Avis (515)

Note globale
4,2
Nombre d’avis par note
  • 72 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 18 % des avis sont des avis à 1 étoiles
3 février 2016

Awesome App, so much easier than setting up your own retargeting campaigns!

Hoverboard Authority
Canada
12 mois d’utilisation de l’application
4 janvier 2018

Beware! DO NOT use this app, they refused to give me a refund after uping my daily budget without permission, claiming they can increase your daily budget by 20%. A representative contacted me to use their app, and it is the BIGGEST mistake I have made since opening my small store about a year ago. Guess what? My weekly paid in ads was $80 and jumped to $150 plus for 3 weeks (I mistook that they ...

Animefit
États-Unis
5 mois d’utilisation de l’application
29 novembre 2022

i'm a new to adroll and from my first experience the support it is very helpful and fast, with live chat they fix all my issues. The platform it is very easy to use and easy to create ads. Now i waiting to see my ads results.

Watch Sales Market
Grèce
15 jours d’utilisation de l’application
22 juin 2020

Couldn't use this because they are pigs and make you spend 10k a month if you are a CBD company. Way to support small business. Ridiculous. So basically if you are a bunch of white tech dudes that raised millions you can advertise CBD vs a smaller profitable business. Way to go.

Lux Beauty Club
États-Unis
5 mois d’utilisation de l’application
5 juillet 2016

Easy Install. Great app. Recommend

Studio Lbw
Royaume-Uni
10 mois d’utilisation de l’application
3 août 2022

I like the app, it has good customer support and features once you get to understand it. It did take a while to figure out some of the other basics and policies.

Cool Dude Cycling
R.A.S. chinoise de Hong Kong
10 mois d’utilisation de l’application
Modifié le 17 novembre 2020

the integration with Shopify is very easy and the support from Adroll has been very fast, efficient and friendly. It seems that Adroll really values the customer experience and the user experience of this platform

Meltsy Ltd
Nouvelle-Zélande
14 jours d’utilisation de l’application
3 août 2023

I was very excited in the beginning, but then we come very disappointed. When I ask him for assistance and support. I am visually impaired after setting it up the next screens to control. The ads are not functional at all. I cannot click anything on the screen I told them for assistance that this is not in compliance they haven't even acknowledged, I don't know what it takes when pitch people ...

Citizens For Jorge Zavala
États-Unis
5 mois d’utilisation de l’application
AdRoll a répondu 8 août 2023

Hi George!

This is Rohini from AdRoll's Customer Support Team.

Firstly, I'd thank you for taking the time to share your feedback regarding your recent experience with us. We ...

4 mai 2021

amazing experience. love how they work and cooperate with me to help me get set up and in a place to succeed.

Totally Products
États-Unis
14 jours d’utilisation de l’application
Modifié le 17 octobre 2018

Update 2:
The individual in charge of Shopify integration reached out to me and offered a $100 credit. So we turned the campaign back on and surprise - there's no credit. They billed me again. Incredible that they can continue to defraud Shopify customers and Shopify allows them to still be listed in the marketplace.

Update:
The outsourced customer service team is very difficult to work with, ...

Jackies Chocolate
États-Unis
5 mois d’utilisation de l’application