancelled without notice or reason, so eventually, we had enough and uninstalled the app.
Also, their ...

Trendia
Intia
3 kuukautta sovelluksen käyttöä
1. maaliskuu 2021

It would be nice if the Adroll support team was more informed about the known bug (using an underscore in the cName code) that prevents the Email from connecting with the Shopify server. It took me over a week of, "It's a Shopify issue" before they admitted it was a known bug and that they hoped to develop a solution soon (meaning, maybe one day). I could always move my host DNS shopping to ...

Electric Whispering
Yhdysvallat
3 kuukautta sovelluksen käyttöä
AdRoll vastasi 2. maaliskuu 2021

Hello David,

This is Ewa from AdRoll's Marketing team.

Firstly, I wanted to thank you for your honest assessment of your experience with AdRoll. I am very sorry to hear we ...

16. kesäkuu 2016

Can we leave zero stars?
Adroll has a known issue with double reporting in Facebook. They did not tell me about this upfront, but had no problem taking my money for 40 days until I noticed and ran my own reports.

So I shut off my FB ads and my web ads still have errors. Adroll is taking credit for sales that have not been generated. Simple match can show what all my ad funnels are generating for ...

Islandjay
Yhdysvallat
3 kuukautta sovelluksen käyttöä
26. syyskuu 2022

I signed up for the $40 plan but with a month free trial. I got $95 for free towards ads and after $52 being used not one person added anything to their cart which is super upsetting but I’m glad I had that free trial to figure that out. I wish you were able to choose the age and gender the ads target and I wish they had more options for the type of stuff you sell on your website. I sell phone ...

DeliriousDesignz
Yhdysvallat
3 kuukautta sovelluksen käyttöä
AdRoll vastasi 28. syyskuu 2022

Hello there,

This is Ewa from AdRoll's Customer Support Team.

Thank you for posting a review and we’re sorry to hear that your experience was not up to standards. We would ...

2. helmikuu 2017

I would't recommend this app to anyone. The conversions they show you are false, and its nearly impossible to get them to cancel your account. I have now tried calling and emailing all week to find out I was billed yet again while my campaigns are paused.

Little Hooligans Co
Yhdysvallat
3 kuukautta sovelluksen käyttöä
Muokattu 29. marraskuu 2023

I'll start off with don't bother. You'll waste your time and money. I had nothing but issues, ads would get suspended for any little thing at all. When I finally got it sorted out after talking with two different agents on two seperate occasions I tried to log back in and my password magically didn't work. Sent in a request for a password reset but never received the reset email. I had to start ...

RGL sales and service
Kanada
2 kuukautta sovelluksen käyttöä
AdRoll vastasi 27. marraskuu 2023

Hi Ryan, thank you for bringing your concerns to our attention; it means a lot that you're keeping us informed. I'm genuinely sorry to hear that we didn't quite meet your ...

5. joulukuu 2018

I used Adroll cause I wanted better conversions then when you do ads alone. If that's what you want stay away from Adroll for sure. Not only will your impressions be high but they put your advertisements on sites that consumers aren't on so you will get little to no clicks. It's poor performance for sure.

Connected my IG and FB but somehow there were no re targeting on those platforms at all. I ...

Jules Opulence
Kanada
2 kuukautta sovelluksen käyttöä
Muokattu 22. syyskuu 2020

Buyer Beware! This ad/company has to be the worst ever! I WILL NEVER use this service again nor, would I recommend anyone else to use the service. In 14 days, I was charged $231.48 for one ad placement (one picture; ZERO SALES). Good thing they WOULD NOT help me with my ads (part of the reason I went with AdRoll was for help) because who knows what the charge may have been! Please do not waste ...

IMPORIA
Yhdysvallat
2 kuukautta sovelluksen käyttöä