Recensies (515)

Algemene beoordeling
4,2
Cijfers per recensieniveau
  • 72% recensies zijn 5 sterren
  • 6% recensies zijn 4 sterren
  • 2% recensies zijn 3 sterren
  • 2% recensies zijn 2 sterren
  • 18% recensies zijn 1 sterren
12 september 2020

Buggy. Needed to contact support multiple times to finish basic tasks.
Very high CPC. Worst of all: Takes credit for conversions it didn't even get me!
1 saving grace: Tech support is very responsive.

GyroAir
Verenigde Staten
12 maanden gebruiken de app
30 oktober 2017

Appears to be working but the setup was challenging. Still unsure about costs and control of ad spend but I am able to create my own ads which is good. Help has been responsive and I have my fingers crossed I can make it profitable.

Jasper Swag
Canada
12 maanden gebruiken de app
5 augustus 2016

Looks promising until you play around with it.

Msab Trial 1
Verenigde Staten
12 maanden gebruiken de app
1 augustus 2016

I rarely take the time to write reviews, but this is definitely one of the worst-created platforms I've seen lately. It often doesn't work on my browser (chrome), it's incredible buggy, and often counter-intuitive. it's the only product where I will use a different browser to make things work, and something else will break. It never works the way I want it and in the meantime, the live chat ...

Capehorn
Verenigde Staten
4 maanden gebruiken de app
Bewerkt 8 februari 2017

The absolute worst customer service of all time. PATHETIC
If you think this is an option for you my advice is to make sure you learn as much as possible from your account rep you have the first 30 days; take notes and make sure your tracking pixels are working because afterward you are totally on your own. The online chat cannot answer questions. They will create a ticket and not follow up. ...

Arbuckle Coffee
Verenigde Staten
4 maanden gebruiken de app
28 november 2018

Been using it for 4 months spend around $400 a day ($12,000 a month). It's far less effective then other ad retargetting systems. Google will get you a lot more traffic for $400 a day. With Adroll we get only 65-100 clicks a day were with google for $400 we got closer to 400 to 600 a day and a lot more coverage and conversion. The reporting basically reports anyone who sees the ad and buys ...

LeatherUp USA
Verenigde Staten
4 maanden gebruiken de app
5 december 2019

Worst experience the second time, Not approved charges $$$ and never get money back, NO customer service support by phone. Don't use this app and this company!!!

Loyal Build
Verenigde Staten
4 maanden gebruiken de app
AdRoll heeft geantwoord 9 december 2019

Hello there,

This is Ewa from AdRoll's Marketing team.

Firstly, I wanted to thank you for your honest assessment of your experience with AdRoll. I am very sorry to hear we ...

20 februari 2022

Great customer service, they could easily solve my problem online in a few minutes. Their chat system is great and quick response.

Spice In Kitchen
Australië
8 maanden gebruiken de app
17 januari 2017

Why can't we choose zero stars?

I tried AdRoll twice for my company and noticed awkward billing and click attribution both times.

In the first instance, everything was moving along fine. Then, all of a sudden my charges per click increased exponentially. Concerned, I paused my campaign and then ended that round.

I returned to the platform in January of 2017. Even though my customer base was ...

Spirit And Groove
Verenigde Staten
4 maanden gebruiken de app
26 januari 2017

works well with www.westcoastvapesupply.com

Westcoastvapesupply
Verenigde Staten
7 maanden gebruiken de app