Avis (515)

Note globale
4,2
Nombre d’avis par note
  • 72 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 18 % des avis sont des avis à 1 étoiles
22 avril 2021

Customer support is excellent. Adroll makes retargeting easy, and email follow up simple as can be.

The Sweat Site
États-Unis
Environ un mois d’utilisation de l’application
8 mars 2019

Thank you, your platform was very easy to use. We found it to be a bit dated but did the job! www.inheritco.com

Inherit Co.
États-Unis
Presque 2 ans d’utilisation de l’application
14 septembre 2020

We often see an ROI of 10+ x's. Amber is an outstanding rep. Seamless integration with Shopify. Sometimes have issues getting ads approved as we are a men's swim / underwear brand however pleased with the service overall.

RUFSKIN®
États-Unis
Presque 2 ans d’utilisation de l’application
8 mars 2016

The app seems to work pretty well and I think they are good at what they do, BUT I am disappointed with the lack of transparency regarding their pricing.

They just announce they will charge customers with a 'small' percentage of the adds campaign but this is not quite the truth... While building-up my budget I contacted their chat support to ask for their pricing, and I discovered some ...

Deli Pasty
Royaume-Uni
11 mois d’utilisation de l’application
15 avril 2017

They will assign you an account rep who will recommend the highest budget possible and rarely check in. They're billing system is horrendous so forget about tracking how much you will actually spend with them. Avoid and learn retargeting on your own or use other apps!

Ironsight
Canada
11 mois d’utilisation de l’application
20 mars 2020

I reached out to get help and they responded that they wouldn't invest time with me to understand your platform unless I expressed how much money I would spend

LUXE B PAMPAS GRASS
États-Unis
11 mois d’utilisation de l’application
AdRoll a répondu 23 mars 2020

Hello!

We are extremely sorry to have left such an impression on you.

Please know that we are more than happy to work with, and provide all the support needed, to ...

18 août 2020

Great customer service and a user-friendly interface. Gets me a lot of traffic every day and has some smart AI campaigns to offer as well.

Dancing with Goats
Allemagne
29 jours d’utilisation de l’application
28 mars 2023

Adroll has great customer service. Michael Lee was really helpful and supportive throughout the onboarding process and made it easier for us.

ZNOMS
Canada
29 jours d’utilisation de l’application
12 août 2021

All good after basic testing. Ad campaign setup was quick, pulling directly from the Shopify products. It was tough to find, but Live Chat Support quickly pointed me in the right direction.

NerdyLooksstore
États-Unis
29 jours d’utilisation de l’application
6 août 2021

Would highly recommend Adroll!. Very pleased with the customer support and the quality of their services. Probably one of the best platforms to use if you want to advertise your products and website, as to mention again; very helpful customer support via live chat.

HollisWilliams
Royaume-Uni
29 jours d’utilisation de l’application