Avaliações (515)

Avaliação geral
4,2
Pontuação por nível de classificação
  • 72% das classificações são de 5 estrelas
  • 6% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 2% das classificações são de 2 estrelas
  • 18% das classificações são de 1 estrelas
11 de dezembro de 2024

A fantastic APP and amazing customer service.

I have been using AdRoll for Marketing and Advertising for years and it's a game changer.

I highly recommend Adroll.

Compleat Angler Australia
Austrália
10 meses usando a aplicação
12 de dezembro de 2024

Team is very supportive and always fast to respond.

OddBalls
Reino Unido
Mais de 3 anos usando a aplicação
23 de dezembro de 2024

My inbox is full of spam emails from adroll.

I emailed support, uninstalled the app, and received 10 of the exact same confirmation emails in the last hour, and they're still coming.

Not good at all.

Shinobi Industries
Austrália
21 dias usando a aplicação
Questão respondida por AdRoll 26 de dezembro de 2024

Hi there,

I am Rohini from the AdRoll Customer Support Team.

Thank you for taking the time to share your experience with AdRoll. I truly empathize with the disappointment you ...

9 de novembro de 2024

My experience has been awesome with AdRoll. I had an issue that needed to be fixed and was taken care of by an assistant by the name of Meghana Nakirikanti in which she did an absolute awesome job in helping me out on which I was having trouble with. And again thank you guys so much for the awesome help.

Pawsome pets
Estados Unidos
6 dias usando a aplicação
11 de dezembro de 2024

Highly Recommend, easy integration!

Do All Outdoors
Estados Unidos
2 meses usando a aplicação
23 de outubro de 2024

"I deactivated this app, yet I keep receiving notifications from my bank every day, saying they want me to pay — one day 20€, another day 60€, and another day 100€. Now, when I finally had money in my account, they just took 64€, and then another time 103€, without any explanation for what and why, especially since I deactivated the app and don’t use it at all."

iellele
Itália
Aproximadamente 1 mês usando a aplicação
Questão respondida por AdRoll 24 de outubro de 2024

Hi there,

I am Rohini from AdRoll's Customer Support Team.

Firstly, thank you so much for taking the time to share your feedback. I truly appreciate it, and I’m really sorry ...

11 de dezembro de 2024

Great customer service

Audio Advice
Estados Unidos
2 meses usando a aplicação
11 de dezembro de 2024

We’ve been using the AdRoll Shopify app for a few months now, and overall, it’s been a fantastic tool for boosting our online advertising efforts. The integration with Shopify is seamless, and it allows us to easily sync our product catalog and set up retargeting campaigns with minimal effort.

Pros:

- The app provides a robust set of features for retargeting and prospecting, which have helped us ...

Oat Haus Wholesale
Estados Unidos
1 minuto usando a aplicação
31 de agosto de 2024

My Experience with AdRoll as a Small Store Owner

As a small store owner, I'm always on the lookout for effective ways to increase traffic and sales. I decided to give AdRoll a try, hoping it would help boost my online presence. Here’s my honest experience:

Pros:
Great Customer Service: AdRoll's customer service team was responsive and helpful whenever I had questions. They made sure to address my ...

SOMM DIGI
Estados Unidos
26 dias usando a aplicação
Questão respondida por AdRoll 2 de setembro de 2024

Hi there,

I am Rohini from the AdRoll Customer Support team.

Firstly, I’d like to thank you for bringing this to our attention. I’m genuinely sorry that your experience wasn’ ...

19 de julho de 2024

I am extremely disappointed with my experience using AdRoll for marketing and advertising. The app is incredibly confusing, and I believe it’s designed that way on purpose. Setting up my campaigns was a frustrating ordeal, but I managed to create two campaigns, hoping for a positive outcome. However, in just three days, with a click rate set at $0.10, I was billed nearly $500.

What did I get in ...

Grow Vitamin
Estados Unidos
12 meses usando a aplicação
Questão respondida por AdRoll 22 de julho de 2024

Hi there, thank you for your feedback.
I’m Tatiana from the AdRoll Customer Support team.

First, I would like to thank you for your honest feedback regarding our platform's ...