Avaliações (520)

Avaliação geral
4,2
Pontuação por nível de classificação
  • 72% das classificações são de 5 estrelas
  • 6% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 2% das classificações são de 2 estrelas
  • 18% das classificações são de 1 estrelas
30 de novembro de 2017

I work on multiple websites, quite a few for my clients and one for myself (PROShopWorld.com), I use AdRoll for all my clients and my business and return is worth every penny and every second. This is one of the best and easiest tool I have used in my 15 years of marketing experience. Amazing for brand awareness and letting your prospects know about your brand and ultimately convert them into ...

Proshopworld
Estados Unidos
3 meses usando a aplicação
21 de outubro de 2022

I was unable to get adequate ad designs from the design team. After a period of weeks we decided not to continue with AdRoll. They made it a nightmare to get our data removed from their system. Think very carefully before allowing AdRoll to integrate with your store.

BigTopShirtShop.com
Estados Unidos
Mais de 2 anos usando a aplicação
Questão respondida por AdRoll 27 de outubro de 2022

Hello there,

This is Ewa from AdRoll's Customer Support Team,

Firstly, I wanted to thank you for your honest assessment of your experience with AdRoll. I am very sorry to ...

12 de dezembro de 2022

The app is very easy to use and the support team is very helpful. We are a small company with a small budget but they still treat us like a valued customer.

Get The Tea
Estados Unidos
3 meses usando a aplicação
22 de julho de 2022

Great platform for remarketing. Customer service and support are very knowledgeable with fast response times. Good Communication with Ewa, Thanks for the amazing support.

DUBAI ALL STAR
Emirados Árabes Unidos
3 meses usando a aplicação
26 de outubro de 2021

Five star customer service, Shams helped me set up and optimise my campaigns, he gave me lots of helpful advice and guided me thought everything. Amazing support.

Paw & Glory
Reino Unido
3 meses usando a aplicação
28 de novembro de 2017

Really helpful, very easy to use, very responsive staff who will help set everything up at the drop of a hat, and so far, good return on investment, which is what it's all about.

Tovisorga
Reino Unido
3 meses usando a aplicação
Editado a 7 de abril de 2018

Edit: Soon after the review they fixed the problem for me.

Worst support I have ever seen. The "team" has no idea what they are doing. I have a problem that prevents me from using the app, very simple problem that they have no idea how to fix. I'm happy to change this review later if they get something done. I have tried to get this fixed forever now but the support is full of unprofessional ...

Nopstores
Finlândia
2 meses usando a aplicação
13 de abril de 2021

I used this app to set up retargeting campaigns across the web. The campaigns were fairly easy to set up and were effective. I like that adroll allows easy all in one access to other advertising platforms besides Facebook/Google.

Hell Mountain Country Store
Estados Unidos
2 meses usando a aplicação
4 de janeiro de 2021

The customer support I have received has been above and beyond anything I've come to expect from apps like this. They have been amazing in helping me work through a few problems that have cropped up. Some of them have taken a while to get resolved but we were also in the 4th quarter so I imagine their work load was much higher than normal. A quick shout out to Akash for all his hard work.

The Bell Collection
Estados Unidos
2 meses usando a aplicação
23 de fevereiro de 2021

very excellent service. The supporters are also very enthusiastic. My experience with this app is very good. Hope the app is increasingly strong. good luck adroll team

presgears
Vietname
2 meses usando a aplicação