Avis (487)

Note globale
4
Nombre d’avis par note
  • 71 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 18 % des avis sont des avis à 1 étoiles
28 janvier 2021

The service is really what I attribute the 5 stars here too. I was able to interact with 4 AdRoll employees, and each individual made my experience so pleasant. Will set our brand up and I had regular check-in calls with him. He's so helpful and great to chat with. Really bummed that our calls have come to an end! I was also really impressed how well the design team put together our ads. I gave minimal input and they looked exactly how I wanted them too, if not better! I can't help but think the 1 stars are due to inexperienced marketers who are not familiar with ad platforms. Thanks AdRoll!

Socksmith
États-Unis
5 mois d’utilisation de l’application
8 février 2021

A truly great and seamless onboarding and integration process. Attentive support is also very helpful and quick to respond.

daisie
États-Unis
5 mois d’utilisation de l’application
12 mai 2021

Highly recommend this app for eCommerce brands. Takes just 5 minutes to integrate your store with Adroll with super easy steps. Once set up, you're ready to start dynamic product retargeting right away! The Adroll support team are super responsive (live chat with a human).

Real Rad Food
Nouvelle-Zélande
5 mois d’utilisation de l’application
14 juin 2017

We tried Adroll in the past with OK results, just installed again and WOW did they make things easier to setup and get started! I would definitely recommend this app if you are looking for easy retargeting and PPC ads, we had traffic in the first 24 hours! http://aerixdrones.com

Axis Drones
États-Unis
5 mois d’utilisation de l’application
25 juin 2021

This app really helped with our Display Advertising and Facebook Dynamic Retargeting. The representatives are super helpful and knowledgeable. Our rep Tracie has been a huge help to our success on the platform, and we're excited to see how Adroll develops!

Rustic Kitchen & Bath
États-Unis
5 mois d’utilisation de l’application
27 mars 2023

Truly fantastic experience working with AdRoll. The specialist team are experts within their field, and their support from the start has been beyond fantastic. We have been using AdRoll for the past three months, and the growth in our traffic and conversions is clearly evident. Looking forward to further building more campaigns alongside a great team of experts from PPC to Digital Strategy. Special thanks to Alex, Neil & Serena.

Caruso's Natural Health
Australie
5 mois d’utilisation de l’application
12 novembre 2019

I use this application but it is time for the software and platform experience to improve. They have very old ads, they must update the platform more, listen more to the client and stop seeing only their benefit. The ads show the comparative price instead of the actual price, it is a software disaster, they charge the money and the ads last forever to approve them, what kind of service is this? Shopify should not let these applications work under your shoulder, what they do is go to companies instead of helping them to get up. I do not recommend this application.

Ultra Seller
États-Unis
Presque 4 ans d’utilisation de l’application
AdRoll a répondu 14 novembre 2019

Hello there,

This is Ewa from AdRoll's Marketing Team.

Thank you for taking the time to let us know how we’re doing. I am very sorry to hear we haven’t met your expectations. Our Customer Support Leadership Team has just followed up with you, please do let us know if there is anything more we can do to earn your recommendation.

Cheers,

Ewa

17 mai 2021

AMAZING!!! Live chat customer service is great and I feel 6 months ahead of where I would of been waiting for email replies! Very helpful 100% recommend to anyone looking to try out or use ads and retargeting.

KOUII
États-Unis
4 mois d’utilisation de l’application
22 juillet 2022

Great platform for remarketing. Customer service and support are very knowledgeable with fast response times. Good Communication with Ewa, Thanks for the amazing support.

DUBAI ALL STAR
Émirats arabes unis
4 mois d’utilisation de l’application
27 avril 2021

Excellent app with excellect customer support. Thank you very much for being friendly available and helpful.

MyHelios
Israël
4 mois d’utilisation de l’application