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I had may ploblems with Ad Roll :
1. Dynamic Campaign Photos Problem: Dynamic campaigns often select random product images, ruining the brand’s image.
Impact: This can seriously compromise the visual identity and appeal of the brand, especially for a luxury fashion brand that relies heavily on aesthetic consistency.
2. Logo Issues Problem: The color of the logo changes in the dashboard, and ...
Hi Celeste, thank you for sharing your feedback with us. I am sorry to know our support did not meet your expectations. We've thoroughly reviewed every concern and every chat ...
I uninstalled the app on the 12th because there isn't any advertising going on and they still charged me and now I can't log in to their website.
Hi there,
I am Rohini from the AdRoll Customer Support team.
Thank you for bringing your concerns to our attention. I'm genuinely sorry to learn that your experience was not ...
Very responsive and helpful team.
Hi there,
I am Rohini from AdRoll's Customer Support Team.
Firstly, I'd like to thank you for sharing your experience with us. I'm genuinely sorry to hear that it wasn't a ...
Easy setup and amazing and very knowledgeable customer support agents. clear dashboard
Application pratique pour regrouper l'ensemble de mes campagnes.
Je n'ai pas encore testé les campagnes Addroll, mais je vais avoir un accompagnement spécifique pour le faire. J'espère qu'il y aura de bons résultats.
AdRoll has helped us promote our business in a variety of ways. We appreciate being assigned an account manager so we know who to go to with questions. Our account manager Carson is extremely helpful in educating, understanding our companies needs and executing campaigns that do just that. They provide data to show how your campaigns are helping your business and provide feedback when changes may ...
Adroll has an amazing team to work with, and a platform that we have found an incredible amount of success on!
Hello there!
This is Ewa from AdRoll's Marketing Team. Thanks for a great review! Please keep in mind that our team is always ready to assist and answer any questions you may ...
App is very easy to integrate with Shopify, ad platform/interface is easy to navigate and customer service is always very helpful. Our Account Manager, Carson, is always proactively reaching out to share new growth tactics to encourage performance improvements and never shoes away from lending a helping hand when our team's capacity is limited.
Good support, fast and reliable. The support staff always makes sure my problem is resolved, and follow up if things need to be escalated.
Carson is the man. Great bi weekly calls and always keeping my display ads updated and working well.