AdRoll Marketing & Advertising , 483 avis
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Made it very easy to sync customers and product to make dynamic ads, etc. Support was available when we ran into an issue integrating it with our Shopify store, as we had a different type of account with Adroll that needed to be sorted. Had it fixed in 15 minutes.
I love AdRoll. Not only is it much more efficient than Google or Facebook re-targeting, but the creative options are way better. It's easier and much more flexible and I really like the dashboard. My account executive, Noelle is a huge help. She understands our business and what we're trying to do, and has helped me considerably - learning the app, improving our targeting - she even made a bunch of ads for me (and they looked really great).
Best of all, Noelle is just as enthusiastic about our products as we are, maybe even more so. After doing this for 11 years, we needed a fresh perspective and Noelle is just perfect. She brings extensive knowledge and has already come up with some excellent ideas that I never would have thought of without her.
Get the app, it's good. But the people that come with it are even more impressive.
Amazing customer service from Prerana T. Was really helpful and resolved my issue quickly without any hassle.
Great customer service, they could easily solve my problem online in a few minutes. Their chat system is great and quick response.
works well with www.westcoastvapesupply.com
Spend $ 2000, only 25 website clicks. Very unsatisfied.
Made 6 campaigns but nothing. This is disappointing and losing money.
AdRoll is a great platform for retargeting, its consistent and is a great addition to our marketing stack. The support we get is outstanding, helpful and engaging. I would recommend anyone reading this to go for it!
Very easy to install, had a question and help desk quickly and correctly gave me the right advice, so support looks solid as well!
Holy cow. These guys are impossible. I have days into trying to work with them to get a set of ads up. They designed the ads then took them down because the ads they designed somehow broke their rules. There support attempts to be helpful but can't answer why my ads keep getting taken down and promise to get back to me. It is like bugging someone to take my money. I would give worse than 1 star if there was such a thing. There has to be another solution. I would say a better solution but no solution is better than what I have dealt with here. I read all the good reviews and not sure what they are all about but that certainly has not been my experience.
While not the easiest app to understand the customer service is unlike anything else. They go above and beyond and take the time to walk you through each step. They make sure you feel comfortable navigating their app and offer screenshots and other tools to help as you need.