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Robust platform with many options and great customer support. Our rep Carson has been outstanding. Switched over from another retargeting platform which has proven to be the right decision.
Rohini R - AdRoll Platform Specialist was amazing for customer service. I needed help with pixel implementation and they took care of me super fast. This company cares about its customers! Give this guy a raise!!!!
Have found working with the Adroll team really beneficial. The platform is easy to use and the team are very supportive. They've taken the time to understand our business model and provide recommendations tailored to our needs.
Hello there,
This is Ewa from AdRoll's Marketing team.
It's always great to see such feedback from our advertisers, hope you're finding AdRoll well! If you had to pick the one thing that impressed you most about your AdRoll experience, what would it be?
If interested, send us an email at customermarketing@adroll.com, and we will set up some time to chat. Also, do you mind sharing the email address associated with your AdRoll's account? I'll be happy to take a look!
Cheers,
Ewa
Very impressive retargeting results, a ROAS you wouldn't believe us reading this review. a 5.4 of 5 stars.
The customer service is awesome, super fast. And Piotr was nice and patient, and help me solve the problems right away!
AdRoll has helped us promote our business in a variety of ways. We appreciate being assigned an account manager so we know who to go to with questions. Our account manager Carson is extremely helpful in educating, understanding our companies needs and executing campaigns that do just that. They provide data to show how your campaigns are helping your business and provide feedback when changes may need to be made.
Really great app with even better support! Sophia from AdRoll has been instrumental in our growth of our brand, Go-To Skin Care on the Adroll platform, she has taken the time to understand the needs of our business and given us tips on how to continue to drive the best results possible.
The AdRoll team created my ads and had me up and running same day during a busy holiday season. Since starting re-targeting ads in Nov 2016, I have had a 2.3X return on investment with AdRoll. It's a no-brainer for any small or large business.
Tatiana was amazing and helpful. Now hoping it converts! The implementation was smooth, and I'm hopeful sales follow.
We have been using this app for a few years and are absolutely thrilled with the Adroll's team and how they have helped us. They make the process seamless for us, and we cannot recommend enough.
Hi there,
We're delighted to know that you had a fantastic experience with our support and are elated to know that we have been able to meet your expectations.
Providing excellent exceptional customer experiences is at the core of what we do. Please reach out to us if you have any queries, we'd be happy to assist.
Once again, thank you for choosing us and for being a valued customer. We continue providing you with the same level of excellent support.
Cheers!
Rohini